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Genpact Process Solutions

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Genpact Process Solutions

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Genpact Process Solutions Reviews

Updated Oct 13, 2021

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Found 236 of over 245 reviews

3.9
78%
Recommend to a Friend
97%
Approve of CEO
Genpact Process Solutions President & CEO   NV "Tiger" Tyagarajan (no image)
NV "Tiger" Tyagarajan
102 Ratings
Pros
  • "good career growth and nice work environment, best learning(in 20 reviews)

  • "Benefits were really good and work life balance(in 19 reviews)

  • Cons
  • "Low salary but great place to learn professionalism(in 11 reviews)

  • "Less Salary than what you deserve(in 9 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee

      Best place to work

      Oct 13, 2021 - Assistant Vice President in Houston, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Best Company to work if you are willing to learn

      Cons

      Nothing that I can think. There is not limit.

      Be the first to find this review helpful
    2. 3.0
      Current Employee

      Good Work culture

      Aug 28, 2021 - Data Analyst 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good salary and culture and time off

      Cons

      Bad HR like no one to talk to

      Be the first to find this review helpful
    3. 4.0
      Current Employee

      Good experience

      Jul 15, 2021 - AVP-Sales in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Work culture, work life balance

      Cons

      Base pay below industry rates

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    4. 3.0
      Former Employee

      Pretty Decent Company

      Feb 17, 2021 - Analyst 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great people to work with. Very friendly.

      Cons

      New Systems/Procedures sometimes not fully explained

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    5. 4.0
      Former Employee, more than 1 year

      Good Employer

      Jun 15, 2020 - Assistant Manager in West Chester, OH
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I was hired to be contracted to another company, so I did not spend much time with Genpact, but their benefits are excellent! Better than what I previously had with a Fortune 500 and better than the company I worked at!

      Cons

      Communications was kind of rough.

      Continue reading
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    6. 1.0
      Former Employee, more than 5 years

      Run

      Aug 16, 2020 - Senior Associate in Danville, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The insurance was pretty good.

      Cons

      Poor management. Promotions based entirely on being friends with the right people. No job security. Asinine pay.

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    7. 4.0
      Current Employee, less than 1 year

      Sales Director

      Feb 25, 2020 - Relationship Manager in Austin, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexibility, Home Office, Innovation, Transformation

      Cons

      Work schedule, Manual processes, Compensation

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    8. 4.0
      Former Employee

      OK

      Nov 14, 2019 - Mortgage Loan Processor 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Benefits were really good and work life balance

      Cons

      Laid off due to low volume of work

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    9. 2.0
      Former Employee, more than 3 years

      Bad Service

      Dec 4, 2019 - Customer Service Representative in Ann Arbor, MI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great break rooms , snacks, drinks, and people

      Cons

      Treated like crap, used and abused until the last second, was loyal and betrayed

      Continue reading
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    10. 3.0
      Former Employee, more than 8 years

      flexiwork and good learning but narrow minded management and inconsistent HR policies

      Aug 11, 2013 - Assistant Vice President 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great learning exposure from working at different client sites

      Cons

      Inconsistent HR policy. Wide variation in salaries. Sometimes managers earn more than Assistant Vice Presidents in the same city. No policy around bonus - some have it and some don't in their offer letters - no explanation why. HR is unresponsive - when asked pertinent questions they choose to ignore and think it is okay to do so. Management does not like questions. If asked questions about career growth that they cannot answer, management goes vindictive and tries to take it out on the employee in other ways. They have no career plan for most people - just assign people randomly to projects. Once they send people overseas they choose to ignore - out of sight out of mind. They are also hypocritical - they say their policy is one Genpact - and people should have a career here and move freely around the company - but when asked for a transfer to another department - they refuse and make it extremely difficult for the employee. They would rather have an experienced employee leave the company than move to another department.

      Continue reading
      2 people found this review helpful
    Viewing 1 - 10 of 236 Reviews

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