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Genworth Reviews
475 reviews
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Full-timePart-timeApprove of CEO
Thomas McInerney
152 Ratings
Pros
work life balance, competitive compensation (in 41 reviews)
Good benefits and working environment (in 46 reviews)
Cons
Work life balance is preached but when it is needed (in 17 reviews)
Upper management needs restructuring (in 15 reviews)
- Featured Review
Helpful (1)
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"Excellent well run company"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookI have been working at Genworth full-time (More than 5 years)
Pros
Easy to navigate, very engaging Sr Management team
Cons
Limited by product - not a reflection on the company
Genworth 2016-10-12 06:31 PDT ![Genworth Logo]()
"Modeling analyst"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookNo opinion of CEOI have been working at Genworth full-time
Pros
People are nice and willing to help. Steady workflow for most of the teams. Because of the relatively small company size, employees have a bigger chance to interact with and learn from senior leaders.
Cons
Like most insurance companies, technology could be relatively outdated. However, company is willing to change.
Genworth 2017-07-13 20:59 PDT![Genworth Logo]()
"Customer service representative"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNeutral OutlookNo opinion of CEOI have been working at Genworth full-time (Less than a year)
Pros
20 days off for vacation and personal/ sick time
Cons
Low pay, too many metrics goals,
Advice to Management
A better support system for call staff will benefit both customers as well as staff
Genworth 2017-08-13 03:11 PDT![Genworth Logo]()
"Sr Reprensative"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNeutral OutlookApproves of CEOI have been working at Genworth full-time
Pros
Pay is good, co workers are like family
Cons
No growth real growth opportunity certain people.
Favoritism.Genworth 2017-08-06 08:09 PDTHelpful (2)
![Genworth Logo]()
"Lots of change expected over the next year . . ."
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNeutral OutlookNo opinion of CEOI worked at Genworth full-time (More than 10 years)
Pros
-supportive co workers
-volunteer efforts are encouraged
-great benefitsCons
multiple layoffs over the last several years
Genworth 2017-07-26 19:38 PDT![Genworth Logo]()
"Not as good as they used to be"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNeutral OutlookDisapproves of CEOI have been working at Genworth full-time (More than 5 years)
Pros
none any more, they used to take care of their employees.
Cons
no job growth, no performance raises, cut hours and expect people to still give 100%. Make promises that will never happen.
Advice to Management
Get rid of contract employees and hire the full time employees you need and take care of them.
Genworth 2017-07-14 16:38 PDT![Genworth Logo]()
"Benefit Analyst"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsNeutral OutlookApproves of CEOI worked at Genworth full-time
Pros
Overall company works like a team to make a difference to our customers and there is cooperation between team members
Cons
Never Ending claims and not enough people to handle the l;oad
Genworth 2017-06-22 08:42 PDT![Genworth Logo]()
"Great place"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI worked at Genworth full-time (Less than a year)
Pros
Great environment and co workers. Management does not micro manage but are there to help when needed. Great benefits. Great training
Cons
It is a call center and can be stressful at times
Advice to Management
Keep up the good work
Genworth 2017-06-21 07:13 PDT![Genworth Logo]()
"To gain back trust, admit your mistakes"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNegative OutlookDisapproves of CEOI worked at Genworth full-time (More than 5 years)
Pros
At one time they had the best LTC shop in the business
Cons
No culture
No loyalty to their employees
Awful managementAdvice to Management
Who knows what will happen with the China buyout of Genworth, but if you want agents to present your products you must own up to the many mistakes you made from the end of the AARP relationship to the destruction of the Retail Sales team.
Genworth 2017-06-23 10:48 PDT![Genworth Logo]()
"Genworth"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsNeutral OutlookApproves of CEOI have been working at Genworth (More than 5 years)
Pros
Company is rebounding after several hard years. Ocean Wide deal is changing the game
Cons
Nothing worth noting. at this time.
Genworth 2017-05-20 06:21 PDT
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Genworth Response
Apr 10, 2017 – Brand Marketing Specialist
Thank you for sharing your review. We appreciate your dedication and hard work over the past +5 years at Genworth.