Genuine Parts Reviews | Glassdoor

Genuine Parts Reviews

Updated April 9, 2018
134 reviews

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2.9
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Genuine Parts President and Chief Executive Officer Paul Donahue
Paul Donahue
7 Ratings

134 Employee Reviews

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Pros
Cons
  • The IT department struggles with getting the upper management to let the IT department become best in class (in 11 reviews)

  • Long hours low pay and company doesn't care about work life balance (in 3 reviews)

More Pros and Cons

  1. "District Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Genuine Parts full-time

    Pros

    Company car, expense account, reasonable wages. Meeting, assisting and training different people on a daily basis. Not being stuck in an office. Potential for advancement.

    Cons

    Current reduction of forces; therefore; cutting back on personnel and limited opportunities for hiring.

    Advice to Management

    Profit margins are not the only considerations in running a successful business. Personnel are the backbone of the Company and their livelihoods should be more carefully considered.


  2. "Loved my job but upper management out of touch with the boots on the ground."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - District Sales Manager in Jackson, MS
    Former Employee - District Sales Manager in Jackson, MS
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Genuine Parts full-time (More than 10 years)

    Pros

    Worked day to day with a lot of great customers and Manufacturers. Enjoyed the travel and getting to help stores and shops in my territory.

    Cons

    Since they made DSM's NAPA employees, job took a serious turn for the worse. DC controlled way to much of your day to day activities. Customer's now being your boss make doing job properly almost impossible.

    Advice to Management

    Stop micro managing and listen more to the guys out there making things happen. Stop letting Distribution Center's dictate everything your guys do. Customer's shouldn't also be your boss.

  3. Helpful (2)

    "The wrong way to “right size”"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - APAR in Duluth, GA
    Former Employee - APAR in Duluth, GA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Genuine Parts full-time (More than 8 years)

    Pros

    Great benefits. Flexible schedule. Relaxed dress code.

    Cons

    Company that once represented all that was great about our free market society in America has now sold themselves to India. Dishonesty by mid management and expecting that the lower level employees aren’t smart enough to catch on to their game. Using pretty words doesn’t soften the blow of losing our American jobs to a foreign country. And the audacity to ask tenured employees to train their offshore replacements, in the same breath telling us that our jobs are secure.

    Advice to Management

    Don’t commit to a plan that you can’t look your best employees in the eye to deliver the news.


  4. "Great Culture, Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Genuine Parts full-time

    Pros

    Perks, Benefits, Schedules, Management, advancement opportunities

    Cons

    Salary is on the lower end of tech support


  5. Helpful (1)

    "Once solid company that is resting on its laurels"

    StarStarStarStarStar
    Former Employee - Analyst in Atlanta, GA
    Former Employee - Analyst in Atlanta, GA
    Recommends
    No opinion of CEO

    I worked at Genuine Parts full-time (More than a year)

    Pros

    Relaxed & friendly work environment, decent pay & benefits, solid company reputation, and low-stress. Hard work is rewarded. My supervisor and department managers were all excellent people.

    Cons

    -The company as a whole is slow to adapt to the changing market.
    -Many processes are antiquated and are executed a certain way because it's the way the company has always done it- not necessarily because it's the best way.
    -The field is given way too much say in decisions - and often times acts on an intuition-based whim - when the entire purpose of our department was to make data-driven analytical decisions to benefit the operation.
    -Upper management cannot stick with a strategic plan to save their lives. They are quick to abandon ship and change their minds at the first sign of trouble.
    - Company culture is somewhat resistant to progress, which is why NAPA is being outpaced by competitors.

    Advice to Management

    Listen to your smartest people, and stick with a plan.


  6. "Store manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Genuine Parts full-time

    Pros

    Money and benefits and hours

    Cons

    Poor management , stuck in the 80s


  7. Helpful (3)

    "culture and management needs makeover"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Genuine Parts full-time

    Pros

    The people; almost everyone from warehouse workers, store employees, and customers make coming to work a easy. Some of the most dedicated, honest, and hard working individuals I have ever met work here.

    Cons

    Management can do no wrong, micromanages, and belittles employees on a regular basis. We have lost the way of promoting from within to only hiring college graduates with no experience in the industry as the leaders of our company.

    Advice to Management

    Promote from within and treat employees with the respect they deserve. Some of our top level executives including the CEO started at the bottom. We keep losing great employees and years of valuable experience to our competitors because of this. Actually listen to employees ideas to help grow the business. Promote a healthier culture and environment that isn't based on fear tactics.

  8. Helpful (1)

    "Staff Accountant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Duluth, GA
    Former Employee - Anonymous Employee in Duluth, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Genuine Parts full-time (More than a year)

    Pros

    None awful company to work for

    Cons

    Told you how many hr in can make up in a week

    Advice to Management

    Stop micro managing


  9. Helpful (1)

    "A classic example of poor management in a good 'ole boy environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Genuine Parts full-time (More than a year)

    Pros

    A Fortune 500 company. Employees can buy their products at a discount. Great healthcare benefits.

    Cons

    The high attrition rate approx 90% in my area. Extremely ineffective mid and senior management with no long-term vision. Very little room for advancement. Basically a company which believes in letting time sort out the mess, but it's been going on for years.

    Advice to Management

    Take the lead and enforce continuity across the divisions. Look at your middle management.


  10. Helpful (1)

    "Frustration with Management and Unreasonable Due Dates"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Developer in Alpharetta, GA
    Former Employee - Software Developer in Alpharetta, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Genuine Parts (Less than a year)

    Pros

    The software developers I worked alongside were all really great people to work with and gave a lot of support when needed.

    Cons

    The management staff would frequently mismanage resources and then hold us accountable for their mistakes. Most of the developers I talked to were actively trying to get out.


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