Ghirardelli Chocolate Reviews | Glassdoor

Ghirardelli Chocolate Reviews

Updated November 20, 2018
157 reviews

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3.7
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Ghirardelli Chocolate CEO Joel Burrows
Joel Burrows
8 Ratings

157 Employee Reviews

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Pros
  • "I have the best work/life balance I've ever had in my career" (in 11 reviews)

  • "The place offered benefits of free ice cream and espresso drinks during breaks" (in 14 reviews)

Cons
  • "Not all departments have the same mindset, some may have work/life balance while others may not" (in 10 reviews)

  • "Office space is limited but there will be expansion" (in 8 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (3)

    "Great Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor in Atlanta, GA
    Current Employee - Supervisor in Atlanta, GA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Ghirardelli Chocolate full-time (More than 3 years)

    Pros

    Teaches you a lot of skill most employers don't

    Cons

    Can be quite demanding but pay is great


  2. "Great culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ghirardelli Chocolate full-time

    Pros

    Good working environment. Positive and upbeat. Good solid leadership that really cares about the team. I feel like leadership has a clear plan to achieve its goals.

    Cons

    A times the company can be a little too cautious.

  3. "Supervisor"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ghirardelli Chocolate full-time

    Pros

    Get to eat chocolate and generally you don't deal with a lot of unpleasant people because everyone loves chocolate!

    Cons

    Upper level management don't listen to the opinions of people who actually work in the store. Instead, they think they know what's right and then blame us when things turn out the way we said it would.

    Advice to Management

    Listen to your people! They are the front line of the company. We deal with the actual customer EVERY DAY.


  4. "ok but can be better"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ghirardelli Chocolate part-time

    Pros

    great co workers, easy job, free employee meal, flexible hours

    Cons

    managers arent on the same page most of the time, little or no communication, favoritism


  5. "Ghirardelli Chocolate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Chocolateer in San Francisco, CA
    Former Employee - Chocolateer in San Francisco, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Ghirardelli Chocolate full-time (More than a year)

    Pros

    The place offered benefits of free ice cream and espresso drinks during breaks.

    Cons

    If you do not like fast-paced working environments then this place is not for you. During the seasons, when tourists come by the store becomes very busy.


  6. "Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Current Employee in Tracy, CA
    Current Employee - Current Employee in Tracy, CA
    Recommends
    Positive Outlook

    I have been working at Ghirardelli Chocolate full-time (More than 10 years)

    Pros

    Had some experience working with companies want to do a lot more for

    Cons

    Wanna to be part of the great work

    Advice to Management

    Want be part of your team please appreciated if I got that chance


  7. Helpful (1)

    "Good does not outweigh the bad"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ghirardelli Chocolate full-time (Less than a year)

    Pros

    Ridiculously easy work
    Benefits after being employed for a year
    Some coworkers were nice and helpful
    Good first job to have

    Cons

    Managers exhibited favoritism thus promoted the worst employees with horrible work ethic
    Toxic environment
    High employee turnover rate
    Managers refuse to accommodate school availability schedule

    Advice to Management

    Stop with the favoritism

  8. "Retail/Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in Chicago, IL
    Former Employee - Sales Associate/Cashier in Chicago, IL
    Doesn't Recommend
    No opinion of CEO

    I worked at Ghirardelli Chocolate part-time (Less than a year)

    Pros

    Friendly coworkers
    Good pay
    Friendly shift managers

    Cons

    Poor Head Management
    Tense working environment

    Advice to Management

    The shift managers were never the problem. But the lead manager of both stores in the area was very disrespectful to the employees and spoke to us as if we were children rather than adults.


  9. "Chocolateer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Ghirardelli Chocolate part-time

    Pros

    CHOCOLATE, pay, co-workers. Atmosphere was positive

    Cons

    Everything else. Didn't care about personal life schedule, not flexible


  10. Helpful (2)

    "Ghirardelli Chocolate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Chocolateer in San Francisco, CA
    Former Employee - Chocolateer in San Francisco, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Ghirardelli Chocolate part-time (Less than a year)

    Pros

    They are patient when you are new but also expect you to step up to help you become a better employee. It's a fun environment and they will help you grow throughout your time in the company.

    Cons

    Sometimes the scheduling is weird and can demand a lot from you. You just have to continue to assert and communicate clearly your capacity.


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