Gexa Energy Reviews | Glassdoor

Gexa Energy Reviews

Updated March 7, 2017
30 reviews

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2.5
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Brian Landrum
10 Ratings

30 Employee Reviews

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  1. Helpful (1)

    "It started of fantastic but due to a lack of knowledge from the HR department it ended unpredictably early."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Business Analyst in Houston, TX
    Former Employee - Associate Business Analyst in Houston, TX
    Doesn't Recommend
    No opinion of CEO

    Pros

    Great wok environment with laid back employees. The pay is very fair and the supervisors are very understanding when it comes to time off.

    Cons

    Horrible communication between departments, the workload is way too excessive because the corporate office would not allow us to hire to cut costs. Absolutist no trai ing structure all trial by fire or learn from asking co workers. It seemed like the supervisors and bosses never knew what was been done or the type of work you were doing.

    Advice to Management

    Communicate more with your employees. Start or atleast pretend that you care about your employees and their overall well being. Be more involved with everything it would make everyone life easier.


  2. Helpful (1)

    "Intresting"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX
    Doesn't Recommend
    No opinion of CEO

    Pros

    Great place to gain knowlege of the energy industry and then move on. They offer flex time in some departments.

    Cons

    They very rarely hire contractors. Majority of their employees are contractors. Turn over is high. Your training is OTJ nothing is standarized nor documented, yet you are held accountable. Permanent employees are very young and eager to crawl the corporate letter and willing to do everything and anything to get to the top. Local human resources is very weak and unfamiliar on handle employee situations.

    Advice to Management

    Management needs to be more personal and on the floor. They need to back their word and show that their are career paths.


  3. Helpful (2)

    "Horrible place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Tomball, TX
    Current Employee - Customer Service Representative in Tomball, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Gexa Energy full-time (More than 5 years)

    Pros

    Steady paycheck get to knw the way electricity works

    Cons

    Wow sups get some that knw wat there doin like 2 sups the rest of them don't knw ep from gems relies on her team lead to help them and they arent not educated in how thigs work they rely on offline or rep assist qa has to get there stuff together k and her team really dont put ust on hold? Take calls before u say stupidity..and our leader just walks around looking for fixes fo emerald oursystem

    Advice to Management

    Please listen to ur lower people crs....and dont fire people who knw what there doing and teach new class the proper way to do things...u have unqualified people in other positions that should be regular csr


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  5. Helpful (3)

    "Dead-end job in an office building"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Gexa Energy full-time (More than a year)

    Pros

    Not too much to report here. I worked with some really great, hard-working people there. Operations was able to do a lot with so very little in the way of IT and management support. Really opened my eyes to what kind of organization I want to be a part of.

    Cons

    Where to start? Top down culture of fear and intimidation. "You're lucky to have your job" is something I can clearly recall hearing a few times. Management will throw you one of their projects that they slept on right before the deadline and then have you written up for not completing it on time. Management is selected not by their merit, but how long they have been there. Forget about promotions, as the entrenched, inept, management has mastered the art of passing the buck to keep you where you are. Some of the laziest and most grossly negligent people I have ever worked for. Company is always taking huge losses, so forget the bonus or raise.

    Advice to Management

    Clean house. You need to administer anonymous surveys for every employee in every department regarding their immediate supervisor. If an entire department doesn't trust their supervisor, or they find that person to be lazy or inept, write that supervisor up for a change. Also, for the love of God, get a proper IT development staff if you ever want any of the chronic and crippling issues to go away.


  6. "There are much better energy companies to work for in Houston"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Gexa Energy full-time

    Pros

    There are a lot of talented, smart people throughout the company.

    Cons

    There's an expectation that the corporate values only apply to employees.

    Advice to Management

    Rewarding bad management and condoning unethical behavior at the expense of your employees and customers because they are high performers is no way to run a business, even in a deregulated market. With everything happing in our current political landscape, consumers are choosing brands based on what they stand for, not just level of service and pricing plans.


  7. Helpful (1)

    "Worst place in history, extremely political, CEO is a joke (marketing degree only) you are a slave!"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    Pros

    It was a steady paycheck

    Cons

    Politics, if you want a promotion work 80 hrs, throw people under the bus and lie your behind off

    Advice to Management

    FIRE CEO AND ALL EXECUTIVE MANAGEMENT! Great workers do not make good leaders.


  8. Helpful (2)

    "Employees are not essential to success"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX
    Doesn't Recommend

    Pros

    -Work Life balance is okay
    - Very smart people that are go getters

    Cons

    -Senior Management doesn't have a clue as to what issues their employees encounter internally
    -Compensation is far below competitors in the industry
    -Senior Management are not leaders, they are followers who make knee jerk reactions instead of being progressive
    -No room for professional growth within the company
    -There are very smart people in the company who are being used in the wrong capacity and/or who will never be given the opportunity to lead or be properly utilized even.

    Advice to Management

    A basic course in business management would serve Management well. Your employees are not inferior subordinates. There are many talented people who are educated and experienced within the company, find ways to keep and utilize these people.


  9. Helpful (1)

    "i've never been at a compnay where Management has no clue and smart hardworking people are frowned upon for favorites."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Flexible schedule
    Good team and co-workers

    Cons

    Compensation
    Location - Tomball, TX
    No growth opportunities
    No education or training

    Advice to Management

    Start listening and really caring about your employees. Stop talking over peoples heads.


  10. Helpful (3)

    "A job where you show up at 8, leave at 5, and do the same things every day."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Business Analyst in Houston, TX
    Former Employee - Associate Business Analyst in Houston, TX
    No opinion of CEO

    Pros

    -The hours are pretty good, most people don't stay past 5, regardless of whether they have finished their work or not. The few people who do stay past 5 are trying to finish everyone else's work so that they won't be behind in the future.
    -They try to have fun outings every now and then, in almost half a year of working here, we went laser tagging once, but that's about it.
    - It's not that demanding- you just show up, punch your clock, do your processes, and leave.

    Cons

    - Not much to moving up; you pay your dues, and move up according to how long you've been here.
    -Not much time to try out other departments, so if you get hired in one department, you're stuck there.
    -Very similar work every day;
    - Not much opportunity to grow as a person
    - Not much money allocated for personal development; including extra schooling.

    Advice to Management

    Make working at Gexa fun and exciting. I understand it's about maximizing revenue and minimizing costs, but spend some to make this facility somewhere you wouldn't ever want to leave. There's a reason why people joke about how high the attrition rate is.


  11. "Poor Leadership."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    I have been working at Gexa Energy full-time

    Pros

    The co-workers are friendly and helpful.

    Cons

    Mismanagement...leadership is poor and focus is somewhere else.


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