Genpact Process Solutions Reviews | Glassdoor

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Genpact Process Solutions Reviews

Updated February 12, 2018
142 reviews

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3.6
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NV "Tiger" Tyagarajan
52 Ratings

142 Employee Reviews

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Pros
Cons
  • Low salary but great place to learn professionalism (in 8 reviews)

  • They give less salary when we compared to their counterparts (in 5 reviews)

More Pros and Cons

  1. "Process Developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Process Developer in Danbury, CT
    Current Employee - Process Developer in Danbury, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Genpact Process Solutions (More than 5 years)

    Pros

    Good Company to work for

    Cons

    Hard working people must get recognisition

    Advice to Management

    good Management


  2. "AVP"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Genpact Process Solutions full-time

    Pros

    you get to work from home fulltime

    Cons

    very little direction on any projects

  3. "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Operations Manager in Wilkes-Barre, PA
    Current Employee - Senior Operations Manager in Wilkes-Barre, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Genpact Process Solutions full-time (More than 5 years)

    Pros

    Lots of opportunity for growth

    Cons

    Lower pay than what the market calls for


  4. "Technical Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great way to gain experiance

    Cons

    The company is a bit unorganized


  5. "Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at Genpact Process Solutions full-time

    Pros

    Good Learning and opportunities working at Genpact

    Cons

    Did not find any cons while working at Genpact


  6. "Not great at all"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Sales Representative in Farmington Hills, MI
    Current Employee - Associate Sales Representative in Farmington Hills, MI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Great people and good team leads.

    Cons

    Management is absolutely terrible. They have NO idea what they are doing.


  7. "Lead Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead Consultant in Columbus, IN
    Former Employee - Lead Consultant in Columbus, IN

    I worked at Genpact Process Solutions (Less than a year)

    Pros

    Good work environment and projects. HR is very helpful

    Cons

    Office politics is bad. otherwise its fine

  8. "Process developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Farmington Hills, MI
    Former Employee - Sales in Farmington Hills, MI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Genpact Process Solutions full-time (More than 3 years)

    Pros

    Potlucks, weekends off and flexible time off

    Cons

    Poor management, bad HR. Vendor has poor relationship with vendor little fulfillment

    Advice to Management

    Get new HR that works for employees before you lose all your talent.


  9. "Good stepping stone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in Detroit, MI
    Current Employee - Business Analyst in Detroit, MI
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Genpact Process Solutions full-time (More than 3 years)

    Pros

    Good pay and benefits.
    Major holidays are paid time off.

    Cons

    Ineffective account managers. They don't answer phone. Lots of unpaid time spent on compliance tasks.

    Advice to Management

    Pay for time spent on compliance. Communicate annual contract negotiations. I almost accepted another job offer because Genpact had not informed me of my contract status.


  10. Helpful (1)

    "Process Developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Process Developer in Farmington Hills, MI
    Current Employee - Process Developer in Farmington Hills, MI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Great Environment, clean, great talent

    Cons

    Only lateral growth, disconnect between upper management and the pee ons. Been here for over two years and its basically just a nicer call center

    Advice to Management

    They won't listen


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