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Gentle Dental

Engaged Employer

Gentle Dental

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Gentle Dental Reviews

Updated Aug 15, 2022

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Found 54 of over 55 reviews

3.5
71%
Recommend to a Friend
51%
Approve of CEO
Gentle Dental Co-CEOs Matt Wickesberg and Roderick Place (no image)
Matt Wickesberg and Roderick Place
11 Ratings

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Top Review Highlights by Sentiment

Pros
  • "Great benefits, pay, training, support(in 4 reviews)
Cons
  • "low pay(in 6 reviews)
  • "Poor management all the way up to corporate level as well a management playing favorites from employee to employee.(in 3 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Veteran Status

This rating reflects the overall rating of Gentle Dental and is not affected by filters.

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  1. 5.0
    Current Employee, more than 5 years
    Featured Review

    Great people

    Jan 17, 2022 - Administrator 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The company is full of people with big hearts who truly do their best in supporting teams in the field and patients in the office. There's a tremendous amount of gratitude when a situation is solved or supported.

    Cons

    Like a lot of companies, as soon as one thing gets solved, we're moving on to the next and that can become a bit of a grind.

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  2. 5.0
    Current Employee, more than 1 year

    Great employer

    May 27, 2022 - Practice Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Gentle Dental takes care of their employees, they listen, and make you feel part of a team. During COVID they were very open and kept all of us up to date.

    Cons

    I do not have any Cons

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  3. 2.0
    Current Employee, more than 5 years

    Not a good company

    Jul 17, 2022 - Anonymous Employee in Portland, OR
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good health benefits. Good immediate coworkers.

    Cons

    Always understaffed and over worked. People come and go so quickly. Reviews and raises are a joke. Used to have a good bonus system but that's gone. Used to have Christmas dinners and and luncheons during meetings, but that's gone. Used to be a good company that treated their employees like they mattered.

    Continue reading
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  4. 3.0
    Current Employee

    Gentle Dental

    Aug 15, 2022 - Dental Assistant in Albany, OR
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Flexibility, good hours, lots of opportunities to learn new skills

    Cons

    Lower than average pay, poor benefits packages, laughable 401k matching program

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  5. 5.0
    Current Employee, less than 1 year

    Amazing Company

    May 5, 2022 - Practice Manager in Moore, OK
    Recommend
    CEO Approval
    Business Outlook

    Pros

    They have Competitive pay with great benefits, all the drs are great to work with as well.

    Cons

    not very many things I can say bad about the company so far, everything has been great since I been here.

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  6. 2.0
    Former Employee, more than 1 year

    Have to take a lot of bad with a little good

    Apr 12, 2022 - Qualified Dental Assistant in Portland, OR
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Excellent Manager, was kind and tried her best Overtime pay Some benefits

    Cons

    Terrible overscheduling of patients with triple and quadruple scheduling for single appointment times Outrageous sales expectations 100% financially driven (dirt cheap materials that fail and over charge, over treat, sell sell sell, high pressure sales tactics in every morning meeting felt like a cheesy used car sales lot, not a dental practice) Dentists are allowed to mistreat and abuse the assistants and hygenist's verbally to the point it is a hostile work environment The amount of time given to complete procedures causes mistakes and many corners to be cut, such as not properly cleaning the op's, to avoid being reprimanded for "taking too long" ie. a disinfectant has a 3 minute or 5 minute wet kill time but you are expected to turn the room around in 2-3 minutes max using 1 or 2 barely wet cheap wipes and no spray (1-2 minutes to removed and place instruments in ultrasonic which is highly unsafe especially after endodontic procedures and surgeries when handling dirty sharps and it is imperative to handle them carefully and methodically, and then 1 minute to "wipe down" the room. This is criminal and dangerous. Any dental professional knows exactly how long it takes to properly debride and disinfect and sanitize an operatory and it is literally never 3 minutes. Not even for an exam.) You will be watched and reprimanded for: -using "too much" disinfectant (ie. the proper amount to actually stay wet for the entire kill time) -taking "too long" to wash your hands (ie. the proper amount to clean them) -not shoving enough instruments into the ultrasonic and auto-clave (ie. you must render them useless by stacking them full until the lid will barely shut and then run the monthly monitor test in only ONE properly loaded cycle so it will pass and then go back to severely overloading it or get yelled at.) -eating lunch (we were pressured into signing away our right to a 30 minute lunch and were forced to work the full 10 or 12 hours with no break or lunch or face dirty nasty looks and office-wide ridicule) -staying home if sick (103.5 fever with dr note and visit as proof? take some Dayquil and come to work or face severe toxicity from the staff, especially your assigned dr.) I could keep going about the shoddy work and pressure to perform tasks not allowed legally like packing cord during crown preps and taking final denture impressions without certification but I think I have gotten the point across. This is a cattle call money driven work place that will run you into the ground.

