GetYourGuide Reviews | Glassdoor

GetYourGuide Reviews

Updated Sep 28, 2019

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Found 151 reviews

3.9
StarStarStarStarStar
Rating TrendsRating Trends
72%
Recommend to a Friend
82%
Approve of CEO
GetYourGuide CEO Johannes Reck
Johannes Reck
117 Ratings
  1. Helpful (1)

    "We really do live our values! You'll be challenged, it will be worth it!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Berlin
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GetYourGuide full-time for more than a year

    Pros

    Fantastic data lead company without compromising creativity or customer centricity! Your colleagues are passionate in their fields. Progression is a transparent process, talk to your manager, read the relevant competency files and take advantage of the knowledge and skills around you.

    Cons

    There can always be improvements but we're working on these things already.

    Advice to Management

    Keep up what you're already doing!

    GetYourGuide2019-07-25

    GetYourGuide Response

    July 31, 2019Talent Co-ordinator

    Hi, Thanks so much for taking the time to write this review. We’re really excited to hear that you find your work engaging and that your colleagues are so passionate. It’s also awesome to see you embrace data-led decisions, as this is something we want to instill across the company. ...

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  2. Helpful (1)

    "great company which is going places!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Berlin
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GetYourGuide full-time for less than a year

    Pros

    The company is booming, great strategy and future with a start-up vibe :)

    Cons

    growing pretty quickly, which is exciting but also interesting to see how things pan out.

    GetYourGuide2019-07-22

    GetYourGuide Response

    August 1, 2019Talent Co-ordinator

    Hello, Thanks for taking a moment to write this review. It’s great to see that you believe in GetYourGuide and our strategy moving forward. We are growing very quickly, which creates new challenges for our team on a daily basis. Although progress can be intimidating, we are ...

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  3. Helpful (1)

    "Valuable learnings and growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Systems Administrator in Berlin
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at GetYourGuide full-time for more than 3 years

    Pros

    A culture where the mindset of learning, adapting to knowledge and self-growth our ingrained in company culture

    Cons

    Like many startups, the pace of improvement and performance can quite demanding. Its a hate it/love it environment.

    GetYourGuide2019-07-12

    GetYourGuide Response

    July 19, 2019Talent Co-ordinator

    Hi, Thanks so much for taking the time to provide your feedback. It’s awesome to hear that you have gained valuable learnings in your time at GetYouGuide. As you correctly noted, ownership of personal development is a core component of our company culture. We do understand ...

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  4. Helpful (3)

    "It will turn back and set its course"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Engineer 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at GetYourGuide full-time for more than 3 years

    Pros

    Excellent people, had great time

    Cons

    Things are now horrible for the most part with a brainwashed repetitive pattern among pool owners. With new set of funding brought new set of hurdles and seems like company is loosing the way much faster !!

    Advice to Management

    Listen to people, don't be evil

    GetYourGuide2019-07-24

    GetYourGuide Response

    July 31, 2019Talent Co-ordinator

    Hello, Thank you for taking the time to write this review. We’re happy to hear that you enjoy your coworkers as much as we do. Our company culture is founded on a diverse collective of excellent people. We regret to hear that your opinion of us has recently changed. We aim ...

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  5. Helpful (2)

    "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Team Lead in Berlin
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at GetYourGuide full-time for less than a year

    Pros

    Very open culture, they try hard to make you feel welcome and a part of the team from day one, involving people in every level decisions where possible and promoting an open, professional culture

    Cons

    Still growing so naturally some start up type changes a long the way, but overall they handle it very well

    GetYourGuide2019-06-23

    GetYourGuide Response

    July 19, 2019Talent Co-ordinator

    Hi, Thank you for taking the time to write your review. We are glad that you like our emphasis on company culture as this makes a huge impact on our goals, decisions, and the overall success of GetYourGuide. We're also happy to hear that you are enjoying your team and believe ...

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  6. Helpful (6)

    "Very Recent Funding unorganised but not a Startup"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Project Manager in Berlin
    Doesn't Recommend

    I worked at GetYourGuide full-time for less than a year

    Pros

    A big round of funding recently Great colleagues

    Cons

    Highly elevated attrition rate among management as well as engineering High funding revealed the very negative side with money Engineers are hired to get the job done and then forced to leave the company Managers assigned with very unpractical goals HR People team are doing anything to block your virtual stock payment, dragging employees to court. A unique but terrible show. company is doing numerous... malpractices for not paying out.

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    GetYourGuide2019-07-03

    GetYourGuide Response

    July 19, 2019Talent Co-ordinator

    Hello, Thank you for taking the time to write this review. We regret to hear that your experience has not lived up to our standards. We are committed to providing the best possible environment for our employees and your input helps us move closer to this goal. We are very ...

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  7. Helpful (3)

    "Very Political Company Going downwards"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at GetYourGuide full-time for more than a year

    Pros

    Team, people and free flu shots

    Cons

    Company doesn't recognize employee contribution, Useless Top Management, Management is least involved in the company development but personal,Company has taken away all bonuses, give bogus quality scores

    GetYourGuide2019-07-24

    GetYourGuide Response

    July 31, 2019Talent Co-ordinator

    Hi, Thanks very much for providing your feedback. We’re happy to hear you enjoy your colleagues. Our people are the main factor in maintaining a supportive and inclusive company culture. We do understand that we would not be where we are today without the hard work of the ...

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  8. Helpful (5)

    "Poor treatment of customer service employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at GetYourGuide full-time for more than a year

    Pros

    Good colleges, parties and benefits. Interesting job in terms of customer service. Flexible work schedule.

    Cons

    Terrible treatment of long term colleagues. Customer service employees scramble to compete to apply for higher paid roles. Micromanagement/ unprofessionality from some team leads. Too rigorous hiring proceedures. Cult like atmosphere

    Advice to Management

    Treat employees with the respect they deserve. Listen to feedback and value opinions

    GetYourGuide2019-06-07

    GetYourGuide Response

    July 19, 2019Talent Co-ordinator

    Hi, Thank you for taking the time to write your review. We are glad that you appreciated the free breakfast, snacks, and “Pizza and Beer” on Fridays. It’s also great to hear that you found your work interesting and engaging. There are plenty of opportunities to own your own ...

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  9. Helpful (1)

    "Amazing people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Berlin
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at GetYourGuide full-time for less than a year

    Pros

    It's like a big family and everyone is willing to help you as soon as you have a problem

    Cons

    Working weekends and evening shifts (11.30 - 8)

    GetYourGuide2019-05-21

    GetYourGuide Response

    June 19, 2019Talent Co-ordinator

    Hi, Thank you for leaving a review, We are glad that GetYourGuide turned out to be a good fit for you. We are happy that you enjoy working alongside your colleagues. Our culture and the people are what make us proud. To address your concern, we understand the challenges ...

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  10. Helpful (2)

    "Nice place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in Berlin
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GetYourGuide full-time for more than 5 years

    Pros

    Work and life balance is good. People are friendly and culture is really diverse here. It is easy to give options. It is very fun to help the company to get to the next level.

    Cons

    There's more meetings than the necessary. Quality of software is getting better (which is great), but there's still some way to go.

    Advice to Management

    Take care to not sacrifice quality over deadlines.

    GetYourGuide2019-04-15

    GetYourGuide Response

    May 9, 2019Talent Co-ordinator

    Hi, Thank you for taking the time to write a review. We’re happy to hear you enjoy working with us and that you have a good work-life balance. We understand that hard work needs to be combined with possibilities to relax and network within the company. Furthermore, as an organization ...

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Found 151 reviews