Ghirardelli Chocolate Reviews | Glassdoor

Ghirardelli Chocolate Reviews

Updated June 30, 2017
41 reviews

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5.0
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Ghirardelli Chocolate President & CEO Martin Thompson
Martin Thompson
33 Ratings

41 Employee Reviews

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Pros
  • I have the best work/life balance I've ever had in my career (in 11 reviews)

  • Fun fast paced environment and everyone is happy because we sell chocolate and ice cream (in 11 reviews)

Cons
  • The work life balance can sometimes be a bit skewed towards work (in 9 reviews)

  • Office space is too tight right now - not enough meeting rooms or casual spaces for doing work together (in 7 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (1)

    "Great company, great brand, great employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Leandro, CA
    Current Employee - Anonymous Employee in San Leandro, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ghirardelli Chocolate full-time

    Pros

    The company is filled with passionate, talented people who take pride in their work. Everyone I have encountered with has great work experience and is well-qualified for their job. I have the best work/life balance I've ever had in my career.

    Cons

    While the company is headquartered in the Bay Area, the culture and benefits are not at all in line with a state of the art tech company that you typically find in the Bay Area. Personally, I don't find this to be discouraging, but I think it can catch new employees of guard at first.

    Advice to Management

    At times the day-to-day operations can feel a bit too formal. We are essentially selling happiness to consumers worldwide. Let's not take ourselves too serious and celebrate the fun that comes with manufacturing and selling great tasting chocolate!

    Ghirardelli Chocolate Response

    Mar 15, 2017 – Recruiting

    Thanks so much for your feedback and note! We value every ounce of input!


  2. Helpful (1)

    "Sweet place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Controls Engineer in San Leandro, CA
    Current Employee - Controls Engineer in San Leandro, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ghirardelli Chocolate full-time (Less than a year)

    Pros

    Great company atmosphere, all people strive to make a great product, very high on teamwork, the people are awesome from the top to the bottom

    Cons

    I'm making high end chocolate, what's there to be negative about!

    Advice to Management

    Keep up the great work!

  3. "IT Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ghirardelli Chocolate full-time

    Pros

    Everyone here treats you as family and welcomes you every day from day one. No one passes without saying hello or good morning/afternoon. Most important everyone is willing to help you when in need if available at the time.

    Cons

    Space issues, smaller cafeteria is an issue

    Advice to Management

    Continue the transparency path even as we grow


  4. "Excellent Company, Great Chocolate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Corporate Recruiter in San Leandro, CA
    Current Contractor - Corporate Recruiter in San Leandro, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ghirardelli Chocolate as a contractor

    Pros

    Excellent people who are passionate about the company and care about quality. The company and it's people work with a high level of integrity. Ghirardelli has an excellent reputation and name recognition. There is also transparency within the organization. Leadership listens and people really do matter. It's an open work environment where collaboration is encouraged, but individuals are expected and trusted to do their jobs. Excellent benefits.

    Cons

    The corporate office is crowded, and it's very busy. Fortunately, people are friendly and there is a sense of cooperation. The company seems to be experiencing a bit of turnover recently, but it may just be a normal adjustment period.

    Advice to Management

    Continue to listen to the employees and make positive adjustments to attract the newer workforce. Continue to look for opportunities to develop people.


  5. "Maintenance Inventory coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Maintenance Coordinator in San Leandro, CA
    Current Employee - Maintenance Coordinator in San Leandro, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ghirardelli Chocolate full-time (Less than a year)

    Pros

    Ghirardelli really cares about their employees, it is a very well known company, cares about the community, and the people are great to work with

    Cons

    it would be great to have more space.

    Advice to Management

    try to let your employees know they are valued


  6. "IT Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Director in San Leandro, CA
    Current Employee - IT Director in San Leandro, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ghirardelli Chocolate full-time (More than a year)

    Pros

    Great leadership, great team and culture. Companies vision, strategies and goals are well articulated for the team to execute.

    Cons

    Lindt group process are not integrated.

    Advice to Management

    Invest in technology to improve business process


  7. "Sales Merchandising Intern"

    StarStarStarStarStar
    • Culture & Values
    • Senior Management
    Former Employee - Intern I
    Former Employee - Intern I
    Recommends
    Approves of CEO

    I worked at Ghirardelli Chocolate (Less than a year)

    Pros

    Great people and culture. Everybody is really helpful and management is really great. They really care about their employees and make sure that they get proper training .

    Cons

    not many cons, I probably wasn't there long enough.

  8. "Fun place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ghirardelli Chocolate part-time

    Pros

    Great culture and great benefits

    Cons

    Scooping ice cream nonstop can be bad for the wrist.


  9. "Ghirardelli - a great company producing quality product"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at Ghirardelli Chocolate full-time (More than a year)

    Pros

    I consider myself fortunate to have become a member of a company that has a strong brand and history, while promoting growth and innovation. The company speaks daily to their core values, which enhances the desire to implement them not only at work, but in life in general. As a company, they care as much about their coworkers as their guests. And, there's ice cream and chocolate!

    Cons

    Just saying "no" to ice cream and chocolate.

    Ghirardelli Chocolate Response

    Mar 15, 2017 – Recruiting

    We're so glad you feel this way and will continue to keep it up!


  10. "Great company and culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager
    Current Employee - Project Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ghirardelli Chocolate full-time (Less than a year)

    Pros

    Recently hired on in management position. This company has shown me that family values and the mantra that people matter are not just a slogan, but the real deal here. After working for a number of previous employers that had very poor training programs, I was blown away with how much this company invests in onboarding an training new hires. I was introduced to chocolate camp and went to chocolate school where you learn what the company is all about and why it is the premier brand of chocolate on the market. The people at corporate have been supportive, pleasant and respectful to me.
    Other organizations could learn a lot with how this company treats it's people. Benefits are outstanding and pay is competitive. It was reported that a 2016 independent survey validates that employees feel far and above that it's a great place to work as ranked in comparison with other organizations of this size. This ranked everything from job satisfaction, pay and overall working conditions.

    Cons

    I cannot think of any cons since I am very new here and the experience has been great.

    Advice to Management

    Doing a great job! I love this company.

    Ghirardelli Chocolate Response

    Mar 15, 2017 – Recruiting

    So happy to hear you enjoyed your on-boarding and new hire orientation! We strive to focus in this area!


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