    Continue reading
    2 people found this review helpful
  7. 2.0
    Former Employee

    Orthodontic Assistant

    May 23, 2022 - Orthodontic Assistant in Salem, OR
    Recommend
    CEO Approval
    Business Outlook

    Pros

    work schedule alright, usually can go home ~ 5pm decent pay

    Cons

    poor management commute became too long

    Continue reading
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  8. 3.0
    Former Employee

    Typical DSO

    May 15, 2022 - Practice Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Being able to collaborate with other managers, some autonomy over the practice. Processes that were easy to follow

    Cons

    A ton of turn over

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  9. 5.0
    Current Employee, more than 8 years

    Amazing to work for

    Mar 16, 2022 - Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Culture, annual reviews, benefits, director

    Cons

    There are not any cons that come to mind.

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  10. 3.0
    Current Employee, more than 5 years

    Good People But Low Pay

    Mar 24, 2022 - Dental Office Manager in Waltham, MA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    People were nice, workplace was professional

    Cons

    low pay if you work in the corporate office they don't let you get up from your desk unless you are one break so it felt really restrictive your experience here depends on 100% on what office you work in.. all of them are different

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    Gentle Dental Response

    Director of Recruiting

    Thank you for the review but it appears that you worked at the East Coast Gentle Dental. We're the Gentle Dental on the west coast and operate in Hawaii, Washington, Oregon, California, Arizona, Nevada, Oklahoma, and Kansas. :)

Viewing 1 - 10 of 54 Reviews

Gentle Dental Reviews FAQs

Gentle Dental has an overall rating of 3.5 out of 5, based on over 55 reviews left anonymously by employees. 71% of employees would recommend working at Gentle Dental to a friend and 64% have a positive outlook for the business. This rating has decreased by -11% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Gentle Dental employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Gentle Dental. This rating has decreased by -12% over the last 12 months.

71% of Gentle Dental employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Gentle Dental 3.7 out of 5 for work life balance, 3.5 for culture and values and 3.9 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Gentle Dental to be career development, management, benefits and the cons to be senior leadership, workplace, compensation.

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WORKING AT GENTLE DENTAL At Gentle Dental, we value our teammate’s smile as much as our patient’s smile. It's the whole idea of group...More

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Reviews by Job Title

Company Updates

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Gentle Dental

229 days ago

Company News
Oral health care providers are increasingly aware of the connection between oral health and systemic health as more recently demonstrated by the change in diagnosis of periodontal disease with Stages and Grades. It’s important to recognize that communication between health disciplines provides opportunity for improved health outcomes via sharing of knowledge and care coordination. Our teams are demonstrating their commitment to whole-person care by piloting in-office HbA1c testing. Patients with uncontrolled or suspected diabetes, or who haven’t been seen recently by their primary care provider, can have their HbA1c level tested via a simple finger stick blood test. This test provides quick results during their dental appointment. If the HbA1c level is out of range, the dental team coordinates a referral to the patient’s primary health care provider and the periodontal therapy is modified. In this way, our teams are working to improve their patients’ oral and overall health outcomes by looking outside the mouth. This is one of the ways that we are working to fulfill our mission.
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Gentle Dental

235 days ago

Community
Children’s tooth decay is the #1 dental health enemy across America. For healthier children, the sooner we can treat decay, the better. Throughout February 2022, the American Dental Association celebrates children and the opportunity for preventive services and education, with a particular focus this year on sealants. At Gentle Dental, we want to lead the way in decay prevention, caring for children from infancy through adolescence, and providing the protection they need to help prevent long-term health issues. This year, we will strive for a renewed focus on preventive measures to help children avoid cavities and decay; treatment of orthodontic conditions such as improper bite that helps a child early on; and early health warning factors such as asthma or allergies.
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