Gentle Dental of New England Reviews | Glassdoor

Gentle Dental of New England Reviews

Updated June 23, 2017
17 reviews

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17 Employee Reviews

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  1. Helpful (7)

    "Do NOT work here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Dental Assistant in Boston, MA
    Former Employee - Dental Assistant in Boston, MA
    Doesn't Recommend
    Negative Outlook

    I worked at Gentle Dental of New England full-time (Less than a year)

    Pros

    The things I liked about working here were the actual colleagues that happened to be employed at the same time. Their professionalism and skills are what give Gentle Dental a good name.

    Cons

    The challenges of working for this company were most specifically the Director of my specific location as well as the corporate headquarters. They really only care about bringing more money in as opposed to caring for their patients. Employees are not treated fairly, not compensated fairly and do not have support from headquarters in terms of safety. There are live and dead cockroaches in gloves boxes and there was minimal to no effort made to change the location or system of going into the creepy basement with a man living there in order to turn off the compressor at 9pm.

    Advice to Management

    The work to life balance was ok for me because it was dependent on my specific Dentist's schedule and she was very fair. However, the compensation for your workers (paying less than minimum wage or adding additional tasks not under the job description for no additional compensation) is abhorrent. The work environment was unsafe, dirty and stressful every day. Taking your patients needs as well as your employees needs into consideration would make for more profit in the long run.


  2. Helpful (5)

    "Sucks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Waltham, MA
    Former Employee - Anonymous Employee in Waltham, MA
    Recommends

    Pros

    nice hygienists and dental assistants.

    Cons

    Unprofessional work place and environment 100%

    Advice to Management

    Terrible Management.

  3. Helpful (6)

    "do not work here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at Gentle Dental of New England full-time (More than 3 years)

    Pros

    it you like feeling that you have no value . They do not pay well unless you are director.

    Cons

    They are cheap. No one care about you,

    Advice to Management

    The Dr only care about money$$$$$. Everyone is replaceable.


  4. Helpful (4)

    "Company culture of Greed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk Receptionist in Waltham, MA
    Former Employee - Front Desk Receptionist in Waltham, MA
    Doesn't Recommend
    Negative Outlook

    I worked at Gentle Dental of New England full-time (More than 5 years)

    Pros

    For many years they were great. they are always looking for new help since lately they can't keep good people.

    Cons

    Once they got involved with the investment firm they have become a greed driven company, they abuse their best employees. they tell lies and make false promises about growth and value only to make people feel as if they have no other option. They EXPECT/ DEMAND their key people to work insane hours, even 7 days a week and offer no support or compensation to salaried employees.
    Then they beg for reviews on this site.

    Advice to Management

    Start appreciating and acknowledging your employees and giving them support and compensation for their hard work. Stop waiting for the employees to say they are leaving to try to make them stay. And stop lying to people.


  5. Helpful (6)

    "gentle dental"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    Pros

    In general, the company's employee and managers are focusing on customer satisfaction. Offices are generally clean and comfortable for the patient.

    Cons

    Management style can be difficult. Management does not supprot employee.
    Salary can improve more
    worker's schedule


  6. "Patient Care Coordinator"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Gentle Dental of New England part-time

    Pros

    Flexible Hours, good training materials

    Cons

    Not much room for growth


  7. "Dental hygienist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Gentle Dental of New England part-time

    Pros

    Nice staff
    Great patients
    Clean office

    Cons

    Company bought out by Gental Dental causing confusion

  8. Helpful (4)

    "Best place to work......"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Methuen, MA
    Current Employee - Manager in Methuen, MA
    Recommends
    Positive Outlook

    I have been working at Gentle Dental of New England full-time (Less than a year)

    Pros

    I worked for this company 13 years ago and came back because no other office I worked for came close to the great support, understanding,and caring of not only its employees but they truly do put the care of there patients above all.

    Cons

    I can honestly say the only Con is I wish I was a little closer to home....

    Advice to Management

    If you have any questions at all help is just a phone call away, the support they have in place is amazing. Help is just a phone call away...


  9. Helpful (1)

    "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Practice Manager in Portland, OR
    Current Employee - Practice Manager in Portland, OR
    Recommends
    Positive Outlook

    I have been working at Gentle Dental of New England full-time (More than 3 years)

    Pros

    I've worked a total of 3.5 years with gentle dental. Great support, great staff. Very fun environment

    Cons

    The only con is the distance I have to travel to get to my office


  10. "New Employee at Gentle Dental"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director of Marketing in Waltham, MA
    Current Employee - Director of Marketing in Waltham, MA
    Recommends
    Positive Outlook

    I have been working at Gentle Dental of New England full-time (Less than a year)

    Pros

    Gentle Dental is a great company with heart. The employees put patients first and the culture is warm and friendly. The company is growing rapidly and there is a lot of opportunity for employees.

    Cons

    The traffic in Waltham is not great although there the headquarters is close to a lot of restaurants and shopping


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