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GeneDx

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GeneDx Reviews

Updated Jun 20, 2022

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Found 157 of over 162 reviews

3.4
54%
Recommend to a Friend
66%
Approve of CEO
GeneDx Managing Director Benjamin D.  Solomon, M.D  (no image)
Benjamin D. Solomon, M.D
24 Ratings

Top Review Highlights by Sentiment

Pros
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. 5.0
    Current Employee

    remote work

    Jun 6, 2022 - Customer Service Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    working with friendly people is a plus

    Cons

    The varying hours, can work until 8pm at night est

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  2. 4.0
    Current Employee

    Tentatively hopeful

    Mar 23, 2022 - Anonymous Employee in Gaithersburg, MD
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I think the new CEO is really turning things in the right direction. You can tell she actually cares about people, both customers AND employees. Employees are being compensated more fairly and i feel like Katherine is actively trying to make a warm and enjoyable company culture.

    Cons

    Honestly if I had wrote this review a year ago, I would’ve filled up the cons section. But like I said, this company has and is undergoing a positive transformation. I think the main Con is that these positive changes are relatively new, so it feels like I’m holding my breath to see if this trend will continue. It’s hard to to totally forget how bad it was just a year ago so I don’t want to be too hopeful

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  3. 3.0
    Former Employee, more than 3 years

    PAY THE GCA'S BETTER!!!

    Jun 20, 2022 - Genetic Counseling Assistant in Gaithersburg, MD
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Easy work once you understand the flow of things and the rules for the lab, friendly and helpful co-workers, flexibility with hours

    Cons

    Poor pay for the workload given

    1 person found this review helpful
  4. 3.0
    Current Employee, more than 1 year

    Great company

    Jun 20, 2022 - Customer Service in Gaithersburg, MD
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Real busy, however the team is very helpful.

    Cons

    Not many holidays off for us.

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  5. 1.0
    Former Employee, less than 1 year

    Toxic and disorganized environment.

    May 19, 2022 - Laboratory Technician in Gaithersburg, MD
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good entry level experience for those with little experience.

    Cons

    Mediocre management and they seem to promote the meanest people to the highest positions within a relatively short period of time; it’s all based on popularity rather than skill level it seems. Senior techs will only train you if they like you, and management never seems to coordinate training with the trainers. Overall, it feels that you have to become friends with your coworkers and managers in order to thrive here, otherwise they’ll find reasons to reprimand you regardless of how hard you work. The atmosphere is very reminiscent of high school or middle school.

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    2 people found this review helpful
  6. 3.0
    Current Employee

    Just Okay

    May 28, 2022 - Laboratory Technician 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    All my co-workers have been great to work with. Good experience

    Cons

    Low pay especially for this area High turnaround of staff

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  7. 3.0
    Current Employee

    Great for Entry Level Position

    May 18, 2022 - Lab Technician in Gaithersburg, MD
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good job to get lab experience right out of college

    Cons

    Limited experience of supervisors and limited feedback

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  8. 4.0
    Current Employee, more than 5 years

    Great team

    Mar 13, 2022 - Clinical Supervisor 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    at the clinical level, the team is diverse, pleasant, and has the patient in mind. things move quickly and you have to be ready to be ahead of genetics

    Cons

    it's a for-profit healthcare company, so there is some talk about volume and revenue

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  9. 5.0
    Current Employee, more than 5 years

    Great Place To Work

    Mar 6, 2022 - Executive in Gaithersburg, MD
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Excellent team of dedicated individuals.

    Cons

    Lots of remote opportunities, but onsite office space is limited due to facility renovation

    Continue reading
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  10. 5.0
    Former Employee, more than 1 year

    great place with a big impact

    Mar 11, 2022 - Full Stack Web Developer in Washington, DC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Meaningful work, great impact, possibility of working on multiple teams on different projects

    Cons

    slow pace depending on the team

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Viewing 1 - 10 of 157 Reviews

GeneDx Reviews FAQs

GeneDx has an overall rating of 3.4 out of 5, based on over 162 reviews left anonymously by employees. 54% of employees would recommend working at GeneDx to a friend and 45% have a positive outlook for the business. This rating has improved by 6% over the last 12 months.

According to anonymously submitted Glassdoor reviews, GeneDx employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at GeneDx. This rating has improved by 31% over the last 12 months.

54% of GeneDx employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated GeneDx 3.5 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at GeneDx to be workplace, coworkers, benefits and the cons to be senior leadership, career development, management.

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