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    Genworth Reviews

    Updated September 19, 2017
    480 reviews

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    Full-timePart-time
    3.1
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    Genworth Chief Executive Officer Thomas McInerney
    Thomas McInerney
    153 Ratings

    480 Employee Reviews

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    Pros
    Cons

    • Work life balance is preached but when it is needed (in 17 reviews)

    • Some members of upper management are more focused on numbers than people (in 16 reviews)

    More Pros and Cons
    1. Featured Review

      Helpful (3)

      "Excellent well run company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Vice President Sales
      Current Employee - Vice President Sales
      Recommends
      Positive Outlook

      I have been working at Genworth full-time (More than 5 years)

      Pros

      Easy to navigate, very engaging Sr Management team

      Cons

      Limited by product - not a reflection on the company

      Genworth Response

      Apr 10, 2017 – Brand Marketing Specialist

      Thank you for sharing your review. We appreciate your dedication and hard work over the past +5 years at Genworth.

    2. Helpful (1)

      "Modeling analyst"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at Genworth full-time

      Pros

      People are nice and willing to help. Steady workflow for most of the teams. Because of the relatively small company size, employees have a bigger chance to interact with and learn from senior leaders.

      Cons

      Like most insurance companies, technology could be relatively outdated. However, company is willing to change.

      Genworth Response

      Jul 17, 2017 – Brand Marketing Specialist

      Thank you for the review and for your dedication and hard work to Genworth.

      3. Join the Genworth team
      See Our Latest Jobs

    3. "very tense"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Richmond, VA
      Former Employee - Anonymous Employee in Richmond, VA
      Doesn't Recommend
      Neutral Outlook
      Disapproves of CEO

      I worked at Genworth full-time (More than 10 years)

      Pros

      salaries are above average, people are generally friendly and easy commutability

      Cons

      the environment in very tense, people all worried about their jobs, as ongoing quiet layoffs continue and morale slipping

      Advice to Management

      focus on your people and not your hype

      Genworth Response

      Sep 19, 2017 – Brand Marketing Specialist

      Thank you for taking the time to write a review. We appreciate your time and service at Genworth, and we wish you the best in your next career opportunity

    4. "Team Leader"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      No opinion of CEO

      I have been working at Genworth full-time

      Pros

      The company as a whole is a good place to work. Salary and benefits are good.

      Cons

      Some members of upper management are more focused on numbers than people. They are in it for themselves and not the departments they oversee.

      Genworth Response

      Sep 19, 2017 – Brand Marketing Specialist

      Thank you for taking the time to leave a review. We acknowledge the cons you shared. We’re not perfect, but we’re working every day to make Genworth a great place to work. We hope you’ll stay along... More

    5. "analyst"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Doesn't Recommend
      Negative Outlook

      I worked at Genworth full-time

      Pros

      Products are important to customers who need it most: long term care and mortgage insurance

      Cons

      Management are clueless when it comes to motivation or employee recognition. We spent 2/3 of our days in meetings and then started our own work at the end of the day when the meetings ceased.

      Advice to Management

      Read a book on management and how to motivate and appreciate staff.

      Genworth Response

      Sep 5, 2017 – Brand Marketing Specialist

      Thank you for taking the time to write a review. We appreciate your time and service at Genworth, and we wish you the best in your next career opportunity.

    6. "Sr. Claims Specialist"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at Genworth full-time

      Pros

      I worked with great people who loved what they did for our long term care clients.

      Cons

      Mass Lay Offs over the last couple of years and restructuring. Company has been purchased by another company.

      Advice to Management

      NA

      Genworth Response

      Sep 5, 2017 – Brand Marketing Specialist

      Thank you for taking the time to write a review. We appreciate your time and service at Genworth, and we wish you the best in your next career opportunity.

    7. "Customer service representative"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Customer Service Representative in Lynchburg, VA
      Current Employee - Customer Service Representative in Lynchburg, VA
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I have been working at Genworth full-time (Less than a year)

      Pros

      20 days off for vacation and personal/ sick time

      Cons

      Low pay, too many metrics goals,

      Advice to Management

      A better support system for call staff will benefit both customers as well as staff

      Genworth Response

      Aug 15, 2017 – Brand Marketing Specialist

      Thank you for sharing your review. We acknowledge the cons you listed, and are always looking for ways to make improvements.

    8. "Sr Reprensative"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Doesn't Recommend
      Neutral Outlook
      Approves of CEO

      I have been working at Genworth full-time

      Pros

      Pay is good, co workers are like family

      Cons

      No growth real growth opportunity certain people.
      Favoritism.

      Genworth Response

      Aug 15, 2017 – Brand Marketing Specialist

      Thank you for your service at Genworth. We agree, it's like family. We will share your feedback with leadership.

    9. Helpful (2)

      "Lots of change expected over the next year . . ."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Richmond, VA
      Former Employee - Anonymous Employee in Richmond, VA
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at Genworth full-time (More than 10 years)

      Pros

      -supportive co workers
      -volunteer efforts are encouraged
      -great benefits

      Cons

      multiple layoffs over the last several years

      Genworth Response

      Jul 27, 2017 – Brand Marketing Specialist

      Thank you for your review. We appreciate your 10+ years of service.

    10. "Not as good as they used to be"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Doesn't Recommend
      Neutral Outlook
      Disapproves of CEO

      I have been working at Genworth full-time (More than 5 years)

      Pros

      none any more, they used to take care of their employees.

      Cons

      no job growth, no performance raises, cut hours and expect people to still give 100%. Make promises that will never happen.

      Advice to Management

      Get rid of contract employees and hire the full time employees you need and take care of them.

      Genworth Response

      Jul 17, 2017 – Brand Marketing Specialist

      We acknowledge the cons you shared. We’re not perfect, but we’re working every day to make Genworth a great place to work. We hope you’ll stay along for the ride.

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