Ghirardelli Chocolate Reviews

Updated Jun 30, 2020

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3.6
60%
Recommend to a Friend
96%
Approve of CEO
Ghirardelli Chocolate CEO  Joel Burrows
Joel Burrows
19 Ratings
Pros
Cons
  • "Not all departments have the same mindset, some may have work/life balance while others may not(in 10 reviews)

  • "Office space is limited but there will be expansion(in 8 reviews)

More Pros and Cons
  1. Featured Review

    "Great challenge in this company!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Production Supervisor in San Leandro, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ghirardelli Chocolate full-time for less than a year

    Pros

    I found great people that help a lot of the new employees. Everyone is very polite and ready to share their knowledge. Everyone wants to make a life a bit better!

    Cons

    I do not see any!

    Ghirardelli Chocolate Response

    April 6, 2020Employee Experience Specialist

    Thank you for taking the time to provide feedback. We appreciate your input and are happy to hear you’re enjoying your experience here. If you have any further feedback to share please email your HR Team contact. Thanks again!

  2. "Great place to work!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Supervisor in Chicago, IL
    Recommends
    Positive Outlook

    I worked at Ghirardelli Chocolate full-time for less than a year

    Pros

    Getting to taste all of the fountain drinks and sundaes. Our employee discount and free daily meal.

    Cons

    Our location was pretty small for the amount of traffic we got.

  3. "Decent job for college students"

    3.0
    Former Employee - Cashier in Anaheim, CA

    I worked at Ghirardelli Chocolate part-time

    Pros

    - Access to Disneyland (for yourself, not others) - Free ice cream on your break - Pretty easy job

    Cons

    - Unnecessary drama at times - No chairs to sit on, so your back can hurt from standing too much

  4. "Great place to work with good pay"

    4.0
    Former Employee - Busser/Dishwasher in San Francisco, CA
    Recommends

    I worked at Ghirardelli Chocolate full-time for more than 3 years

    Pros

    Friendly staff and cool management

    Cons

    Late hours, sometimes job gets overwhelming

  5. Helpful (2)

    "It's okay"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Corporate Employee in San Leandro, CA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Ghirardelli Chocolate full-time for more than a year

    Pros

    Free candy, 50% off at outlet store, 401k 6% company match.

    Cons

    Antiquated software platforms, onboarding for new employees is weak, cliquey atmosphere.

    Continue reading
  6. "The best chocolate company in US"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Trade Marketing Manager in San Leandro, CA
    Recommends
    Approves of CEO

    I have been working at Ghirardelli Chocolate full-time for less than a year

    Pros

    Great company culture and the brand to work for.

    Cons

    Multiple systems for different purposes and lack of educational materials, not all processes are clear.

    Ghirardelli Chocolate Response

    April 9, 2020Employee Experience Specialist

    We truly appreciate your feedback and are pleased to hear you are having a good experience. We are aware that we need more training materials for systems. We are working to add more training topics, including for systems this year leveraging our new Learning Square platform. If you have questions or more specific suggestions please feel free to reach out to your HR contact. We'd love to hear your ideas!

  7. "They don't care"

    1.0
    Current Employee - Chocolateer 
    Doesn't Recommend

    I have been working at Ghirardelli Chocolate part-time

    Pros

    Sundaes and chocolate but thats it

    Cons

    everything else. management does not care.

  8. Helpful (1)

    "Retail"

    3.0
    Current Employee - Retail Associate in Orlando, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Ghirardelli Chocolate part-time for less than a year

    Pros

    You do get in to Disney for free and get guest passes,You get vacation days after a year working part time or full time ,50% off discount plus free vouchers that gives you free sundaes,You can also get anything during your break ,The management are pretty good scheduling they are flexible with that which I do appreciate ,They are trying there best with the resources they can manage with too .Sometimes there might be bonuses if we went over the sales goal .

    Cons

    The pay is 10 per hour which is relatively low in a high cost of living area.keep in mind we are the most profitable location and we very accommodating ,Most places in Disney springs does it around 12 and Disney is raising to 15 ,turn over rate is high which means less experienced people representing the brand which isn’t the best interest for corporate I would say ,It would be great if they followed the Starbucks foot steps

    Continue reading
  9. "Great place to work!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Human Resources Business Partner in San Leandro, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ghirardelli Chocolate

    Pros

    Great team and leadership! Fantastic product!

    Cons

    None. Company is always working on listening and supporting employees.

  10. Helpful (1)

    "It's okay"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Chocolateer in Orlando, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Ghirardelli Chocolate part-time for more than a year

    Pros

    The main pros are being able to go to Disney for free and getting occasional tickets to take your family to Disney as well. We get 50% off of anything that we buy and we occasionally receive coupons for free sundaes to give to our families.

    Cons

    It's very stressful and drama-filled. We only get paid $10 compared to everyone else in the area offereing at least $12 an hour for less work.

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