Gerber Collision & Glass Reviews | Glassdoor

Gerber Collision & Glass Reviews

Updated January 18, 2019
160 reviews

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3.3
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Brock Bulbuck
91 Ratings

Employee Reviews

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Pros
  • "Growing company , great benefits" (in 7 reviews)

  • "Great atmosphere, love the people I work with and it’s a Great company" (in 7 reviews)

Cons
  • "Heavy turnover due to lack of leadership from upper management" (in 19 reviews)

  • "long hours, commission pay only" (in 13 reviews)

More Pros and Cons

  1. "Best MSO to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Estimator in Spokane, WA
    Current Employee - Estimator in Spokane, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Gerber Collision & Glass full-time (More than a year)

    Pros

    Good pay, benefits and best work/life balance of any MSO.

    Cons

    None, they look after their employees, customers, mutual partners.

    Advice to Management

    Continue to keep focus on employee happiness, education, advancement etc.


  2. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in Fayetteville, NC
    Former Employee - General Manager in Fayetteville, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Gerber Collision & Glass full-time (More than a year)

    Pros

    Great company to work for

    Cons

    Had to meet your goals to hit commission

  3. "Yes"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Painter in Apopka, FL
    Current Employee - Lead Painter in Apopka, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Gerber Collision & Glass full-time (More than 3 years)

    Pros

    Great atmosphere, love the people I work with and it’s a Great company. Just made 3 yrs and looking towards many more to come.

    Cons

    My drive. Wish I would live closer to have a shorter drive


  4. "Great Techs horrible General Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Production Manager in Wilmington, OH
    Former Employee - Production Manager in Wilmington, OH
    Doesn't Recommend
    Negative Outlook

    I worked at Gerber Collision & Glass full-time (More than 3 years)

    Pros

    Some of the best guys and girl I have had the opportunity to work with.

    Cons

    General Manager is a habitual liar. Does not listen to employees wants, needs or concerns. He focuses on making himself look good and valued with out regard to the techs.

    Advice to Management

    Take off the blinders and take out the ear plugs. Listen to the people that are telling you the issues and then look into these issues


  5. "Estimator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Estimator in Columbus, OH
    Current Employee - Estimator in Columbus, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Gerber Collision & Glass full-time (More than 3 years)

    Pros

    None to speak of, really.

    Cons

    Nothing good to say. Procedures constantly changing and upper management is always adding more work for their underlings with no raises and no appreciation. We used to be salary, but went 100% commission with absolutely no minimum guarantee -- very easy to go broke fast. No advancement opportunities. High turnover. Lack of organization and support. Constant demands on time and patience. Long hours and expectation to work 6 days a week. AVOID THIS COMPANY.

    Advice to Management

    Become more employee centered. We are not slaves subject to your whims and whose only reason for working is to make upper management look good and give them a fat bottom-line while taking home almost nothing for themselves. Estimators should be SALARIED that way they can focus on quality customer service and quality repairs instead of trying to push everything out the door just to make a paltry paycheck. Lighten the work-load -- the auto industry is stressful enough without being so overwhelmed.


  6. "Better side to be on in the auto damage field"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Auto Damage Appraiser in Dublin, OH
    Former Employee - Auto Damage Appraiser in Dublin, OH
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Gerber Collision & Glass full-time (More than a year)

    Pros

    job security, bonuses and pay are good

    Cons

    the insurance companies run things so ultimately you'll do what they want.

    Advice to Management

    you must be doing something right because you're best around.


  7. "Good Place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at Gerber Collision & Glass full-time

    Pros

    Excellent upper management team and they always give an helping hand if you run into issues.

    Cons

    To my knowledge I did not find any

  8. Helpful (1)

    "Estimator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Estimator in Las Vegas, NV
    Former Employee - Estimator in Las Vegas, NV
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Gerber Collision & Glass full-time (Less than a year)

    Pros

    Medical benefits and local facility.

    Cons

    Highly stressful environment and allows insurance companies to control the shop.

    Advice to Management

    Get feedback from the employees about what they think of the company.


  9. "CSR"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee in Hickory, NC
    Current Employee - Anonymous Employee in Hickory, NC
    Recommends

    I have been working at Gerber Collision & Glass full-time (Less than a year)

    Pros

    Laid Back
    Simple
    Easy
    Friendly co workers

    Cons

    The pay was not that great


  10. Helpful (3)

    "Be wary"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative
    Former Employee - Customer Service Representative
    Doesn't Recommend

    I worked at Gerber Collision & Glass full-time (Less than a year)

    Pros

    Two monitors for the computer at your station

    Cons

    Long hours, emails continually telling us how bad we were doing...Allstate agents who continually came in to give negative feedback. Many rules to follow, new information that was overwhelming to learn, in the midst of very poorly run business.

    Advice to Management

    Employment presented as an "opportunity," but after working there for just a few days, learned that working there was like being sucked into a vacuum. Every day seeing how bad we were doing, via negative emails from upper management, was VERY discouraging. I felt like there was no way we were going to pull ourselves up out of the hole we were in. Besides my own work, my general manager kept giving me his work, insinuating there would be more to come, to get himself out of his own hole...this was very discouraging. I was new myself and was not able to keep up with my own tasks. If there is a huge problem with one of the locations, do not bring in new people to fix. Use the seasoned people to attempt to right the situation.