Ghirardelli Chocolate Reviews | Glassdoor

Ghirardelli Chocolate Reviews

Updated October 3, 2017
127 reviews

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3.8
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Ghirardelli Chocolate President & CEO Martin Thompson
Martin Thompson
76 Ratings

127 Employee Reviews

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Pros
  • I have the best work/life balance I've ever had in my career (in 11 reviews)

  • Fun fast paced environment and everyone is happy because we sell chocolate and ice cream (in 11 reviews)

Cons
  • The work life balance can sometimes be a bit skewed towards work (in 9 reviews)

  • Office space is too tight right now - not enough meeting rooms or casual spaces for doing work together (in 7 reviews)

More Pros and Cons

  1. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in San Francisco, CA
    Current Employee - Sales Representative in San Francisco, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Ghirardelli Chocolate full-time (More than 10 years)

    Pros

    Fun company, great product, flexible hours

    Cons

    Too much work and unrealistic expectations for goals


  2. "Pleasant experience but hours can shift"

    StarStarStarStarStar
    Former Employee - Chocolatier in Anaheim, CA
    Former Employee - Chocolatier in Anaheim, CA
    Recommends
    No opinion of CEO

    I worked at Ghirardelli Chocolate part-time (Less than a year)

    Pros

    -CHOCOLATE
    - Work environment isn't too stressful
    -Good opportunity to build experience if you have very little

    Cons

    -Some weeks you might not get hours or be scheduled on-call days

  3. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Greeter in San Francisco, CA
    Former Employee - Greeter in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ghirardelli Chocolate part-time (Less than a year)

    Pros

    - Good management
    - possibilities to grow
    - good stuff

    Cons

    Not found a lot of cons

    Advice to Management

    Not found


  4. "Company culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Corporate Employee in San Leandro, CA
    Current Employee - Corporate Employee in San Leandro, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ghirardelli Chocolate full-time (More than 10 years)

    Pros

    The people we work with are phenomenal. The company is really flexible on the hours you work as long as you get your work completed.. The parent company Lindt backs us when we want to do something - good support there. We have summer hours, and casual dress during summer months - it is a pleasurable place to work!

    Cons

    Sometimes the work is not balanced within departments. We could definitely use more office space, and conference rooms! :)

    Advice to Management

    Take care of your team!


  5. "Pretty good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management in San Francisco, CA
    Current Employee - Management in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ghirardelli Chocolate full-time (More than a year)

    Pros

    Good atmosphere and culture. Benefits are ok.

    Cons

    Pay is lacking and parking / transit can be tough

    Advice to Management

    Put your money where your mouth is


  6. "IT Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ghirardelli Chocolate full-time

    Pros

    Everyone here treats you as family and welcomes you every day from day one. No one passes without saying hello or good morning/afternoon. Most important everyone is willing to help you when in need if available at the time.

    Cons

    Space issues, smaller cafeteria is an issue

    Advice to Management

    Continue the transparency path even as we grow


  7. "Good Job"

    StarStarStarStarStar
    Current Employee - Shift Leader in Chicago, IL
    Current Employee - Shift Leader in Chicago, IL

    I have been working at Ghirardelli Chocolate full-time

    Pros

    Very strict due to the brands reputation, also very demanding of time,

    Cons

    pays well , has great benefits

  8. Helpful (1)

    "Sweet place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Controls Engineer in San Leandro, CA
    Current Employee - Controls Engineer in San Leandro, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ghirardelli Chocolate full-time (Less than a year)

    Pros

    Great company atmosphere, all people strive to make a great product, very high on teamwork, the people are awesome from the top to the bottom

    Cons

    I'm making high end chocolate, what's there to be negative about!

    Advice to Management

    Keep up the great work!


  9. "Great Employees, Great Brand but Leadership Team Needs Training"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ghirardelli Chocolate full-time

    Pros

    Work/life balance is really good. Employees are treated well; the culture is very positive. The brand is amazing! The on-boarding process was top notch. The company wants to see employees succeed and there is a good recognition program.

    Cons

    Being so small, the company is extremely hierarchical. The leadership team needs training on how to manage and grow employees. There is absolutely no focus on personal development or career pathing. Remote employees can feel disconnected at times.

    Advice to Management

    Empower employees and trust that they will do a good job...this will free up time for the leadership team to work on growing and retaining their employees.


  10. "Ghirardelli Chocolates Company Overall Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Chocolate Technologist in San Leandro, CA
    Current Employee - Chocolate Technologist in San Leandro, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ghirardelli Chocolate full-time (Less than a year)

    Pros

    Ghirardelli is a great company to work for. The culture is very positive, and there is great emphasis on teamwork and collaboration. The benefits are pretty nice they assist with health care, dental, vision, 401K match, additional amenities include $20 in lunch, work out sessions, work from home options, etc. Onboarding was very comprehensive and well put together.

    Cons

    There is a great deal of pressure to deliver on the goals set forth by the company. This can lead to projects with very short timelines that can lead to strain across the cross functional teams. The work life balance can sometimes be a bit skewed towards work. The company overall has very high expectations.

    Advice to Management

    More realistic project timelines and expectations for executing them.


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