Gerson Lehrman Group Reviews | Glassdoor

Gerson Lehrman Group Reviews

Updated January 16, 2018
381 reviews

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3.1
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Gerson Lehrman Group President and CEO Alexander Saint-Amand
Alexander Saint-Amand
202 Ratings

381 Employee Reviews

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Pros
  • Great work/life balance and work environment (in 34 reviews)

  • Very collaborative work environment (in 24 reviews)

Cons
  • Work-life balance can be limited (in 27 reviews)

  • Senior management delegate tasks with no visibility about their day to day role (in 16 reviews)

More Pros and Cons

  1. Helpful (5)

    "It is what you make of it."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President, Research in New York, NY
    Former Employee - Vice President, Research in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Gerson Lehrman Group full-time (More than 3 years)

    Pros

    The employee experience at GLG is incredibly dependent on the team. Some teams are highly autonomous & unstructured, others have rigid guidelines around responsibilities and expectations. GLG has a lot of really smart people - a key to being happy at the company is finding places where you can work with these people and stretch outside of your daily responsibilities. It's a company that rewards initiative, and promotes fairly quickly if you have earned it. GLG is also flexible - after you've proven yourself, if you say you want to: move to another office, focus on a different task, join a different client segment, etc. - that's all totally possible.

    Cons

    There's a lack of excitement about working at GLG. The office is nice, the people are smart, but I'm not sure anyone is truly passionate about being there.

    Advice to Management

    Find a way to nurture/reward individual contributors other than promotions. There seems to be a lack of people who truly kick a** at service/sales and stay doing that for more than ~18 mos. The company needs to create a culture that is truly passionate about service - right now people view serving clients begrudgingly, something that's necessary but not exciting.

    Also - GET MORE DIVERSE. For a company that's relatively young and values "perspective" - it's discouraging to see so few faces in senior positions that aren't white and male.

    Also pt. 2 - get rid of the noncompete. It's cowardly and unnecessary contributes to a culture of employees vs. management.


  2. "Solid"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    I have been working at Gerson Lehrman Group full-time

    Pros

    Lots of young, driven people in a cool and modern office space

    Cons

    Upper management and decision-makers don't make decisions that are in the best interests of their subordinates

  3. Helpful (2)

    "Research Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Research Associate in Austin, TX
    Current Employee - Research Associate in Austin, TX
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Gerson Lehrman Group full-time (More than a year)

    Pros

    Culture is a young and innovative office. Ability to move positions high.

    Cons

    The hours are long, and the demand for work is too high for what your getting paid to do.

    Advice to Management

    Strengthen core through building respect. Maybe less open layout, more inclusive and quite.


  4. Helpful (4)

    "Senior Research Analayst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Gerson Lehrman Group full-time

    Pros

    Client experience and industry knowledge

    Cons

    The pay and respect isn't good


  5. Helpful (7)

    "Only work here if a last resort, once you get here look for opportunities elsewhere immediately"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Associate in Austin, TX
    Former Employee - Senior Associate in Austin, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Gerson Lehrman Group full-time (More than a year)

    Pros

    Worked at GLG for nearly 2 years, coffee and office is nice. Austin is a great city. They try to make the mundane, high-stress work and culture better with food and bevs about once a week.

    Cons

    Where should I start?

    1.) The work is not stimulating, you don't learn anything, it's very administrative. The title and the department has "Research" in the name but you are not doing ANY research here. They are trying to move away from the research title now but don't think you'll be using any type of quantitative skills or completing multi-day research projects. If you liked research in school or like to work on things over an extended period of time steer clear.

    2.) The sales culture here is awful and borderline unethical. You will be asked to sell and upsell phone calls and other research anywhere you can. You will call analysts and try to sell them meetings they don't need and they don't know how much they cost. I genuinely don't believe GLG's clients understand the massive amount of money they pay for the services and GLG won't go out of their way to tell them. The company just views clients as deep pockets.

    3.) Management is some of the worst in the country for a company of this size. There are two types of people that work there. The ones who hate working there and are looking for a way out (probably about half the company), and the ones that are strong individual contributors and develop and "I'm better than you attitude" (The other half of the company). You have managers with no experience outside of college that worked their way up by doing meaningless work with a healthy amount of brown nosing. Because of this you won't find any mentors with substance here or anyone with connections to help you in the future.

    4.) Working culture is just as bad as sales culture. Very, very few people actually care about the work they do here. Instead they care about getting ahead and working their way to the next rung in the ladder. This fosters a very poor culture of day-to-day distaste in the work while the ones that are there for the long-haul are only there for the position of "leadership" and power. GLG brands itself as a learning company but none of their employees actually learn, pretty ironic.

    5.) Work life balance is non existent. You receive about 400+ emails a day that you're expected to respond to within about 10 minutes. If you're not at your desk at any point in the day upper management starts to suspect you're slipping and will put you on a leash. People brag about answering emails at 1am and nobody can go to a meeting without checking their phone or laptop every 30 seconds.

    Advice to Management

    - Please be honest with your employees when you hire them.
    - Make efforts to change the churn and burn culture, hire management with real experience.
    - A little integrity in sales practices and incentive for employees to sell other than just reprimanding when you're not selling.
    - Find ways to make the job more interesting to the demographic you've hired - bright young grads.


  6. "Different"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Gerson Lehrman Group part-time

    Pros

    Easy access to a wide array of available projects you can apply to work on

    Cons

    None that I know of


  7. "Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Associate in Austin, TX
    Former Employee - Senior Associate in Austin, TX

    I worked at Gerson Lehrman Group full-time (More than a year)

    Pros

    Great company culture and lots of learning opportunity

    Cons

    Mundane work after you reach a certain level of growth

  8. "Big Company, Lots to Accomplish"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Gerson Lehrman Group full-time

    Pros

    Friendly People and Nice Work Environment

    Cons

    Pivots A Lot, Not a Great Market Outlook


  9. Helpful (1)

    "Senior Research Associate, Life Sciences"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Research Associate in New York, NY
    Current Employee - Senior Research Associate in New York, NY
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Gerson Lehrman Group full-time (More than a year)

    Pros

    Great work/life balance and work environment. Clients are leaders in the Life Science industry and have varying projects on niche topics which keeps the job interesting. However, it can get monotonous.

    Cons

    Low salary - there is no salary increase without title promotion, which only occurs after 1-2 years. Compared to others in similar industry, seems we make a lot less. Also, room for growth and career development is lacking.

    Advice to Management

    Increase base salaries or offer raises incrementally between promotions to reduce high turnaround.


  10. Helpful (5)

    "Good company to work for, particularly if you are proactive and seek opportunities to advance your own career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends

    I have been working at Gerson Lehrman Group full-time (More than 3 years)

    Pros

    Pros include: early management opportunities, opportunities to build client service and other foundational professional skills, exposure to a growing and dynamic company which values input from employees and, importantly, great coworkers – GLG does an excellent job hiring smart, driven people.

    I’ve found overall GLG can be a great place to work if you are proactive and willing to seek out the opportunities that you feel are important to your own career.

    Cons

    The biggest con in my opinion is the increasing focus on metrics, which can lead to a focus on small behaviors rather than the bigger picture (particularly within the Research division).

    Advice to Management

    Continue being transparent about company goals and objectives and explaining how these relate to employees at all levels.


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