Genpact Reviews in United States | Glassdoor

Genpact US Reviews

Updated December 6, 2017
223 reviews

Filter

Filter

United States

3.4
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Genpact President and CEO NV "Tiger" Tyagarajan
NV "Tiger" Tyagarajan
111 Ratings

223 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • Work/life balance can be a challenge at times working across multiple regions (in 85 reviews)

  • Low salary is the only thing I can say rest all is perfect (in 176 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (3)

    "Vice President and Client Partner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President and Client Partner in Chicago, IL
    Current Employee - Vice President and Client Partner in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Genpact full-time (More than 10 years)

    Pros

    I've been with Genpact for 10+ years as part of the sales team. The same characteristics that brought me to Genpact are the same characteristics that I observe every day. The front end team has a great deal of flexibility and authority to work with clients and our delivery teams to shape solutions, both operationally and commercially. The organization can move with great speed, which I hear from clients is a differentiator compared to others in our industry. Our colleagues are talented and work here because they want to make a difference for our clients. I'm a big fan of Genpact as an employee

    Cons

    As we have a global delivery model, some new employees take longer than others to get accustomed to working with colleagues from all over the globe. Once you become familiar with working with the diverse team and the work hours to accommodate various time zones, it becomes a normal day in the life, so to speak.

    Advice to Management

    stay the course...


  2. "Good company to work with"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Hartford, CT
    Current Employee - Manager in Hartford, CT
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Genpact full-time (More than a year)

    Pros

    a lot of projects to explore within company

    Cons

    frequent relocation due to client changes

  3. "Director - Genpact Transformation services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director - Transformation Services in Wilkes-Barre, PA
    Current Employee - Director - Transformation Services in Wilkes-Barre, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Genpact full-time (More than 3 years)

    Pros

    Things are changing everyday, so should be your thought process, experiencing world class business exposure at all levels & Genpact is never hesitant to invent best out of you.

    Cons

    If you will not do, somebody else will do, so you do it.

    Advice to Management

    Beyond a point things can't be structured and organised but there is always a scope.
    Uniform and innovative thinking process helping us and our clients reaching on to new heights. Teams rigour to invent something new keeps us different from other organisations, we should maintain it in future and invest more to it.


  4. "Unstable"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mortgage Closer in Richardson, TX
    Former Employee - Mortgage Closer in Richardson, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Genpact full-time (Less than a year)

    Pros

    There is No Micro-management atakk

    Cons

    No one is held accountable


  5. Helpful (1)

    "Fantastic company to learn, grow and work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Dallas, TX
    Current Employee - Senior Manager in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Genpact full-time (More than 10 years)

    Pros

    1. Spent 10 years in Genpact India and worked across operations, reengineering and consulting.
    2. Tremendous amount of learning, cross region collaboration and flexible shift timings were very helpful for me to manage work-life balance
    3. Got a change to move to Genpact LLC now to serve key business clients. Will help me in enhancing my lifestyle and career both. Thank you Genpact for everything.

    Cons

    1. There are no cons I have faced in Genpact in past 10 years except the admin work and dependency on different departments.
    2. HR, FP&A and other support functions sometimes takes longer than normal to provide support.

    Advice to Management

    no advise


  6. "Shape your career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President in Dallas, TX
    Current Employee - Vice President in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Genpact full-time (More than 10 years)

    Pros

    1,Great options to follow your passion - Technology, Analytics, Operations, Support functions
    2,Team Work and Collaboration
    3, Empowerment and agile environment
    4, Work life balance

    Cons

    Not a con per say-
    In Genpact, Change is the only constant ; a must have trait (agile and nimble) to be successful

    Advice to Management

    Great leadership team...
    Continue on the Pivot on Digital and innovation; Lead the industry in transformation


  7. "Program Manager @ Genpact"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Manager in Princeton, NJ
    Current Employee - Program Manager in Princeton, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Genpact full-time (More than 10 years)

    Pros

    I have been a full-time employee with Genpact for over 12 years

    Cons

    Not anything I have a concern for

    Advice to Management

    Have faith you will take us to the next level

  8. "Genpact / Capital Markets review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President - Capital Markets in New York, NY
    Current Employee - Vice President - Capital Markets in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Genpact full-time (Less than a year)

    Pros

    Nimble, Potential and opportunity to do a multiple things. Open culture. Personally involved with Delivery, Pre Sales and Sales and Sales leadership roles.

    Cons

    Big firm and gets difficult to understand the matrix organization. can have a better onboarding process to alleviate that

    Advice to Management

    One of the most open to ideas leadership. Can do better in timely and effective communication


  9. "2 year anniversay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President in New York, NY
    Current Employee - Vice President in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Genpact full-time (More than a year)

    Pros

    dynamic organization
    customer focused
    great compensation

    Cons

    confusing organization structure
    cultural nuances
    promotional ability

    Advice to Management

    there are good people already in the company


  10. "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Loan Processor in Richardson, TX
    Current Employee - Loan Processor in Richardson, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Genpact full-time (Less than a year)

    Pros

    Co-workers are very helpful.

    Cons

    Human Resources does not respond to problems.


Showing 223 of 3,077 reviews
Reset Filters