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    Genworth Reviews

    Updated December 10, 2018
    540 reviews

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    3.6
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    Genworth Chief Executive Officer Thomas McInerney
    Thomas McInerney
    186 Ratings

    Employee Reviews

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    Pros

    • "Great Atmosphere, Great Work/Life Balance; depending on your manager you are able to work remotely" (in 52 reviews)

    • "Good benefits and working environment" (in 49 reviews)

    Cons

    • "Some members of upper management are more focused on numbers than people" (in 16 reviews)

    • "Senior Leadership (Richmond) has lost its way" (in 11 reviews)

    More Pros and Cons

    1. "Data Analyst"

      StarStarStarStarStar
      Current Employee - Anonymous Employee in Richmond, VA
      Current Employee - Anonymous Employee in Richmond, VA
      Recommends
      Approves of CEO

      I have been working at Genworth full-time (More than a year)

      Pros

      Great people to work with

      Cons

      Poor team environment between management and associates

    2. "Intern"

      StarStarStarStarStar
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      Pros

      Great management, always willing to teach

      Cons

      None off the top of my head

      3. Join the Genworth team
      See Our Latest Jobs

    3. "No longer the company that I started with"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at Genworth full-time

      Pros

      We provide long-term care reimbursement for people typically in the latter years of their lives, which helps reduce the financial burden of our policy holders and their families.

      Cons

      The workload is too much leading to mediocre results and unhappy customers. Furthermore, outsourcing has only served to make the matter worse

      Advice to Management

      You need to reduce the outsourcing of jobs and reduce the volume of work we have. Doing so will reduce leakage and our customers will be more happy with our product.

      Genworth Response

      Nov 6, 2018 – Brand Marketing Specialist

      Thank you for your review, including your advice for Genworth leadership. We actively monitor this page and will make sure to pass along your feedback.

    4. "Great Company!"

      StarStarStarStarStar
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at Genworth full-time

      Pros

      Market leader in the long term care space!

      Cons

      Could be more innovative with policy development

      Genworth Response

      Nov 6, 2018 – Brand Marketing Specialist

      Thank you for taking the time to write a review. We appreciate your time and service at Genworth, and we wish you the best in your next career opportunity.

    5. Helpful (2)

      "Company's future bright but no guarantees for employees"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Raleigh, NC
      Current Employee - Anonymous Employee in Raleigh, NC

      I have been working at Genworth full-time (More than 3 years)

      Pros

      Tremendous values - supports volunteerism in community. Good pay; decent benefits - health, vacation. Most roles have work from home on occasion option.

      Cons

      Seriously lacking female leadership despite lip service about diversity. Growth in roles very minimal unless you're already in management. Long tenured employees are in same lower rung roles they've been in for years.

      Advice to Management

      Listen when employees give feedback in these employee surveys. Take the hint and work on employee satisfaction; stop telling yourselves it's due to company purchase transaction uneasiness and realize it's due to day to day issues. Your employees want to feel valued.

      Genworth Response

      Sep 24, 2018 – Brand Marketing Specialist

      Thank you for your review, including your advice for Genworth leadership. We actively monitor this page and will make sure to pass along your feedback.

    6. "Case Manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Genworth (More than 5 years)

      Pros

      Lots of great team building activities.

      Cons

      Company went down hill with layoffs and Bankrupcy.

      Genworth Response

      Nov 6, 2018 – Brand Marketing Specialist

      Thank you for taking the time to write a review. We appreciate your time and service at Genworth, and we wish you the best in your next career opportunity.

    7. Helpful (1)

      "Individual Contributor"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at Genworth full-time

      Pros

      Fair compensation at most levels, Higher than average benefit package, high caliber people

      Cons

      More about what you say than what you do,
      Male dominated and many leaders and managers have no respect for women
      Very little room for growth and development, particularly for those over the age of 35

      Genworth Response

      Nov 6, 2018 – Brand Marketing Specialist

      Thank you for taking the time to write a review. We appreciate your time and service at Genworth, and we wish you the best in your next career opportunity.

    8. Helpful (1)

      "Nice Company Struggling to Survive"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Risk Analyst
      Former Employee - Risk Analyst
      Doesn't Recommend
      Negative Outlook

      I worked at Genworth full-time (Less than a year)

      Pros

      Nice people. Good work-life balance. Some interesting risk work. Actuaries are paid well. Firm will pay for you to become an actuary.

      Cons

      Company struggling to survive.
      A bit slow-paced.
      Being sold to a Chinese company.
      Talent leaving the company.

      Genworth Response

      Nov 6, 2018 – Brand Marketing Specialist

      Thank you for taking the time to write a review. We appreciate your time and service at Genworth, and we wish you the best in your next career opportunity.

    9. "Assistant"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at Genworth full-time

      Pros

      Great Company to spend time

      Cons

      unorganized and needs to develop a plan

      Genworth Response

      Nov 6, 2018 – Brand Marketing Specialist

      Thank you for your review.

    10. "Associate"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Stamford, CT
      Former Employee - Anonymous Employee in Stamford, CT
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Genworth full-time

      Pros

      You can pretend to work and people won't bother you too much.

      Cons

      Investments is run by a corpulent individual that doesn't seem to realize how quickly the company is sinking.

      No growth opportunities.

      Genworth Response

      Nov 6, 2018 – Brand Marketing Specialist

      Thank you for taking the time to write a review. We appreciate your time and service at Genworth, and we wish you the best in your next career opportunity.