Ghirardelli Chocolate Reviews | Glassdoor

Ghirardelli Chocolate Reviews

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Found 170 reviews

3.7
StarStarStarStarStar
Rating TrendsRating Trends
71%
Recommend to a Friend
90%
Approve of CEO
Ghirardelli Chocolate CEO Joel Burrows
Joel Burrows
13 Ratings
Pros
Cons
  • "Not all departments have the same mindset, some may have work/life balance while others may not(in 10 reviews)

  • "Office space is limited but there will be expansion(in 8 reviews)

More Pros and Cons
  1. "Small company; Big heart"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Leandro, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ghirardelli Chocolate full-time for more than 2 years

    Pros

    People that really care about each other. Small organization so great opportunity to influence, learn, and try things you might not be able to in a larger organization. Chocolate! and more Chocolate!

    Cons

    Slower than other organizations in the Bay Area.

    Ghirardelli Chocolate2019-04-08
  2. "Good for starting job"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Choclateer in Anaheim, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Ghirardelli Chocolate part-time for more than 2 years

    Pros

    -Good job to start at - Free sundaes

    Cons

    - very low morale - people could be friendlier

    Advice to Management

    Help out on the line when we are struggling with orders.

    Ghirardelli Chocolate2019-05-21
  3. Helpful (1)

    "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Maintenance Manager in San Leandro, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ghirardelli Chocolate full-time for more than 20 years

    Pros

    Great People! Well run company.

    Cons

    Seasonal surges in business can be taxing.

    Advice to Management

    Keep doing what you are doing.

    Ghirardelli Chocolate2019-05-05
  4. "Sales supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Supervisor in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Ghirardelli Chocolate full-time for more than 4 years

    Pros

    eat chocolate, build leadership and lead a team. Great company match and good benefits. Get hands on experience to become manager, sales or barista work.

    Cons

    Work A LOT including weekends and holidays. High attrition of workers. Conservative work environment (supposed to resemble a 1950's Ice cream parlor feel). Decline or not receive tips.

    Advice to Management

    Listen to the workers. I left because they expected high sales and didn't respond to the store not being able to produce due to construction.

    Ghirardelli Chocolate2019-02-27
  5. "Better As A Summer Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Busser 
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Ghirardelli Chocolate part-time for more than 2 years

    Pros

    Many hours in the summertime

    Cons

    Less hours during the winter season.

    Ghirardelli Chocolate2019-02-08
  6. "Fun job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Supervisor in Los Angeles, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Ghirardelli Chocolate for more than 2 years

    Pros

    Fun environment, great coworkers, free ice cream

    Cons

    Unconcerned management, will throw you under the bus

    Advice to Management

    Increase opportunities to move up.

    Ghirardelli Chocolate2019-02-01
  7. Helpful (1)

    "Ok for stepping stone, not great otherwise"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Leandro, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Ghirardelli Chocolate full-time for more than 4 years

    Pros

    -Brand recognition looks good on your resume to other CPG companies -Most peers are at least somewhat nice and reasonable -Lots of free leftover food, chocolate, and good coffee machines / tea -Being a smaller company, opportunity for more hands-on involvement -Work life balance is great for most

    Cons

    -Managers of people have zero leadership skills and are not encouraged to support their employees. If you get a stingy manager, good luck getting any outside perks that cost money approved, regardless of your tenure/enthusiasm/ performance. -Pay is not terrible, but certainly not competitive in the Bay Area, and profit sharing bonus has not been fully paid out in years. Do NOT count that percentage as a guaranteed part...

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    Advice to Management

    Encourage managers to support their people and lay out SPECIFIC steps needed to be taken in order to move forward in their careers. The Learning Framework is nothing but lipservice. Turnover has become a serious problem and HR pretends like it's no big deal. Address it head on. People face very similar challenges and frustrations every day. Have HR shift their focus from the fluffy fun stuff to real actions that...

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    Ghirardelli Chocolate2019-01-30
  8. "Chocolateer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Chocolateer 
    Approves of CEO

    I worked at Ghirardelli Chocolate part-time for more than 2 years

    Pros

    50% discount on all products for friends and family

    Cons

    Promoting people with inexperience to leadership roles

    Ghirardelli Chocolate2018-12-09
  9. "good"

    StarStarStarStarStar
      Current Employee - Anonymous Employee 

      I have been working at Ghirardelli Chocolate part-time

      Pros

      good costumers and co-workers. Fun work.

      Cons

      none in particular. better pay.

      Ghirardelli Chocolate2018-12-03
    • "Good People"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 

      I worked at Ghirardelli Chocolate

      Pros

      Great people to work with

      Cons

      Policies need work, and and departments don't work well together

      Ghirardelli Chocolate2018-11-28
    Found 170 reviews