Gengo Reviews

Pros

- Motivated, smart co-workers who are passionate about what they do - Nice location in Tokyo - Good concept, easy to get behind

Cons

- Unfortunate management - mostly nice people, but inexperienced and not uniformly skilled to manage - COO is the single most terrible person I've ever worked with in my professional career before or since - Often there's a mismatch between the strengths of the service and customers sold, leading to operational headaches - Dev resources go to increasing sales, usually not improving core platform, leaving Operations teams with not enough tools to do their jobs well - Lack of diversity in leadership, especially gender

Pros

Great flexibility, work from home, can take time off whenever you want. If you do good work consistently, customers will often choose you as a "favorite" translator, which means you get first crack at their assignments. I find their ratings system (your "grade" on your work) to be very fair on the whole. The company, of course, loves diversity: its translators work all over the world. So many languages, so many cultures! This company is also a reliable way to get the experience needed to do other translation work.

Cons

One downside is the fact that the pay is not great. However, they do all the work getting the jobs. You may also need to keep your schedule very loose; jobs come in at all hours of the day or night. The customer who needs the quick translation could be anywhere in the world, in any time zone. I often work in the middle of the night.

Pros

You can work anytime you have spare time from home.

Cons

Not enough tasks and kind of hard to grab a job on the dashboard.

Pros

Talented team that is eager to learn, Complex platform which provides interesting challenges, Good work life balance.

Cons

Management consist of a very specific type of person, diversity is a value for lower level employees but not management. Asking questions can be perceived as an aggressive action towards the company. Low salaries for operations and sales.