Ghirardelli Chocolate "ice cream" Reviews | Glassdoor

Ghirardelli Chocolate Employee Reviews about "ice cream"

Updated 27 Feb 2019

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3.5
61%
Recommend to a Friend
94%
Approve of CEO
Ghirardelli Chocolate CEO Joel Burrows
Joel Burrows
16 Ratings
Pros
Cons
  • "Not all departments have the same mindset, some may have work/life balance while others may not(in 10 reviews)

  • "Office space is limited but there will be expansion(in 8 reviews)

More Pros and Cons

Reviews about "ice cream"

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  1. Helpful (1)

    "Fun place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at Ghirardelli Chocolate part-time

    Pros

    Great culture and great benefits

    Cons

    Scooping ice cream nonstop can be bad for the wrist.

    Ghirardelli Chocolate2017-05-19
  2. "Sales supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Supervisor in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Ghirardelli Chocolate full-time for more than 3 years

    Pros

    eat chocolate, build leadership and lead a team. Great company match and good benefits. Get hands on experience to become manager, sales or barista work.

    Cons

    Work A LOT including weekends and holidays. High attrition of workers. Conservative work environment (supposed to resemble a 1950's Ice cream parlor feel). Decline or not receive tips.

    Advice to Management

    Listen to the workers. I left because they expected high sales and didn't respond to the store not being able to produce due to construction.

    Ghirardelli Chocolate2019-02-27
  3. "Fun job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Supervisor in Los Angeles, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Ghirardelli Chocolate for more than a year

    Pros

    Fun environment, great coworkers, free ice cream

    Cons

    Unconcerned management, will throw you under the bus

    Advice to Management

    Increase opportunities to move up.

    Ghirardelli Chocolate2019-02-01
  4. "Retail /Restaurant hourly worker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Hollywood, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Ghirardelli Chocolate full-time for more than a year

    Pros

    Free ice cream and chocolate Your experience as an hourly worker completely depends on your location. If you have a good manager, then it's a good workplace. If not...

    Cons

    Corporate does not care about you at all if you're a normal chocolateer. There's a lot of rules about dress code/appearance. They used to pay more than minimum wage for starting employees, but don't do that anymore. Health insurance for hourly employees is bare minimum.

    Advice to Management

    There is too much competition in the job market for similar paying jobs. Clean up your IT on the retail facing sign. It's too complicated and fragmented. For corporate, be present in your stores.

    Ghirardelli Chocolate2018-11-26
  5. Helpful (1)

    "Ghirardelli Chocolate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Chocolateer in San Francisco, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Ghirardelli Chocolate full-time for more than a year

    Pros

    The place offered benefits of free ice cream and espresso drinks during breaks.

    Cons

    If you do not like fast-paced working environments then this place is not for you. During the seasons, when tourists come by the store becomes very busy.

    Ghirardelli Chocolate2018-08-23
  6. Helpful (1)

    "Poor Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Fountain Worker in Monterey, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Ghirardelli Chocolate full-time for less than a year

    Pros

    Free chocolate, 50% off everything including ice cream. One free ice cream a shift.

    Cons

    No communication, management hardly there, supervisors not getting along, lots of drama

    Advice to Management

    Communicate and kill the drama at the door.

    Ghirardelli Chocolate2018-04-07
  7. "Fountain"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 

    I have been working at Ghirardelli Chocolate part-time

    Pros

    Free Ice Cream, discounts on chocolate. Fun place to work

    Cons

    It gets really busy at times.

    Ghirardelli Chocolate2018-03-08
  8. Helpful (1)

    "Ghirardelli - a great company producing quality product"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Approves of CEO

    I have been working at Ghirardelli Chocolate full-time for more than a year

    Pros

    I consider myself fortunate to have become a member of a company that has a strong brand and history, while promoting growth and innovation. The company speaks daily to their core values, which enhances the desire to implement them not only at work, but in life in general. As a company, they care as much about their coworkers as their guests. And, there's ice cream and chocolate!

    Cons

    Just saying "no" to ice cream and chocolate.

    Ghirardelli Chocolate2017-03-08
  9. "The sweetest experience I have ever had!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Supervisor in San Francisco, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Ghirardelli Chocolate full-time for more than a year

    Pros

    FREE ICE CREAM. Also discounts on all things chocolate. It keeps me moving and always problem solving. The people I work with always have a hard working etiquette.

    Cons

    It is busy as busy can be but it's an experience to have. Sometimes it can wear you down but at the end of the day seeing the happy family vacation go as planned due to our great staff makes it worth while.

    Advice to Management

    Management only needs to keep doing what they are doing and try to strive for more.

    Ghirardelli Chocolate2016-08-17
  10. Helpful (2)

    "There are better companies to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Ghirardelli Chocolate part-time

    Pros

    Free chocolate and ice cream

    Cons

    The reason this company often hires people on the spot is because the turnover rate is obnoxiously high! This is not a bad place to work for perhaps a college semester, but you will be miserable if you think a job here will potentially lead to a career or anything more. Management changes every year or so and often hires seasonal workers from other countries so that they can underpay them. Additionally, HR is a... joke so don't even bother bringing up any issues.

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    Advice to Management

    Restructure your entire management system, assuming the company isn't beyond repair at this point.

    Ghirardelli Chocolate2016-04-04
Found 19 reviews