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Genesis Healthcare

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Genesis Healthcare

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Genesis Healthcare Employee Reviews about "management"

Updated Jan 27, 2023

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Found 1,363 of over 1K reviews
3.0
43% Recommend to a Friend
37% Approve of CEO

Found 327 of over 1K reviews

3.0
43%
Recommend to a Friend
37%
Approve of CEO
Genesis Healthcare Interim CEO and Executive Chairman of the Board David Harrington (no image)
David Harrington
98 Ratings

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Top Review Highlights by Sentiment

Pros
  • "Great environment and coworkers.(in 51 reviews)
  • "There were many good people in Sun who cared about their work and what they were doing.(in 48 reviews)
  • "Working with residents and great staff(in 46 reviews)
  • "Flexible hours if you are a working mom(in 25 reviews)
  • "Flexible schedules that’s it ... oh and fridays off(in 20 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

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Reviews about "management"

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  1. 3.0
    Former Employee, more than 1 year

    Decreased benefits

    Sep 13, 2017 - Anonymous Employee in Lower Gwynedd, PA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Colleagues that I worked with were professional, friendly and attentive to the needs of the residents.

    Cons

    At the time I was working upper management and administration put a freeze on raises. Additionally, health benefits also decreased and cost increased.

    4 people found this review helpful
  2. 1.0
    Former Employee, more than 5 years

    Worked at 3+ centers, all various levels of poorly run,

    Feb 25, 2022 - Admissions Director in Boston, MA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great for getting clinical experience The residents are great and many lower level employees are quality people trying to do the right thing. A few stand out managers with real skills and passion for their residents

    Cons

    Culture is toxic Regional management ruthless and dishonest Keep administrators who successfully run tight budgets, despite showing skills in quality control and patient care standards/ethics Non-premier/non-flagship facilities of theirs are ignored and neglected, leaving the patients to suffer the burden as it trickles down eventually Pay is poor for this position You’re asked to do impossible amounts of work with the time and resources you’re given. They used and probably still use outsourced food and housekeeping services, who underperform in every center I’ve been in and spoken with. Food very poor quality and accountability nonexistent for that outsourced company with heavy turnover

    Continue reading
    1 person found this review helpful

    Genesis Healthcare Response

    Genesis Healthcare Leadership

    We thank you for your feedback. To report issues of concern, please contact our Genesis Reach Out Line at 1-800-893-2094. This confidential line is available 24 hours a day, 7 days a week. Concerns are investigated and addressed by our compliance department.

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  4. 3.0
    Former Employee, more than 1 year

    Don't get stuck! Fight for your wage don't settle

    Dec 15, 2017 - Payroll Bookkeeper in Santa Maria, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    If you're lucky enough to have a great team at your facility - it makes coming to work worth it! Patients/Residents teach you new worlds of compassion and understanding you didn't know you had. Frequent In-Services for direct care staff & nurses. Hard working Safety & Maintenance manager. Most staff is genuinely concerned about the patient/family more than any other responsibilities or duties tasked to them. Moderately generous employee benefits (e.g. birthdays, all-staff meetings, employee of the month). Smaller facilities have all staff get a chance to inter-mingle with other departments they would never interact with in a bigger facility. Tuition assistant Program is available as well as the Employee Assistance Program/Foundation.

    Cons

    Benefits are a joke, would be better off using state provided insurance. Mid-level management is either inadequately trained for their job or content with doing the bare minimum required. Corporate is extraordinarily out of touch with their facilities & the staff that keeps them running. Annual wage increase taken away from employees with a sad excuse as to why, it's insulting. Staff are aware of YTD losses in the company nationally. CED/Admins are dangerously close to or under the requirement of being competent. Staff is not paid correctly to reflect their time worked, OT/Double OT, referral Bonus, training, or special assignments. Staff is paid pennies & asked to go above & beyond in an impossible amount of time. Genesis policies are not enforced consistently or at all; both nepotism & favoritism take place whether management will admit it or not. Corp AP is painfully behind in actually cutting checks for their bills, it trickles down to the center. The center has to deal with angry Med Directors, Patient/Family, Vendors, & Medical Equipment companies waiting for payments from half a year ago or more. Not enough nurses are trained on how to admits thoroughly backing up unit supervisors that are left to do them on their own often going over their scheduled time to correct mistakes by the DON who should be expert in this action. The facility itself needs a major face lift but Genesis purse strings are double knotted tight. Corp meetings can often be too informal or in rare instances unprofessional. Facility management has inappropriate relationships with patients family/family friends + airs it out to other management. Unsafe discharges and last minute patient arrangements are the norm. Staff morale is often very low; work injuries, walk-outs, and turn-over are high. I wouldn't make this place your permanent home but somewhere to start and get your feet wet.

    Continue reading
    12 people found this review helpful
  5. 1.0
    Current Employee, more than 3 years

    For profit healthcare

    Jul 15, 2021 - Registered Nurse in Huntington, WV
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Close to home and good schedule

    Cons

    Management is uncaring and unprofessional to staff and residents.

    Continue reading
    2 people found this review helpful
  6. 4.0
    Current Employee

    Quality care and a great opportunity for growth.

    Sep 26, 2011 - Nurse 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    This is a great place to work. There is a high level of quality of care and professionalism. You work hard but have a sense of accomplishment. There is a lot of growth oppertunity for nurses to move up in management with support. Nurses lead and direct thier team with a core team approach. The management are friendly and easy to approach and really try to address the problems. They work very hard to get you a day off if you request it. There is very little drama.

    Cons

    The pay could be better and is not really competitive for the area. The benifits program is very expensive. Occasionally have to work short with call offs. Limit number of admissions per day.

    Continue reading
    1 person found this review helpful
  7. 2.0
    Current Employee, more than 5 years

    Good opportunities for clinical staff but not for IT personnel.

    Mar 8, 2013 - Anonymous Employee in Kennett Square, PA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good company culture. I believe the company really does care about their patients and strive to provide the best care possible.

    Cons

    Corporate IT staff have almost no professional development, career paths or learning/growth opportunities. There is a terrible lack of communication between upper management and the general staff. Upper management seems more concerned with making money for themselves than with motivating and rewarding their IT personnel.

    Continue reading
    5 people found this review helpful
  8. 3.0
    Former Employee, more than 5 years

    Good Entry Level Company

    May 16, 2021 - Licensed Practical Nurse (LPN) 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Easy to start your career here, get your feet wet. My coworkers were amazing.

    Cons

    Management cares more about the bottom line than the quality of care the patients received. Nursing staff frequently went without proper supplies because of either lack of ordering or cuts in supplies.