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Generation Mortgage Reviews

Updated October 25, 2017
23 reviews

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3.6
StarStarStarStarStar
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Colin Cushman
11 Ratings

23 Employee Reviews

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  1. "Loan Servicing Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Loan Servicing Representative in Atlanta, GA
    Former Employee - Loan Servicing Representative in Atlanta, GA
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Generation Mortgage full-time (More than a year)

    Pros

    I learned about Reverse Mortgages and gained experience in a field I had never worked in before.

    Cons

    Controlling and calming conversations from upset grown children who did not know until after their parents had died that their parents had taken out a Reverse Mortgage on the home they grew up in. This meant that there was no home to bequeath to the children and grandchildren. In other cases there was very limited information to give to children of grown parents who were incapacitated because no power of attorney had been provided to the children.

    Advice to Management

    The company closed, which is why I no longer work there. Our president was broken hearted that he had to close the company and met with all employees regularly to keep us abreast of the ongoing situation. Generation Mortgage went over and beyond in providing services and benefits to clients as well as bonuses for staying until the company closed. I understood we closed because of new government regulations that were too expensive and restrictive to process to recreate the company to model these changes.


  2. "Only Reverse Mortgage company to really understand the product!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Generation Mortgage full-time

    Pros

    Deep understanding of the true value proposition of the reverse mortgage as a retirement tool.

    Cons

    Sales team reluctance to embrace new tools hindered market success.

    Advice to Management

    None.

  3. "Great company with great pay. Hated to see them close."

    StarStarStarStarStar
    Former Employee - Loan Servicing- Defaults in Atlanta, GA
    Former Employee - Loan Servicing- Defaults in Atlanta, GA

    I worked at Generation Mortgage full-time (More than 3 years)

    Pros

    Flexibility, great pay, and raises every year.

    Cons

    Some of the employees were messy and gossipy.

    Advice to Management

    None


  4. "Was Great While It Lasted"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Technical Solutions Manager in Atlanta, GA
    Former Employee - IT Technical Solutions Manager in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Generation Mortgage (More than a year)

    Pros

    Management was supportive. Great fellow employees.

    Cons

    Company closed their doors so it's no longer an option to work there.


  5. "Administrative Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative Assistant in West Babylon, NY
    Former Employee - Administrative Assistant in West Babylon, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Generation Mortgage full-time (More than 3 years)

    Pros

    Worked with RMP (Reverse Mortgage Professionals) across the country. Learned a lot about Reverse Mortgages. Worked with a great District Manager who was knowledgeable and easy to work with.

    Cons

    I'm not privy to the decision to close the office however my impression was that the Reverse Mortgage industry was not strong in our area.

    Advice to Management

    I have no advice to give to management. Mr. Edward O'Connor was fully versed in the ins and outs of the Reverse Mortgage industry and was always available to his employees.


  6. "closed now"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative Assistant in Atlanta, GA
    Former Employee - Administrative Assistant in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Generation Mortgage (More than a year)

    Pros

    Pay very well. I got more than I was expected so that was a plus. May be why they closed

    Cons

    Lay off without no notice sucked because they knew they were closing and that was not fair to people who needed to work.

    Advice to Management

    Keep it real. You should let people know so they can look for other means of work instead of being put out in the elements.


  7. "Processing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Flexible atmosphere, salary, and atmosphere.

    Cons

    No room for growth because of downsizing

    Advice to Management

    Doesn't matter now, company closed.

  8. "System Analyst/ System Admiistrator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Analyst/Systems Admiistrator
    Current Employee - Systems Analyst/Systems Admiistrator
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Generation Mortgage full-time

    Pros

    Great Job, better people to work with

    Cons

    The Company is Closing down


  9. "Settlement Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Settlement Agent Administrative Assistant in Atlanta, GA
    Current Employee - Settlement Agent Administrative Assistant in Atlanta, GA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Generation Mortgage (More than a year)

    Pros

    Management great! Recognized for outstanding work.

    Cons

    Wish I was warned I was being laid off. People shouldn't just hire their friends who have no experience

    Advice to Management

    Please inform people of when they are being let go


  10. "Great people and Great Place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Corporate Trainer in Atlanta, GA
    Former Employee - Corporate Trainer in Atlanta, GA
    Negative Outlook
    Approves of CEO

    I worked at Generation Mortgage full-time (More than 3 years)

    Pros

    Collaborative teams, focus on employee development, best job ever!

    Cons

    The industry is struggling due to changes in regulations.

    Advice to Management

    Keep making the employees and the customers your #1 focus!


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