Gerber Collision & Glass Reviews | Glassdoor

Gerber Collision & Glass Reviews

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Found 163 reviews

3.4
StarStarStarStarStar
Rating TrendsRating Trends
56%
Recommend to a Friend
70%
Approve of CEO
Brock Bulbuck
92 Ratings
Pros
  • "Growing company , great benefits(in 8 reviews)

  • "Great atmosphere, love the people I work with and it’s a Great company(in 7 reviews)

Cons
  • "Heavy turnover due to lack of leadership from upper management(in 19 reviews)

  • "long hours, commission pay only(in 13 reviews)

More Pros and Cons
  1. "GNCS Cares"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Current Employee in Schaumburg, IL
    Recommends
    Positive Outlook

    I have been working at Gerber Collision & Glass full-time for more than 4 years

    Pros

    I am a 3 year employee to this organization .... and I have to say that I am very happy I made the switch from where I was working before .. it is nice to be at a place that listens to you and wants your feedback to ensure we handle our customers and live up to our brand promise : to WOW every customer and be the best! I hope to retire someday from GerberNCS as they are a company that cares. ....

    Cons

    All organizations have thing to work on to improve.. I like the fact that GerberNCS encourages feedback as they are always looking to improve.

    Advice to Management

    Keep striving and executing on the WOW operating way.

  2. "Great Place To Work"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Schaumburg, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Gerber Collision & Glass full-time for more than 4 years

    Pros

    Great training program and the Managers are career path focus and will help you achieve your goals....Incentives and constant celebrations for Birthday and Anniversary!!!

    Cons

    Not enough agents...a lot of calls but overtime available.

  3. "Worst company I have ever worked for"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Carrollton, TX
    Doesn't Recommend
    No opinion of CEO

    I worked at Gerber Collision & Glass full-time for more than a year

    Pros

    Customers were amazing and pay was good.

    Cons

    Mandatory 10 hour work day, hostile work environment, age discrimination, inappropriate behavior of management towards female employees. No training and I mean none.

    Advice to Management

    Corporate needs to follow up on employee complaints and quit covering up for poorly managed body shops.

  4. "Estimator"

    StarStarStarStarStar
      Current Employee - Anonymous Employee 

      I have been working at Gerber Collision & Glass

      Pros

      Nice hours and nice people

      Cons

      Pay decrease once switched to commission

      Advice to Management

      Dropping employees pay will cost you hard workers

    • "Best MSO to work for"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Estimator in Spokane, WA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Gerber Collision & Glass full-time for more than 2 years

      Pros

      Good pay, benefits and best work/life balance of any MSO.

      Cons

      None, they look after their employees, customers, mutual partners.

      Advice to Management

      Continue to keep focus on employee happiness, education, advancement etc.

    • "Good"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - General Manager in Fayetteville, NC
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Gerber Collision & Glass full-time for more than 2 years

      Pros

      Great company to work for

      Cons

      Had to meet your goals to hit commission

    • "Yes"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Lead Painter in Apopka, FL
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Gerber Collision & Glass full-time for more than 4 years

      Pros

      Great atmosphere, love the people I work with and it’s a Great company. Just made 3 yrs and looking towards many more to come.

      Cons

      My drive. Wish I would live closer to have a shorter drive

    • Helpful (1)

      "Estimator"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Estimator in Columbus, OH
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I have been working at Gerber Collision & Glass full-time for more than 4 years

      Pros

      None to speak of, really.

      Cons

      Nothing good to say. Procedures constantly changing and upper management is always adding more work for their underlings with no raises and no appreciation. We used to be salary, but went 100% commission with absolutely no minimum guarantee -- very easy to go broke fast. No advancement opportunities. High turnover. Lack of organization and support. Constant demands on time and patience. Long hours and expectation...

      Show More

      Advice to Management

      Become more employee centered. We are not slaves subject to your whims and whose only reason for working is to make upper management look good and give them a fat bottom-line while taking home almost nothing for themselves. Estimators should be SALARIED that way they can focus on quality customer service and quality repairs instead of trying to push everything out the door just to make a paltry paycheck. Lighten the...

      Show More
    • "Better side to be on in the auto damage field"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Auto Damage Appraiser in Dublin, OH
      Recommends
      Positive Outlook
      Disapproves of CEO

      I worked at Gerber Collision & Glass full-time for more than 2 years

      Pros

      job security, bonuses and pay are good

      Cons

      the insurance companies run things so ultimately you'll do what they want.

      Advice to Management

      you must be doing something right because you're best around.

    • "Good Place to work"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Recommends
      Approves of CEO

      I have been working at Gerber Collision & Glass full-time

      Pros

      Excellent upper management team and they always give an helping hand if you run into issues.

      Cons

      To my knowledge I did not find any

    Found 163 reviews