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General Dynamics Employee Reviews about "upper management"

Updated Oct 3, 2020

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Found 20 of over 714 reviews

3.6
72%
Recommend to a Friend
61%
Approve of CEO
General Dynamics CEO Phebe N. Novakovic
Phebe N. Novakovic
182 Ratings

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Reviews about "upper management"

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  1. 5.0
    Current Employee, more than 3 years

    Great company to work for!

    Dec 12, 2017 - Information Security Analyst in San Antonio, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    A lot of potential for movement within the company.

    Cons

    Upper management is still very conservative and not as open to adapting to current trends.

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  2. 1.0
    Current Employee, more than 10 years

    Nepotism does not PRODUCE SOLUTIONS

    Oct 3, 2020 - Hourly Employee in North Kingstown, RI
    Recommend
    CEO Approval
    Business Outlook

    Pros

    They are still in business some how...

    Cons

    Upper Management promoted by the " Hey Buddy Club" Employees that are good at their job are held back unable to advance. Middle Management ignored and brushed aside until BIG Issues come to light. Computer based training is practically useless, not department specific and waste of time. Upper Management PREFERS to have morale LOW, apparently happy employees are bad employees. Quality Control is forced to be more Production oriented than Quality oriented. Company brings in more and more " Contractors " instead of allowing incoming workforce to actually gain experience. And also at a much higher pay that not only takes money away from a family, but also TAKES EXPERIENCE AWAY FROM THE NEW INCOMING WORKFORCE. That is a major issue. Overloaded with unnecessary paperwork that takes time and concentration away from doing the actual job.

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    3 people found this review helpful
  3. 1.0
    Former Employee

    Comm Systems Engineer

    Mar 25, 2019 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Nothing really positive except getting a security clearance

    Cons

    Upper management, no room for growth

    1 person found this review helpful
  4. 3.0
    Current Employee

    Local Senior Leadership is toxic

    Sep 11, 2018 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great money for the area

    Cons

    Engineering, quality, and product control turnover ~60%. People aren't leaving the job they are leaving the leadership. Multiple company employees just stop coming into work, specifically in the quality department. Upper management seems to ignore the unethical mismanagement, even when employees call out by name the reason they are leaving in their resignation letters; just hire more. A select few in the engineering departments get to work the job they applied for, and instead become "Supervisors" of an out of control union.

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    1 person found this review helpful
  5. 1.0
    Former Employee, less than 1 year

    Customer service representative in a mind numbing job.

    Sep 15, 2018 - Customer Service Representative in Sandy, UT
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I cannot think of one.

    Cons

    Where do I begin ? Training was given by two call center volunteers. It would’ve just been better to learn alone in a quiet room with the online tutoring programs. Once training is completed you will be reviewed by an experienced call center agent who will then tell you that none of you have been trained. You will be introduced to your telephone system during your first call when you’re in the nesting pod and will be promptly abandoned. During nesting you will play musical very old and falling apart chairs and move multiple times to several broken computers and or monitors. During an interview recently I was told that they did get some new computers. Caveat, after being told that there is new management in place it appears that is not the case I therefore opted not to accept a second attempt to work for this company. Upper management who is not familiar with their own dress code will attempt to tell you that your shoes do not meet the standard when in fact they do. Unfriendly and unwelcoming more experienced peers will not assist you gladly and it is at that time you will learn there is not one right way to move through your scripts. The next calls that you stumble through with out any available assistance will teach you that more incorrect information has been collected for those who should not be eligible to receive federal government money for healthcare. This will leave you with a warm and fuzzy feeling about the high federal taxes you are paying while working in this job . Your positive attitude and professional demeanor will quickly be destroyed. It appears as though the employees that acclimate to this environment will face a barrage of Gossip and comfortably become a drone. You will meet some pleasant fellow employees who are also looking elsewhere. But they are few.

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    1 person found this review helpful
  6. 4.0
    Former Employee

    Mostly Good People, but not all

    Apr 13, 2018 - Engineer in Marion, VA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    good pay and benefits. Challenging work. Mostly very good people to work with.

    Cons

    Upper management (esp operations and proposals) at the facility (Marion, VA) were inept regarding composites and leadership skills. The work balance between employees was very skewed. Definite favoritism and politics vs. getting customer work done.

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  7. 1.0
    Former Contractor, more than 1 year

    Wireless Division is a mess

    Feb 10, 2016 - Business Operations Analyst 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    It paid and I learned what not to do.

