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General Dynamics Information Technology

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General Dynamics Information Technology Employee Reviews about "training"

Updated Jun 2, 2023

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Found 3,784 of over 4K reviews
3.9
81% Recommend to a Friend
89% Approve of CEO

Found 340 of over 4K reviews

3.9
81%
Recommend to a Friend
89%
Approve of CEO
General Dynamics Information Technology President  Amy Gilliland (no image)
Amy Gilliland
1,083 Ratings

What people are saying about General Dynamics Information Technology

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General Dynamics Information Technology

In the past I would use Brightscope to search companies 401k ratings. They have since been acquired by ISS and they no longer offer this information publicly. I am interested in seeing details about your company. (1) 401k plan provider (2) company match (3) option to purchase additional PTO For example, at my company GDIT (1) Fidelity (2) 100% match up to 3% of your salary, then 50% match for the next 3%, making a total of 4.5% of your salary (3) yes, up to 40 additional hrs Guidehouse Booz Allen Hamilton Accenture EY Accenture General Dynamics Information Technology

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Top Review Highlights by Sentiment

Pros
  • "Good benefits and very helpful with HR and any admin issues.(in 451 reviews)
  • "The pay I think is good for you just sitting at a desk all day taking calls.(in 239 reviews)
  • "Great people and easy to work with.(in 182 reviews)
  • "Good salary and they encourage and pay for elevating your personal skill level.(in 82 reviews)
  • "work life balance is good they are quite understanding of real life(in 61 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of General Dynamics Information Technology and is not affected by filters.

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Reviews about "training"

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340
  1. 1.0
    Former Employee

    Terrible Place To Work!

    Jan 22, 2017 - Customer Service Associate in Chester, VA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Very short hiring process. They had let me know right then and there at the interview that i had gotten the job.

    Cons

    Bathroom breaks were timed. Lunch break only 30 min and no place to keep your food which means you spend about 10 min just walking to your car alone because parking is ridiculous. Coworkers are rude,wild and loud. It feels more like an inner city highschool than a work environment. I had to quit just after passing training because I cannot work in such a unprofessional and wild environment.

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    1 person found this review helpful
  2. 4.0
    Former Contractor, more than 1 year

    Working for General Dynamics was a bit of a "Sink-or-Swim" environment, but overall the company was well organized.

    Mar 30, 2015 - Quality Specialist in Sandy, UT
    Recommend
    CEO Approval
    Business Outlook

    Pros

    General Dynamics has vast opportunity for an average CSR to move up to a supervisory role in under a year if one really works toward it. The job is straight-forward and even scripted for those who have little customer service experience. The training is great and the overtime offered is unfathomable (sometimes up to 90hrs/wk).

    Cons

    Very repetitive work. Depending on the trainer, training can be little to none, leaving the rep to seek other reps after being put on the floor. Things also change quite a bit, sometimes daily, so the average rep has a lot to keep up to date on.

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  4. 1.0
    Former Employee, less than 1 year

    Customer Service Rep

    Jan 25, 2018 - Customer Service Representative in Windsor At Peachtree, GA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Training was fun but not long enough to learn the ends and out. First day of nesting I learned a lot.

    Cons

    Be on time no matter what.

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  5. 3.0
    Current Employee, less than 1 year

    Its okay, hours are unnagotiable

    Oct 8, 2013 - Customer Service Representative in Bogalusa, LA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good Pay and benefits. Nice people.

    Cons

    unorganized and not enough training

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  6. 1.0
    Former Employee, more than 3 years

    Top heavy contract house

    May 30, 2018 - Senior Linux Engineer in Washington, DC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    A paycheck is better than unemployment.

    Cons

    - Ridiculous time consuming training that looks good on a report to the customer but adds no practical benefit. - They renege on promises for compensation 'in lieu of severance' - This company is all about the prosperity of senior management.

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    5 people found this review helpful
  7. 3.0
    Current Intern, less than 1 year

    Grief not gratitude

    Dec 16, 2013 - Analyst in Des Moines, IA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Easy to interview. The manager in charge of the project was good.

    Cons

    Too many other managers. One manager did not even know the content of the project leaving the tasks to 1 experienced employee and 1 new person. No project was ever denied even when there was no man-power left to perform a task. People were reprimanded by management for bringing up possible solutions to saving more jobs. Also reprimanded for not getting proper training within the company and being expected to know too much after 3 months. No gratitude for working 50 hours a week as an intern just to get projects accomplished. Very disappointed with how they treat a new person. Promises of a position with benefits but no follow through.

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  8. 1.0
    Former Employee, less than 1 year

    They Have Bed Bugs!! Seriously!!!!

    Oct 1, 2014 - Anonymous Employee in Phoenix, AZ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The job training was fun and easy. The Trainer was great and I learned a lot. However, they have a bed bug infestation and it is a problem that they have had for many years. I was not told that they had bed bugs. I wish they had told me when they offered me the job because I would have turned down the job from the beginning. I now have bed bugs at home which bite my baby :( now I have to throw away my furniture and pay a lot to fumigate.

    Cons

    Bed bugs will infest you home and it will const more to treat it than what you will earn there. I quit after we all started getting bites and the trainers finally told us that there where bed bugs when one was found on a girl.

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    3 people found this review helpful
  9. 5.0
    Current Employee, more than 3 years

    System Architect

    Sep 15, 2018 - Systems Architect in Alexandria, VA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Large company that really invests in their employees if you take advantage of the free training they offer. They seem really good at retaining their employees.

    Cons

    None that I can see. Too many jobs to choose from maybe?

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  10. 2.0
    Current Employee, more than 5 years

    Inexperienced in Call-Center Employee Satisfactions

    Sep 16, 2014 - Call Center Representative in Phoenix, AZ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The company does a great job in security protocols, upholding the belief that anything that has happened to other companies could always happen to them and therefore they should always be prepared.

    Cons

    General Dynamics does not seem to understand that employee's are human and are required a bit of un-robotic office maintaining. No manager can make changes, no supervisors are allowed to go 'out-side of the box', employee's are frowned upon for voicing an opinion. The company refuses to hire internally until all of their external options have been met first, even when they have veterans of 10+ years with great history with the company applying for the positions. They cannot seem to keep any HR representatives or keep proper and thorough company training nationwide. One site does things one way while another does it another way and the employee's newly hired or those that assist them must suffer the consequences of it.

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    2 people found this review helpful
  11. 3.0
    Former Employee

    Okay to start

    Dec 9, 2015 - Customer Service Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Reasonable shift options to work.

    Cons

    Training is overwhelming and exhausting.

    Be the first to find this review helpful
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