Genworth Reviews | Glassdoor

Genworth Reviews

Updated March 15, 2017
51 reviews

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1.0
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Genworth Chief Executive Officer Thomas McInerney
Thomas McInerney
16 Ratings

51 Employee Reviews

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Pros
  • work life balance, competitive compensation (in 41 reviews)

  • Good benefits and working environment (in 46 reviews)

Cons
More Pros and Cons

  1. "Horrible company - Management is terrible"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Richmond, VA
    Former Employee - Anonymous Employee in Richmond, VA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Genworth full-time

    Pros

    Nothing good will come of working here

    Cons

    Management promotes based on who they like & are friends with. Will fire you for no reason.

    Advice to Management

    A complete overhaul is needed of management and HR

    Genworth Response

    Apr 5, 2017 – Brand Marketing Specialist

    Thank you for your review.


  2. "Don't Work Here"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Richmond, VA
    Former Employee - Anonymous Employee in Richmond, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Genworth full-time (More than a year)

    Pros

    Wonderful Benefits
    Offers Childcare and Fitness reimbursement
    Great Doctor on site
    Great 24/7 Gym on campus

    Cons

    Old age co-workers
    Not open to new ideas and changes
    Racial Discrimination
    Salary Discrimination
    Lack of Policies and Procedures
    Lack of growth

    Advice to Management

    Make manager go through training to become a manager. You have "managers" who lack the proper tools.

    Genworth Response

    Apr 5, 2017 – Brand Marketing Specialist

    Thank you for your review.

  3. Helpful (1)

    "Lack of management"

    Star Star Star Star Star
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Supervisor in Lynchburg, VA
    Current Employee - Team Supervisor in Lynchburg, VA
    Recommends
    Disapproves of CEO

    I have been working at Genworth full-time (More than 10 years)

    Pros

    Once was a great company

    Cons

    The lack of follow up from VP's lead to poor management from Directors. When you have consistent poor surveys from employees in regards to leadership, maybe you need to take the time investigate how your leaders are talking to the your associates

    Advice to Management

    Time for change. Good people are leaving because of your customer service directors.

    Genworth Response

    Apr 5, 2017 – Brand Marketing Specialist

    We appreciate your review. We're not perfect, but we're working every day to make Genworth a great place to work.


  4. Helpful (1)

    "Underwriter"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Underwriter in New York, NY
    Former Contractor - Underwriter in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Genworth as a contractor (Less than a year)

    Pros

    No pros of working here. Genworth loves keeping people as contractors for years and doesn't care about well being of employees.

    Cons

    Genworth is not a great place to work. They love to make majority of the employees work from home which creates a bad culture giving employees lots of opportunity to do drugs and alcohol on the job.

    Advice to Management

    Start investing in more office space instead of making people work from home which gives the opportunity to do drugs and alcohol on the job.


  5. Helpful (1)

    "Associate Claims Authorization Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Claims Authorization Specialist in Lynchburg, VA
    Current Employee - Associate Claims Authorization Specialist in Lynchburg, VA

    I have been working at Genworth (Less than a year)

    Pros

    Very customer focused and goes the extra mile for the customer.

    Cons

    Raises are insufficient. Career advancement is insufficient.

    Genworth Response

    Apr 5, 2017 – Brand Marketing Specialist

    Thank you for sharing your review.


  6. Helpful (3)

    "Test Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tester in Lynchburg, VA
    Former Employee - Tester in Lynchburg, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Pay check, benefit package not too bad

    Cons

    No leadership, no financial plan, don't care about their employees, lack of communication, poor business sense, lack of accountability, money hunary executives

    Advice to Management

    Need to clean house and check your current leaders, attitude, skills and knowledge of there job and background. Communication or lack thereof of

    Genworth Response

    Apr 5, 2017 – Brand Marketing Specialist

    Thank you for your review. We appreciate your feedback and will share with leadership. Thank you for your time and service at Genworth.


  7. Helpful (1)

    "In turmoil"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Richmond, VA
    Current Employee - Anonymous Employee in Richmond, VA
    Doesn't Recommend
    Negative Outlook

    I have been working at Genworth full-time (More than a year)

    Pros

    Has onsite cafeteria with decent food. Reasonable work hours. Support volunteerism and the community. They take this very seriously and support it with paid time off for volunteer activities.

    Cons

    Too much debt is causing lack of direction. Treats employees like cogs in a machine. Your value is the cost to replace you. Much turnover.

    Advice to Management

    Pick a course and stay on it. Stop changing directions. Hire managers who have experience in the product line they are managing.

    Genworth Response

    Apr 5, 2017 – Brand Marketing Specialist

    Thank you for your review. We are actively monitoring this site and will share your feedback with our leadership.

  8. "Interesting observation in what happens when you're spun-off from GE"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Finance in Henrico, VA
    Current Employee - Finance in Henrico, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Genworth full-time (More than 3 years)

    Pros

    Work place flexibility..............I have no additional pros; however, 20 words are required to post. This should just about do it.

    Cons

    Senior finance leadership micromanage under veil of process improvement. This results in nepotism so the favored become "paper pushers and box checkers."

    Advice to Management

    Do one final RIF and finally try to move forward

    Genworth Response

    Apr 5, 2017 – Brand Marketing Specialist

    Thank you for providing a review. We are actively monitoring this site and will provide feedback to leadership.


  9. Helpful (1)

    "Headed nowhere"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Richmond, VA
    Current Employee - Anonymous Employee in Richmond, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Genworth full-time

    Pros

    Good benefits package - but being reduced

    Cons

    Upper management has no strategy. Business is driven by horrific LTC performance which only gets worse. Rate actions are too slow and too late.

    Advice to Management

    Try to do all foreseen layoffs at once instead of constant bleeding

    Genworth Response

    Apr 5, 2017 – Brand Marketing Specialist

    Thank you for your review. We are actively monitoring this page and will provide comments to our leadership team.


  10. "IT Solutions Team Leader"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Solutions Leader in Richmond, VA
    Former Employee - IT Solutions Leader in Richmond, VA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Genworth (More than a year)

    Pros

    Good compensation and benefit packages.

    Cons

    Company not healthy. No growth opportunities and constant threat of layoffs.


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