Georgia Aquarium Reviews | Glassdoor

Georgia Aquarium Reviews

Updated May 9, 2017
55 reviews

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Full-time Part-time

3.4
Star Star Star Star Star
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Bernard Marcus
21 Ratings

55 Employee Reviews

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Pros
  • There was a lovely fast-paced work environment (in 6 reviews)

  • Everyone was extremely friendly and helpful (in 3 reviews)

Cons
  • Typical problems with upper management not communicating well with lower management (in 4 reviews)

  • Rigorous hiring process, No room for absences, No cell phones allowed on your person, Very part-time (in 3 reviews)

More Pros and Cons

  1. "GA Aquarium Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Dolphin Trainer in Atlanta, GA
    Former Employee - Dolphin Trainer in Atlanta, GA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Georgia Aquarium (More than 3 years)

    Pros

    Learned values of implementing animal training principles into everyday training sessions. Great team of dedicated animal trainers who put the needs of the animals first.

    Cons

    Slow movement and growth opportunities. Very little time off. Work on holidays, weekends, and poor hours during busy season.


  2. "Guest Services Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Guest Service Team Member - Cashier in Atlanta, GA
    Current Employee - Guest Service Team Member - Cashier in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Georgia Aquarium part-time (More than a year)

    Pros

    The Fish, the conservation, and the co workers

    Cons

    Management does a poor job of accommodating their own staff and it reflects onto the guests and the staff get blamed again

    Advice to Management

    Making changes to things that aren't broken is making the work environment worse, and you need


  3. "Georgia Aquarium-Atlanta"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Guest Service Representative in Atlanta, GA
    Current Employee - Guest Service Representative in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Georgia Aquarium part-time (Less than a year)

    Pros

    Fun Environment, Clear expectations, Fun People

    Cons

    Rigorous hiring process, No room for absences, No cell phones allowed on your person, Very part-time


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  5. "Guest services specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Guest Service Specialist in Atlanta, GA
    Former Employee - Guest Service Specialist in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Georgia Aquarium part-time (More than a year)

    Pros

    The aquarium itself is truly a marvel and mind blowing if you think about all the different types of animals they have in one place. That's about it for pros.

    Cons

    It's very obvious that there is a high turn over rate within the department especially if you take into consideration the low turn over rates in the other department. I will definitely agree with other post about the atmosphere being similar to that of a high school. There is a large amount of inappropriate behavior going on between management and subordinates, which is initiated by management. Also the management is known for retaliation against employees if they decide to go to HR for advisement. AND because all management in all departments are very close, especially the HR and Guest services management, it is likely you will be intimidated by HR on behalf of Guest services.

    Advice to Management

    Just start from scratch. You all need to be replaced.


  6. "Guest Services Accommodation"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Guest Service Team Specialist in Atlanta, GA
    Former Employee - Guest Service Team Specialist in Atlanta, GA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Great job if you like meeting new people, being able to see the animals regularly and standing on your feet for long periods of time.

    Cons

    Management is deaf to concerns though they are constantly trying to say they want to make sure you are happy in the department. There is a huge turnover so you would think there is lots of chance for advancement. However, because there is a high turn over, you get stuck in the same position day in and day out. Standing out in the elements for an entire shift isn't good for your health when it's freezing cold or so hot you can barely breathe. Oh yeah, and you can do Nothing when customers cut line in front of others who have been in line to buy tickets for an hour or more.

    Advice to Management

    rotate your employees. It makes no sense to have one person standing in the really cold entrance hall scanning tickets when you have another person standing by the kiosks in temperature exceeding 90 degrees. Switch them out occasionally. Also, if you have an employee with a mobility issue, make accommodations for that person so you can keep him or her in your employment. How much does it cost to train an employee? With the high turnover rate, that department must be bleeding money.


  7. "Work on the Weekends and Holidays"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Georgia Aquarium (Less than a year)

    Pros

    Fun working environment. The animals are amazing.

    Cons

    Very little room for growth. Pay is menial.


  8. "Cashier"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Atlanta, GA
    Current Employee - Cashier in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Georgia Aquarium (More than a year)

    Pros

    There was a lovely fast-paced work environment.

    Cons

    Just needs to be better communication between employees and management.

    Advice to Management

    Better communication as noted before.


  9. "Unorganized"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Back House in Atlanta, GA
    Former Employee - Back House in Atlanta, GA
    Doesn't Recommend
    No opinion of CEO

    I worked at Georgia Aquarium part-time (More than a year)

    Pros

    Meet a lot of people

    Cons

    All management not team players. LOTS of favoritism. Like being in high school, maybe middle school.

    Advice to Management

    You do not really care for your employees.


  10. "fun work environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Environmental Educator in Atlanta, GA
    Former Employee - Environmental Educator in Atlanta, GA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Georgia Aquarium part-time (More than a year)

    Pros

    Surrounded by science. Really friendly, energetic and dynamic staff. Education Department is really great. Lots of chances to see animals up close and personal.

    Cons

    Extremely busy and can sometimes feel claustrophobic! Typical problems with upper management not communicating well with lower management. Lots of turnover in upper management.


  11. "Greeter and Clerical Assistant"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Specialist and Clerical Assistant in Atlanta, GA
    Current Employee - Team Specialist and Clerical Assistant in Atlanta, GA

    I have been working at Georgia Aquarium (More than 8 years)

    Pros

    high pay rate annual bonuses pay vacations and sick leave great people to hang around and work.

    Cons

    there are No Cons about this job.


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