Gengo Reviews

Updated Jan 21, 2021

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3.2
60%
Recommend to a Friend
69%
Approve of CEO
Gengo CEO & Co-Founder Matthew Romaine (no image)
Matthew Romaine
11 Ratings
Pros
  • "Translator-friendly platform and support, always on time payments, grate range of subjects to work on (perfect to get experienced)(in 14 reviews)

  • "You can work from home, in my language pair they give you enough time to complete the job, pay is ok(in 10 reviews)

Cons
  • "translations will be reviewed by terrible reviewers and the system is harsh too(in 19 reviews)

  • "Not so many jobs (depends on your language pair though)(in 12 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. Helpful (1)

    "translator"

    4.0
    Former Employee - Anonymous Employee 

    I worked at Gengo part-time

    Pros

    People can translate at home

    Cons

    There are only few jobs

  2. Helpful (1)

    "Translator"

    3.0
    Current Employee - Translator 

    I have been working at Gengo part-time for more than a year

    Pros

    * You can choose to work whenever you want at wherever you want.

    Cons

    * Nearly not enough work to be even considered to be a side-job. Only think of working for them as a translator if you are already making enough money to pay your rent.


  3. Helpful (16)

    "A poorly managed company"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Operations 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Gengo full-time for more than a year

    Pros

    - Motivated, smart co-workers who are passionate about what they do - Nice location in Tokyo - Good concept, easy to get behind

    Cons

    - Unfortunate management - mostly nice people, but inexperienced and not uniformly skilled to manage - COO is the single most terrible person I've ever worked with in my professional career before or since - Often there's a mismatch between the strengths of the service and customers sold, leading to operational headaches - Dev resources go to increasing sales, usually not improving core platform, leaving Operations teams with not enough tools to do their jobs well - Lack of diversity in leadership, especially gender

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  4. Helpful (5)

    "If you have good foreign language skills in a language pair they need,, it's easy to get work with them."

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Translator 
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Gengo

    Pros

    Great flexibility, work from home, can take time off whenever you want. If you do good work consistently, customers will often choose you as a "favorite" translator, which means you get first crack at their assignments. I find their ratings system (your "grade" on your work) to be very fair on the whole. The company, of course, loves diversity: its translators work all over the world. So many languages, so many cultures! This company is also a reliable way to get the experience needed to do other translation work.

    Cons

    One downside is the fact that the pay is not great. However, they do all the work getting the jobs. You may also need to keep your schedule very loose; jobs come in at all hours of the day or night. The customer who needs the quick translation could be anywhere in the world, in any time zone. I often work in the middle of the night.

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  5. Helpful (2)

    "graphic design"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
     
    Recommends
    Approves of CEO

    I worked at Gengo

    Pros

    The art director is very nice and professional.

    Cons

    There was no cons during the time I worked there.

  6. Helpful (1)

    "Flexible work"

    3.0
     in Irvine, CA

    I have been working at Gengo for less than a year

    Pros

    You can work anytime you have spare time from home.

    Cons

    Not enough tasks and kind of hard to grab a job on the dashboard.

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  7. "Easy work"

    4.0
     

    I have been working at Gengo

    Pros

    Work from home, get to work when you want. Good system built for translating.

    Cons

    There were not a lot of jobs available. You sometimes had to wait a few days before jumping on the first thing that came up.

  8. "Ok"

    4.0
    Former Employee - Translator in Milan

    I worked at Gengo part-time

    Pros

    Flexible schedule, wide range of articles

    Cons

    Low salary, biased peer reviewers

  9. "Great company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Undergraduate Student in Seoul
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Gengo part-time

    Pros

    Flexible with time, the workload is completely dependent on the individual

    Cons

    The translation jobs are extremely difficult to come by even with an RSS feeder

  10. "Great place to learn, best avoided for high skill professionals"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Tokyo
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Gengo full-time for more than 3 years

    Pros

    Talented team that is eager to learn, Complex platform which provides interesting challenges, Good work life balance.

    Cons

    Management consist of a very specific type of person, diversity is a value for lower level employees but not management. Asking questions can be perceived as an aggressive action towards the company. Low salaries for operations and sales.

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Viewing 1 - 10 of 42 English Reviews