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Gensler Reviews

Updated December 22, 2017
48 reviews

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Gensler Executive Directors Andy Cohen and Diane Hoskins
Andy Cohen and Diane Hoskins
22 Ratings

48 Employee Reviews

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Pros
  • Great company to work for, great people and very strong culture (in 44 reviews)

  • Stimulating Work environment to help personal growth for those who are self starters (in 39 reviews)

Cons
  • Work-life balance is a challenge (in 30 reviews)

  • High pressure deadlines, long hours (varies on project to project basis) (in 32 reviews)

More Pros and Cons

  1. Helpful (1)

    "Highly Dysfunctional"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Gensler full-time

    Pros

    Big company, lots of resources (if you can convince them the resources are needed). Lots of locations.

    Cons

    Dysfunctional leadership. Political atmosphere. Below market pay and benefits (no maternity leave, etc.) Questionable termination practices. Favoritism.

    Advice to Management

    You need to bring someone in from the outside to fix your structural issues. There is dysfunction at the top which bleeds down throughout the whole company. Corporate leadership has had too much turnover in the last 6 years. Too many in leadership are "untouchable" and are allowed to bully and harass employees, making for a highly toxic working environment. Gensler has such potential, it's a shame to wreck it in this way.

    Gensler Response

    Jan 9, 2018 – Gensler Response

    Thanks for taking a moment to share feedback on your experience at Gensler. We are sorry to hear your time with the firm was not a positive experience. While we disagree with your assessment of our... More


  2. Helpful (3)

    "Difficult Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend

    I worked at Gensler full-time (Less than a year)

    Pros

    Great, amazingly talented people to work with. Office culture is pleasant.

    Cons

    Management is clueless as to what lower to mid-level employees are doing. Very political where favorites are played. Little communication, if any, as to what is expected for new employees.

    Advice to Management

    Communicate with your staff, keep abreast of what they are doing, don't listen to gossip/hearsay and don't play favorites.

    Gensler Response

    Nov 27, 2017 – Gensler Response

    Thanks for the feedback on your experience at Gensler. We are sorry to hear that your experience with the firm was not a positive one. We appreciate your candor, as well as your mention of our... More

  3. Helpful (5)

    "Stay away"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Los Angeles, CA
    Former Employee - Project Manager in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Gensler full-time (More than 3 years)

    Pros

    LA Office - Great lower and intermediate staff, some but not many good upper level senior associates and partners. Barbara Bouza is a good one, can't say the same for the other two who will be running the office.

    Cons

    Upper management is only looking out for themselves and the bonuses from bringing in work. Will underbid projects to get their bonuses. Will put the responsibility on the project managers and staff to get the project completed resulting often in massive unpaid overtime. They will then bill hours at a partners rate to the job weekly although they do little to nothing just so they can create the illusion of being profitable as a partner. And of course, you can guess who gets to work evenings and overtime to make up for the lost project revenue. There is no honesty or integrity among most of the partners. It is a culture that is rotting from the top down and the container has become so infused replacing replacing the people will only rotten them.

    Advice to Management

    No advice to management. They are so egotistical, self-righteous and self-serving any advice would be lost.


  4. Helpful (1)

    "growth is extremely difficult/political"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    the company has a big name in the industry

    Cons

    pressured for free overtime and heavy office politics, lots of playing favorites

    Advice to Management

    consider more opportunities to give feed back on office/studio leadership

    Gensler Response

    Sep 6, 2017 – Gensler Response

    Thanks for the feedback. We wish your experience at Gensler had been more positive and promise to continue doing everything in our power to help our colleagues find success and happiness in their... More


  5. Helpful (5)

    "Huge corporate office that lacks inspiration in NYC"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Designer in New York, NY
    Former Employee - Designer in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Gensler full-time (Less than a year)

    Pros

    - Tons of technical resources and training
    - Ability to work remotely
    - Overtime

    Cons

    - Overtime must be approved by PM's that tightly restrict scheduling and overtime hours towards projects, if you work over 40 hours you will have to go through hoops to get it approved by upper management and in the end they will be annoyed that you worked longer hours.
    - Studios can feel really cliquey and caddy; there is a lot of chatter and talking behind peoples backs epescially with people who have spent a long time there
    - Huge office with a serious lack of mentorship, you get dropped into projects without much context or discussion about your interests or skill set
    - Terrible design aesthetic, lots of older people that have been working there for decades and are not clued into whats relevant today.
    - Base compensation is really low
    - The office has no qualms about taking work from questionable companies

    Advice to Management

    Don't talk behind peoples back, be considerate to your employees


  6. Helpful (1)

    "Coordinator + Accounting"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Gensler full-time (More than 10 years)

    Pros

    Gensler offers a strong ESOP, benefits package.

    Cons

    This is for the SW Region -
    Poor Management. Poor Culture. Overworked. Consistently breaks laws for the bottom line. Expects one to work late in the office and also donate time outside of the office. No real work life balance if you want a decent raises or bonus. Bonuses are used as tools to overwork employees. Incompetent people in high positions. Hide behind high volumes of projects, rather than dealing with actual issues.

    Advice to Management

    Region needs a complete overhaul from the top down.


  7. Helpful (2)

    "Not the place for support staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Gensler full-time

    Pros

    Great people overall. Very professional and dedicated.

    Cons

    They don't pay well overall (no matter the discipline). For support staff (what they call Admin, Facilities, Accounting, Admin, HR, Marketing, etc.), they don't have the staff to support the workloads, so lot's of expectations and little reward or recognition.

    Advice to Management

    Fully staff your admin functions to support the real workloads.

  8. Helpful (4)

    "Technical designer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Designer in San Francisco, CA
    Former Employee - Technical Designer in San Francisco, CA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Gensler full-time (More than a year)

    Pros

    Good for the resume
    High profile projects
    Talented people

    Cons

    Little room for advancement, unless you're a brown-noser
    Hard to switch projects/ types/ roles in studios (they highly promote this in interviews)
    Project managers plays favorites, won't listen to other's opinions
    Very profit driven, Project managers care more about the project budget than employees
    Inadequate training
    Lack of collaboration/ coordination between project & design staffs
    Pay lower than industry standard, trick you with the overtime pay in the compensation/ benefits, but they don't encourage overtime
    PTO below industry standards
    More of an interior design firm than architecture.

    Advice to Management

    none


  9. Helpful (1)

    "management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Los Angeles, CA
    Current Employee - Anonymous Employee in Los Angeles, CA
    No opinion of CEO

    I have been working at Gensler full-time (More than 3 years)

    Pros

    When I first started, I was elated! Now.... not so sure. :-(

    Cons

    Can't trust anyone - backstabbers can easily destroy your career without having pertinent information. no assurance that "management has your back". They can easily lose VALUABLE staff by operating IN A VACUUM.

    Advice to Management

    Value your managers vs. making them feel like they are going through an inquisition when someone complains about being held accountable for doing their job. You risk losing critical staff members over the "slackers" who try and take the focus off of themselves!


  10. Helpful (2)

    "Politics and more politics"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Network Engineer
    Current Employee - Senior Network Engineer
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Large network to work on. Good location. People on the business side are easy to deal with

    Cons

    Modern day sweat shop
    Managers track hours and complain about work schedules consistently
    Not a flexible environment
    Too many lifers at the management level that are control freaks and not open to change
    Very very weak cyber security strategy
    Very very weak IT processes and overall technology implementation approaches/strategies
    Favoritism towards tenior on work flexibility.

    Advice to Management

    Loosen up and trust your employees.
    Create operation that aligns with modern day culture
    Change, change change all over the place is needed.


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