Gengo Reviews
Updated Jun 24, 2019
Found 35 reviews
"Translator-friendly platform and support, always on time payments, grate range of subjects to work on (perfect to get experienced)" (in 15 reviews)
"You can work from home, in my language pair they give you enough time to complete the job, pay is ok" (in 9 reviews)
"Few jobs (even as a standard and pro translator in a major language pair)" (in 14 reviews)
"Little jobs available sometimes, the new rating system" (in 9 reviews)
"translator"
StarStarStarStarStarI worked at Gengo part-time
Pros
People can translate at home
Cons
There are only few jobs
Gengo2017-12-12"Translator"
StarStarStarStarStarI have been working at Gengo part-time for more than a year
Pros
* You can choose to work whenever you want at wherever you want.
Cons
* Nearly not enough work to be even considered to be a side-job. Only think of working for them as a translator if you are already making enough money to pay your rent.
Gengo2017-11-10- Helpful (12)
"A poorly managed company"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendNeutral OutlookNo opinion of CEOI worked at Gengo full-time for more than a year
Pros
- Motivated, smart co-workers who are passionate about what they do - Nice location in Tokyo - Good concept, easy to get behind
Cons
- Unfortunate management - mostly nice people, but inexperienced and not uniformly skilled to manage - COO is the single most terrible person I've ever worked with in my professional career before or since - Often there's a mismatch between the strengths of the service and customers sold, leading to operational headaches - Dev resources go to increasing sales, usually not improving core platform, leaving Operations...
Show MoreAdvice to Management
Listen to your employees, and be mindful about how you treat people.
Gengo2017-08-02 - Helpful (4)
"If you have good foreign language skills in a language pair they need,, it's easy to get work with them."
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookNo opinion of CEOI have been working at Gengo
Pros
Great flexibility, work from home, can take time off whenever you want. If you do good work consistently, customers will often choose you as a "favorite" translator, which means you get first crack at their assignments. I find their ratings system (your "grade" on your work) to be very fair on the whole. The company, of course, loves diversity: its translators work all over the world. So many languages, so many cultures!...
Show MoreCons
One downside is the fact that the pay is not great. However, they do all the work getting the jobs. You may also need to keep your schedule very loose; jobs come in at all hours of the day or night. The customer who needs the quick translation could be anywhere in the world, in any time zone. I often work in the middle of the night.
Advice to Management
Keep up the good management and the upbeat work atmosphere! There have been some minor wrinkles with the Translators Operations Team regarding the new QA process which can be discouraging, but I trust they will get ironed out in short order.
Gengo2017-05-21 - Helpful (2)
"graphic design"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
RecommendsApproves of CEOI worked at Gengo
Pros
The art director is very nice and professional.
Cons
There was no cons during the time I worked there.
Gengo2016-02-28 - Helpful (1)
"Flexible work"
StarStarStarStarStarI have been working at Gengo for less than a year
Pros
You can work anytime you have spare time from home.
Cons
Not enough tasks and kind of hard to grab a job on the dashboard.
Advice to Management
Would be better if they can improve customer service.
Gengo2015-12-16 "Easy work"
StarStarStarStarStarI have been working at Gengo
Pros
Work from home, get to work when you want. Good system built for translating.
Cons
There were not a lot of jobs available. You sometimes had to wait a few days before jumping on the first thing that came up.
Gengo2014-02-26"It gets worst along the way"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendNeutral OutlookNo opinion of CEOI have been working at Gengo full-time for more than a year
Pros
They provide office benefits like foods and training and some colleagues are good to work with.
Cons
Top management sucks. Their priority is their business. Discipline is lacking. Bias is very evident.
Advice to Management
nahh
Gengo2019-06-25"Good company"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
I worked at Gengo full-time
Pros
One of the best company I've worked for.
Cons
I can't think of any.
Gengo2019-04-24"Unprofessional company (low quality and poor rates)"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendNegative OutlookDisapproves of CEOI worked at Gengo part-time for more than a year
Pros
- Can't think of any
Cons
- Low rates (very low) - Not too many clients - Reviewers translate for Gengo as well (while they shouldn't, they should just review) and get very little money for that. Therefore, they have a clear incentive to dismiss translators' work (the fewer translators in their language pair, the better: more jobs available for them in their translators' role). - Reviewers rule: their reviews can't be appealed.
Advice to Management
None: they don't care
Gengo2019-04-07