    Cons

    INTEGRITY The underlying theme was a lack of integrity. It was very evident that the Wireless Upper Management accepted contracts and then struggled to deliver on the contracts and promises to the client. • Upper management made commitments to clients without a plan on how to deliver. • Multiple construction/installation contractors outright refused to work with GD due to, saying "I will never work with GD again." and citing payment delays over 6 months and non-payment from previous projects. • Project Managers did not follow basic project management processes and procedures. • Team roles (construction, admin, site acquisition, management) were not filled months after they should have been so that there was a huge backlog of work. What work was completed was done by other team members lacking skills and experience so that much work had to be corrected and resubmitted. • Staff, contractors, and even clients were not held accountable for deadlines, quality of work, and overall commitments. • Project management tools and systems were not in place. When built, minimal internal training was provided to staff. Once built, the project management tools barely functioned with bugs and incompatibilities showing very little tested was completed prior to launch. • Close out packages were not established prior to work being completed or approved by clients. • Entire work groups were fired or quit - turnover was very high. • Inexperienced staff were hired and provided very little training or support. I witnessed multiple GD Wireless managers and employees outright lie to clients, supervisors, contractors, and staff. Examples: • "Yes, that part was ordered." • “Yes, we have a PO for …” • “Yes, that site is ready for…” • "Construction was started, is at this milestone, or was completed." • "Yes, GD has a plan for that." • "Yes, GD is fully prepared." • “GD submitted that paperwork on this date…” • “GD has a system for that.” • “That system/tool is up and running.” • “We do not have any issues with …” I was asked by multiple managers to work overtime "off the clock" as an hourly contractor, saying they would find somebody else if I did not. The carrot of being hired as a full time GD employee was dangled as an incentive, but the conversion rate of contractors to employees was very low and the majority of those hired were then laid off as projects ended. In summary, this was the most frustrating and challenging position I have ever had. It did not need to be that way. The work itself was not hard. It was the way GD approached the work and the people hired to manage the work and the projects.

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  8. 1.0
    Former Employee

    ARC Information Specialist Level 3

    Oct 21, 2015 - Advanced Resolution Center Level III in Lawrence, KS
    Recommend
    CEO Approval
    Business Outlook

    Pros

    What was once a well oiled call center machine...is no to say the least a nightmare to beneficaries..

    Cons

    Worked through three company sell offs..Pears sold to Vangent who sold to GDIT..While Vangent were squeezes in their own right...GDIT has gutted the Medicare program. No loyalty at any level..all useful, helpful info has been removed from scripting, where 10 years ago we were actually helping people..now it's just a huge merry go round. ..more worried about a quota of I'm sorrys...call volume monitored closely and csrs pulled from their ...work to assist with incoming calls..no raise in almost 8 years...military contractors have no business working Federal healthcare contracts...micro managed to death...upper management are blood thirsty to say the least...to become all lines of business is nearly impossible as GDIT does not cross train so where any question could be answered by any csr...this no longer is possible. .have exhausted the gene pool of possible employees for at least 100 mile radius around Lawrence...

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  9. 4.0
    Current Employee, more than 3 years

    Decent company to work for, if you're young

    Feb 25, 2014 - Mechanical Engineer in Scottsdale, AZ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    They provide great life-work balance, Flex-80 is like a 9/80 schedule but they allow you to make up missed time over 2 weeks to minimize PTO. It’s very nice to have some freedom of when you work (starting and leaving) providing you hit the critical meetings and support your projects. There are some great, smart talented people that work here and interacting with them is a real pleasure. The pay and 401K match is average but not outstanding.

    Cons

    It wasn’t first apparent, but with the decline of the government work/contracts you can begin to see the dis-functionality of upper management. The company is run like an upside-down pyramid. It’s normal to cut lower level employees and engineers to an extent, but when 50+% of the work force are cut, and not one manager above the engineering level is affected what does that mean? How could that possibly be related to horrendous overhead rates?!? (Note sarcasm) If you are an engineer you will be part of a “caste” system. There is a clear hierarchy that is not as apparent between departs as it is shown by management… specific departs were “pay leveled” by management, while others were given assurances their department wouldn’t get hit. – This makes sense based on your business model and technical products, but don’t claim to function as a “team” when there are clear favorites. (I am trying to be unbiased – I did NOT get pay adjusted)

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    2 people found this review helpful
  10. 3.0
    Former Employee, more than 5 years

    Not too bad for a small division.

    Feb 9, 2014 - Program Manager in Healdsburg, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Small company feel, with good co-workers.

    Cons

    Weak PMO, No proper ERP system or tools, unqualified upper management

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    1 person found this review helpful
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