Genuine Parts Reviews | Glassdoor

Genuine Parts Reviews

Updated August 2, 2018
144 reviews

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3.0
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Genuine Parts President and Chief Executive Officer Paul Donahue
Paul Donahue
11 Ratings

144 Employee Reviews

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Pros
Cons
  • "Upper management cannot stick with a strategic plan to save their lives" (in 14 reviews)

  • "Little room for advancement or career enrichment" (in 3 reviews)

More Pros and Cons

  1. Helpful (1)

    "District Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Genuine Parts full-time

    Pros

    Company car, expense account, reasonable wages. Meeting, assisting and training different people on a daily basis. Not being stuck in an office. Potential for advancement.

    Cons

    Current reduction of forces; therefore; cutting back on personnel and limited opportunities for hiring.

    Advice to Management

    Profit margins are not the only considerations in running a successful business. Personnel are the backbone of the Company and their livelihoods should be more carefully considered.


  2. "Total Rewards"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Genuine Parts full-time (More than 3 years)

    Pros

    A growing 90-year company with great culture and diverse workforce that values old-fashioned work ethics and gives its employees training and chances for advancement. 40-year careers and a global marketplace are great for those who value stability as they work their way up.

    Cons

    On boarding can take longer than at smaller firms, but is supported by in-house IT and HR staff who are dedicated and professional.

    Advice to Management

    Continue to pursue change while rewarding both older and younger highly-talented candidates across all lines of business and organizational disciplines. With so much diverse talent and both skilled and ambitious female and non-white employees already on staff, this venerable and dynastic firm has a rare opportunity (especially in the South) to serve as a model of Fortune 200 firms that grow and evolve by rewarding their minority workforce with long-term management and senior executive roles.

  3. Helpful (2)

    "Customer Service Sales Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Sales Representative in Sayre, PA
    Former Employee - Customer Service Sales Representative in Sayre, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Genuine Parts full-time (More than 3 years)

    Pros

    Company benefits with 5% 401k match, Health insurance was ok, the actual day to day job was good.

    Cons

    Corporate bureaucracy slowing the whole process of selling. Institutional style sales programs that did not appeal to the customers, resulting in inability to connect with the customer's needs. Middle management had no people skills and were lacking in communication skills, and capabilities to perform their postions effectively.

    Advice to Management

    Nobody making above $100.000 per year would understand the ground level dynamics that occur, since they are obviously so far removed from the tedium of day to day lifestyles of our ultimate customers. This company needs to restructure their thought processes toward selling to both the average consumer and the wholesale market, otherwise the competition will overtake their coveted position in the auto parts distribution world.


  4. Helpful (1)

    "Sr. Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Business Analyst in Atlanta, GA
    Current Employee - Senior Business Analyst in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Genuine Parts full-time (More than a year)

    Pros

    Good Work and Life Balance. Nice People.

    Cons

    Traditional. Opportunity to move upward is limited.

    Advice to Management

    Lot of Consultant in IT, charging exorbitant money and bringing no skill.


  5. Helpful (1)

    "Good Company not so great middle management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Genuine Parts full-time

    Pros

    The pay is awesome. The experience you gain will definitely help in the long run things change qt the drop of a dime so you have to be prepared.

    Cons

    Supervisors seem to have more impact on decision making than upper management. Makes the job harder not knowing who to prioritize.


  6. Helpful (1)

    "Large company with good benefits and good people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineer in Los Angeles, CA
    Current Employee - Engineer in Los Angeles, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Genuine Parts full-time (More than a year)

    Pros

    Relaxed atmosphere, benefits are good, and they appear to treat people fairly.

    Cons

    Hard to tell where things are headed. Large size makes it less personal.

    Advice to Management

    Make sure employees feel like they are growing and are able to advance.


  7. "Puller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative Assistant in Richmond, VA
    Former Employee - Administrative Assistant in Richmond, VA
    Recommends
    Positive Outlook

    I worked at Genuine Parts full-time (More than 10 years)

    Pros

    This a great company to work for. Great hard work and easy hours. Great benefits. Great area and driving distance from any where in Richmond.

    Cons

    Management changes often and you're under different forms of supervision consistently. Weekends maybe be a con for most.

    Advice to Management

    Consistency would be a plus. More appreciation should be showed to employees. Create a warmer atmosphere.

    Genuine Parts Response

    Jun 7, 2018 – VP, HR Operations

    Thank you for your long term service with GPC. We greatly appreciate the review comments and the recommendations you suggested. Thanks for being a part of the GPC family.

  8. Helpful (1)

    "High pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Genuine Parts full-time

    Pros

    Good pay, ok benefits, job stability

    Cons

    Long hours, zero diversity in upper management, bad vacation policy (only 10 days/year, no rollover)


  9. Helpful (1)

    "They don’t want to sell parts"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at Genuine Parts full-time

    Pros

    Good corporate benefits and online services.

    Cons

    Overwork and underpaid. Too many quotas.

    Advice to Management

    They buy and sell stores too often. No security


  10. "Loved my job but upper management out of touch with the boots on the ground."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - District Sales Manager in Jackson, MS
    Former Employee - District Sales Manager in Jackson, MS
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Genuine Parts full-time (More than 10 years)

    Pros

    Worked day to day with a lot of great customers and Manufacturers. Enjoyed the travel and getting to help stores and shops in my territory.

    Cons

    Since they made DSM's NAPA employees, job took a serious turn for the worse. DC controlled way to much of your day to day activities. Customer's now being your boss make doing job properly almost impossible.

    Advice to Management

    Stop micro managing and listen more to the guys out there making things happen. Stop letting Distribution Center's dictate everything your guys do. Customer's shouldn't also be your boss.


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