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    Genworth Reviews

    Updated July 16, 2018
    521 reviews

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    Full-timePart-time
    3.7
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    Genworth Chief Executive Officer Thomas McInerney
    Thomas McInerney
    177 Ratings

    521 Employee Reviews

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    Pros
    Cons

    • "Some members of upper management are more focused on numbers than people" (in 16 reviews)

    • "Senior Leadership (Richmond) has lost its way" (in 11 reviews)

    More Pros and Cons

    1. "Great company with good benefits."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Claims
      Former Employee - Claims
      Recommends
      Neutral Outlook
      Approves of CEO

      I worked at Genworth full-time (More than 3 years)

      Pros

      flexible work schedule, great management

      Cons

      claims environment is busy

      Genworth Response

      May 14, 2018 – Brand Specialist

      Thank you for your 3+ years at Genworth. We appreciate you taking the time to provide a review. We will share your feedback.

    2. "Benefit analyst"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at Genworth full-time

      Pros

      Hours, pay, vacation, benefits

      Cons

      Policy changes, managers not all on same page with procedure changes

      Advice to Management

      To have all managers be on one accord.

      3. Join the Genworth team
      See Our Latest Jobs

    3. "Great company"

      StarStarStarStarStar
      Current Employee - Anonymous Employee in Lynchburg, VA
      Current Employee - Anonymous Employee in Lynchburg, VA

      I have been working at Genworth full-time

      Pros

      Great company to work for with advancement opportunities

      Cons

      there are not really any cons

    4. "Manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Manager in Lynchburg, VA
      Current Employee - Manager in Lynchburg, VA
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at Genworth full-time (More than 8 years)

      Pros

      Open, transparent management team that is always striving to engage and empower employees. Good pay, good benefits and good bonuses.

      Cons

      Culture seems to be different depending on department or location.

      Advice to Management

      Continue caring about your employees. You are doing a great job creating a culture of engagement.

    5. "IT Director"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Genworth full-time

      Pros

      Good teamwork, genuine people, autonomy in job scope.

      Cons

      Compounding management errors, habitual layoffs, limited mobility

    6. Helpful (1)

      "Ready for a rebound!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Richmond, VA
      Current Employee - Anonymous Employee in Richmond, VA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Genworth full-time (Less than a year)

      Pros

      Even though we are waiting on a purchase by China Oceanwide our Genworth associates and community rally against our purpose. We want to be the leader in empathetic care for our clients needs. Updated salaries should help us attract the kind of talent ready to work hard, play hard and have genuine purpose in roles. All new HR leadership has plans to push the envelope and achieve "best places to work" status again

      Cons

      The culture is...outdated. Benefits in some pockets-like leave-are slow to adapt. Leaders need to focus on motivation and work design.

      Advice to Management

      Get quickly updated on how we can implement customer back AND associate back design.

      Genworth Response

      May 8, 2018 – Brand Specialist

      Thank you for taking the time to provide a review. We appreciate your time at Genworth. We will be sure to share your feedback.

    7. Helpful (1)

      "Genworth"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Richmond, VA
      Current Employee - Anonymous Employee in Richmond, VA
      Recommends
      Neutral Outlook
      Approves of CEO

      I have been working at Genworth full-time (More than 5 years)

      Pros

      Friendly coworkers, decent benefits and salary, family oriented.

      Cons

      Vacation time and sick time are from the same allotment of "Choice Time Off", too much variance in salaries amongst peers

      Genworth Response

      May 8, 2018 – Brand Specialist

      Thank you for being part of the Genworth family. We appreciate your feedback and will share it.

    8. "Great caring company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Approves of CEO

      I have been working at Genworth full-time (More than 8 years)

      Pros

      This company really does care about their employees and customers. Working here feels like being part of a family, rather than being an employee at a job. Over the years, managers and coworkers have stepped up in amazing ways to help each other: everything from helping with storm clean up to planning surprise celebrations. This is truly a supportive company!

      At sites in Richmond and Lynchburg VA- Genworth offers many benefits such as a gym, health center, full cafeterias, and many break-rooms.

      The company offers an extensive benefit program for full-time employees including: health, vision , dental, life insurance, disability insurance and even an option for pet care! Like most companies, an employee would sign up and pay for these benefits from their paycheck.

      Cons

      You will need patience for promotions and the pay is not as competitive as some of the other large insurance companies.

      Genworth Response

      May 8, 2018 – Brand Specialist

      Thank you so much for your 8+ years with us! We really appreciate the pros you listed. We will be sure to share your feedback.

    9. "ACS"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Associate Claims Specialist in Richmond, VA
      Current Employee - Associate Claims Specialist in Richmond, VA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Genworth full-time (More than 5 years)

      Pros

      Genworth believes in what they do, the community and their employees.

      Cons

      Unrest of the company at this time.

      Advice to Management

      Keep listening to your employees, keep the openness and keep moving forward.

      Genworth Response

      May 8, 2018 – Brand Specialist

      Thank you so much for your 5+ years at Genworth. We appreciate your review and will share your feedback.

    10. "Accounting Representative"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Accounting Representative in Raleigh, NC
      Current Employee - Accounting Representative in Raleigh, NC
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Genworth full-time (More than 3 years)

      Pros

      Genworth's work environment is amazing. Everyone here is like a family and works together very well.

      Cons

      Sick time is taken out of your vacation time. It would be nice if sick time was separate from vacation.

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