Giant Eagle Reviews | Glassdoor

Giant Eagle Reviews

Updated September 6, 2017
189 reviews

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2.0
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Giant Eagle CEO Laura Karet
Laura Karet
73 Ratings

189 Employee Reviews

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Pros
Cons
  • Benefits only if you have a full-time position (in 76 reviews)

  • Upper management could cause stress (in 50 reviews)

More Pros and Cons

  1. "Run to the hillssssssss, run for your lifeeeeeee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Giant Eagle full-time (More than 5 years)

    Pros

    Good pay if you're salary, corporate or a TL, promotes from within,

    Cons

    Very low team morale, constantly changing procedures, nothings under control, entry level wage is NOT competitive, understaffed and overworked, if you speak up you will be silenced

    Advice to Management

    Go away, please. Your greed and lack of empathy to the individuals who actually run the store (regular TM's that make that competitive, contractually obligated $8.55/hr or lower if non-master contract store in NEO) is toxic and degrading this company to dirt


  2. "Decentish"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Giant Eagle part-time

    Pros

    Flexability with Scheduling, paid breaks, small employee discount, can take whole seasons off and still have a job when you come back, always changing pace and never the same, weekly pay

    Cons

    Hour cutting, punishment via fewer hours the following week if you manage to get overtime, low starting pay, raises are not given on the schedule you are told when hired, a lot of stress, managers have little faith in employees, managers always side with customers, which makes other employees look like idiots, customer is always right and i mean always, i have been told to give away hundreds of dollars worth of products, union dues are high ie a whole hours worth of pay

    Advice to Management

    Stand behind employees, dont be bullied by cooperate, and don't punish people for working.

  3. "ASSOCIATE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Westlake, OH
    Former Employee - Anonymous Employee in Westlake, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Giant Eagle part-time (More than 3 years)

    Pros

    Willing to work with you when you need time off

    Cons

    No hours, poor management EMPLOYEE communication

    Advice to Management

    PROMOTE BETTER MANAGER EMPLOYEE RELATIONSHIPS


  4. "Giant eagle"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Giant Eagle part-time

    Pros

    Union benefits and they actually try to help.

    Cons

    Everyone in upper management treats you like they are better than you


  5. "My time at giant eagle"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bagger in Middlefield, OH
    Former Employee - Bagger in Middlefield, OH
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Giant Eagle part-time (Less than a year)

    Pros

    People were nice great people to work with great food and good service

    Cons

    Low pay not a full time career not great communication very demanding fast past


  6. "Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Giant Eagle part-time

    Pros

    I do not have a lot of pros but for one you do not have to work for your raise, such as you get your raise after certain months you've been working them. It is also not manual labor.

    Cons

    do not let you have water at your register, ridiculous when you are on register for 3 hours. Some workers that are coordinators and some managers just stand there and talk and do not help when lines are long.

    Advice to Management

    Help your employees more. Be more understandable and flexible when making schedules, do not get upset it someone cannot work. Hire more employees especially in the front end.


  7. "THEY EXPECT SO MUCH FOR SO LITTLE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Pittsburgh, PA
    Current Employee - Anonymous Employee in Pittsburgh, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Giant Eagle part-time (More than 8 years)

    Pros

    A 10% discount on Giant Eagle products
    Decent benefits

    Cons

    The company is now run by the children of the founders, who most likely have never worked a day in a store. Massive hourly cuts have hit hard & have hurt many. A LOT of retirements were pushed/taken early, there was also a voluntary lay-off for the entire summer. There are barely any employees working during the day. What few are there, are expected by management to work 2 or 3 departments . WHY? Because Giant Eagle does not want to pay everyone. Almost everyone in the store works 2 jobs. Only the brown-nosers get bonuses.They are cutting corners everywhere and do not care how crappy the store looks. They also do not care about their customers nor their opinions. They don't listen to any complaints... All they care about is how much money they get to keep for themselves. They always give the poormouth stories, but the company averages 5 BILLION a year. They care only for $$$$$$$$.... It's very strange how they do not care how many sales they are losing to the competitors

    Advice to Management

    Management needs to learn some compassion and get to know their staff. They forget that we are HUMAN Beings and have lives & family outside of work. Management is very unfriendly to most staff, but they pick & choose who they talk to. . Customers have noticed how managers are never around when needed. Much talk about being bought out by a competitor because the store conditions are so poor.

  8. "family drama"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front End Cashier in West Newton, PA
    Current Employee - Front End Cashier in West Newton, PA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Giant Eagle part-time (More than a year)

    Pros

    Good coworkers, friendly and regular customers

    Cons

    Terrible upper management, favoritism, lack of flexibility, wages

    Advice to Management

    Stop involving family in everything and playing favorites and actually treat employees with respect and you'd keep people longer


  9. "CDL Driver. Truck drivers make under $20 an hour, $16.49 to start. Store Leader salary is $82,500"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Giant Eagle full-time

    Pros

    Pro's if you're a Store Leader, heaviest thing you lift is a clip board. Day ends right on schedule. Customer service is only applied when subordinates can't handle a situation. Only vague, intangible skills required for this job.

    Cons

    Con's if you're a truck driver, heavy lifting and progressive bodily trauma go with the job. Work in all weather conditions, including snow storms. Poor treatment from warehouse staff and store staff. Shift ends when it ends. Don't make plans after work. Skills required, obtaining of CDL which requires months of work and government regulated health standards, good driving record while driving 10 times the miles of everyone else, working with gradual degradation of hips, spine, wrists and fingers, knowledge of federal commercial vehicle regulations and adherence to rules under penalties possibly including prison time for errors.

    Advice to Management

    If you can charge .02 cents a pound more for bananas to pay managers so well, maybe add .02 cents a pound on apples to pay drivers a little more.


  10. "Deli clerk for 14 years"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Deli Clerk in Wilkinsburg, PA
    Former Employee - Deli Clerk in Wilkinsburg, PA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Giant Eagle full-time (More than 10 years)

    Pros

    Weekly pay and great benefits

    Cons

    Lack of support and understanding from management

    Advice to Management

    Listen to your employees. Take the ideas and opinions of your workers into consideration before you make a final decision on the changes that will be made, that will ultimately affect them.


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