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Genesis HealthCare Reviews

Updated January 18, 2018
1,256 reviews

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2.6
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Genesis HealthCare CEO George V. Hager Jr.
George V. Hager Jr.
423 Ratings

1,256 Employee Reviews

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Pros
  • Co-workers that I love working with, employee appreciation, flexible schedule, close to home (in 19 reviews)

  • Good Pay and Vacation pay for part timers (in 34 reviews)

Cons
  • upper management is only concerned about money (in 71 reviews)

  • Poor patient care to the point were I sometimes had to bring in my own supplies to provide care to my residents (in 47 reviews)

More Pros and Cons

  1. "Good place to work, good people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook

    I worked at Genesis HealthCare full-time

    Pros

    Very supportive staff, competitive pay

    Cons

    short-staffed, lack of effective managment


  2. "PTA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Physical Therapist Assistant in Lebanon, NH
    Current Employee - Physical Therapist Assistant in Lebanon, NH
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Genesis HealthCare full-time (More than a year)

    Pros

    Awesome therapists to work with. Center staff care so much about their patients and do their best to aid patients in their recovery !

    Cons

    All about the minutes on a corporate level. No annual raises or bonuses. Only holidays that are paid are Christmas and thanksgiving.

  3. Helpful (3)

    "Physical Therapist Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - PTA in Peterborough, NH
    Current Employee - PTA in Peterborough, NH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Genesis HealthCare full-time (Less than a year)

    Pros

    Good, talented team of therapists who all care about the residents. Decent starting pay. Plenty of opportunity for overtime at other facilities available.

    Cons

    Some facilities are better than others. Getting the “minutes” in for residents is priority. Only Christmas and Thanksgiving are paid holidays and you still have to make those days up on a weekend day.

    Advice to Management

    A little bit more employee recognition for the better therapists goes a long way.


  4. "GOOD just want to know the pay in the year 2018"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Certified Nursing Assistant in Las Cruces, NM
    Current Employee - Certified Nursing Assistant in Las Cruces, NM
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Genesis HealthCare part-time (More than 5 years)

    Pros

    Fair with other people not sure about pay rates not sure dont have much to say

    Cons

    Good teamwork Pay rate want to know not sure what else to say


  5. "Receptionist/Accounts-payable"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Receptionist in Louisville, KY
    Current Employee - Front Desk Receptionist in Louisville, KY

    I have been working at Genesis HealthCare full-time (More than a year)

    Pros

    Very positive atmosphere. Able to learn and reach higher achievements, insurance benefits, vacation and sick time very accurate.

    Cons

    Increase in salary, Hire with in company,


  6. Helpful (1)

    "High turnover rate for a reason"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bookkeeper in Great Falls, MT
    Current Employee - Bookkeeper in Great Falls, MT
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Genesis HealthCare full-time (Less than a year)

    Pros

    Easy work, friendly environment, residents are nice, never a dull day

    Cons

    Low pay, little room for growth or raises, run by a corporation that only cares about residents paying their rent. Supervision is not very professional and does not know how to treat or talk to their employees in an appropriate way.

    Advice to Management

    Management should get training on how to be better supervisors to their employees


  7. "Cna"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CNA in Louisville, KY
    Former Employee - CNA in Louisville, KY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Genesis HealthCare full-time (More than a year)

    Pros

    It was a good environment they trainded well and the residents were wonderful.

    Cons

    It can have an professional environment at times

    Advice to Management

    Make sure people get equal time and space

  8. "Guest Services director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Genesis HealthCare full-time (More than a year)

    Pros

    Ok hours great people to work with

    Cons

    Pay rate could be better


  9. Helpful (9)

    "Don't get stuck! Fight for your wage don't settle"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Payroll Bookkeeper in Santa Maria, CA
    Former Employee - Payroll Bookkeeper in Santa Maria, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Genesis HealthCare full-time (More than a year)

    Pros

    If you're lucky enough to have a great team at your facility - it makes coming to work worth it! Patients/Residents teach you new worlds of compassion and understanding you didn't know you had. Frequent In-Services for direct care staff & nurses. Hard working Safety & Maintenance manager. Most staff is genuinely concerned about the patient/family more than any other responsibilities or duties tasked to them. Moderately generous employee benefits (e.g. birthdays, all-staff meetings, employee of the month). Smaller facilities have all staff get a chance to inter-mingle with other departments they would never interact with in a bigger facility. Tuition assistant Program is available as well as the Employee Assistance Program/Foundation.

    Cons

    Benefits are a joke, would be better off using state provided insurance. Mid-level management is either inadequately trained for their job or content with doing the bare minimum required. Corporate is extraordinarily out of touch with their facilities & the staff that keeps them running. Annual wage increase taken away from employees with a sad excuse as to why, it's insulting. Staff are aware of YTD losses in the company nationally. CED/Admins are dangerously close to or under the requirement of being competent. Staff is not paid correctly to reflect their time worked, OT/Double OT, referral Bonus, training, or special assignments. Staff is paid pennies & asked to go above & beyond in an impossible amount of time. Genesis policies are not enforced consistently or at all; both nepotism & favoritism take place whether management will admit it or not. Corp AP is painfully behind in actually cutting checks for their bills, it trickles down to the center. The center has to deal with angry Med Directors, Patient/Family, Vendors, & Medical Equipment companies waiting for payments from half a year ago or more. Not enough nurses are trained on how to admits thoroughly backing up unit supervisors that are left to do them on their own often going over their scheduled time to correct mistakes by the DON who should be expert in this action. The facility itself needs a major face lift but Genesis purse strings are double knotted tight. Corp meetings can often be too informal or in rare instances unprofessional. Facility management has inappropriate relationships with patients family/family friends + airs it out to other management. Unsafe discharges and last minute patient arrangements are the norm. Staff morale is often very low; work injuries, walk-outs, and turn-over are high. I wouldn't make this place your permanent home but somewhere to start and get your feet wet.

    Advice to Management

    Get it together if you aren't getting the resources or tools for your facility or department you need to be the best leader & seek it. Let your higher up's (Corp) know your immediate need of support and a plan of action that will trickle down to everyone no matter the rank or title. Don't be tentative to go over your direct supervisor's head & ask the corporate department relevant. Ask for help - you're only hurting your staff by pretending you know what you're doing & that you have it together. You may not be transparent but your results are.


  10. "Physical Therapist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Physical Therapist in Boston, MA
    Current Employee - Physical Therapist in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Genesis HealthCare full-time (More than 5 years)

    Pros

    The other therapists I work with are all very talented and committed to providing the very best patient care. And the patients themselves are awesome!

    Cons

    Emphasis on “ getting minutes”. This company clearly cares more about making money than they do their staff. Only 2 paid holidays, 2 years without any salary increases.

    Advice to Management

    Even though you are a very large company you should find a way to make each employee feel like they matter. They are the ones providing the care that generates your income.


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