General Fasteners Reviews | Glassdoor

General Fasteners Reviews

Updated April 18, 2017
6 reviews

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Douglas K. Martin
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Employee Reviews

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  1. "Quality Technician"

    Star Star Star Star Star
    Former Employee - Quality Technician in Livonia, MI
    Former Employee - Quality Technician in Livonia, MI

    I worked at General Fasteners full-time (More than 10 years)

    Pros

    Great experience working with the best technicians in the fastener business. Everyone works well as a team or as individuals.

    Cons

    Management does not recognize how hard the quality technicians work day to day.

    Advice to Management

    Treat employees with dignity and respect.


  2. "Work, friendship, fun."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Livonia, MI
    Current Employee - Anonymous Employee in Livonia, MI
    Recommends

    Pros

    Everyone worked for a purpose, loved to work there, personable and friendly.

    Cons

    Benefits, no retirement plan, there needs to be one.


  3. "Change is in the air"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at General Fasteners full-time

    Pros

    New president (Jill) and operations manager (Ed) are full of great ideas and actual plans for progress. Health Benefits are pretty good and priced well.

    Cons

    Training is not steady. Raises are non-existent.


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  5. "Bad reviews get you fired"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Saskatoon, SK (Canada)
    Former Employee - Anonymous Employee in Saskatoon, SK (Canada)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at General Fasteners full-time (More than a year)

    Pros

    It was a good place to work at the start, the benefits were good and the pay was good. It was a salaried position so you knew what you were taking home.

    Cons

    Leaving the sole responsibility of one warehouse to one person stressed people out. Drives them to write their frustrations online because manager isn't qualified to be one. Also putting all the pressure of shipping and receiving copious amount of items to customers, then expecting couriers to deliver doesn't work either.

    Advice to Management

    Empathy towards employees goes along way. Realizing that if you put people in stressful situations they will burn out. You don't make people feel bad if the courier doesn't pick up the shipment I'm not their babysitter.


  6. "Great Experience, Horrible Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Industrial Sales Representative
    Current Employee - Industrial Sales Representative
    Doesn't Recommend

    Pros

    -sell some of the best known brands and product lines
    -very useful business software
    -flexibility during work time for personal errands
    -standard benefits

    Cons

    -horrific internal organization
    -ZERO internal training
    -No formal training of products, systems, or basic proceedures
    -WAY WAY WAY to many senior managers
    -no internal communication between management and staff
    -all VP's micro-manage branch managers and sales force
    -many duplicate process and inefficientcies
    -too many "bottlenecks" in almost every task or process
    -over 20,000 products to sell and require knowledge of all
    -no base salary when competitors offer base salary + commission
    -no fuel or mileage paid when using vehicle in town (which will average 400-500kms/week)
    -sales reps are required to purchase company promotional items if they want to give them to customers
    -no reimbursement of company lunches/coffees/etc (you are expected to claim on your income tax)
    -you are provided with a company phone but have to pay $25/mo to upgrade to smartphone and yet are required to carry a smartphone.
    -no company parties, events, or holiday bonuses

    Advice to Management

    -provide a base salary to sales force
    -begin an introductory training session for new employees and conduct regular follow up
    -have single management in charge of one location
    -focus on core items instead of being the "we do that too" company
    -practice and encourage being proactive and not reactive to market situations
    -treat your employees well and with respect and they will take care of you


  7. "High turnover and very poor internal communications."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    Sells a product line that almost everyone can use. Lots of opportunities for new business.

    Cons

    No communications from senior managment. Antagonistic approach to employees.

    Advice to Management

    Talk to your people and managers more often. They want the company to be successful.