Giant Eagle Reviews | Glassdoor

Giant Eagle Reviews

Updated June 21, 2017
1,073 reviews

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Full-time Part-time

1,073 Employee Reviews

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Pros
  • Flexible hours work life balance (in 26 reviews)

  • The most flexible schedule you will ever be offered in a company (in 53 reviews)

Cons
More Pros and Cons

  1. Helpful (1)

    "Starts at the top"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Management in Akron, OH
    Former Employee - Store Management in Akron, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Giant Eagle full-time (More than 3 years)

    Pros

    Very few but the employees that work there would be the main thing that stands out. Most are very hard working and have wonderful personalities. They need better pay and more rewards for what they do.

    Cons

    Lets see: Horrendous communication, no advancement opportunities, micromanagement at its finest, and terrible pay. I was the 3rd highest paid manager in the store and made just enough to live paycheck to paycheck. Oh, and bonuses are a JOKE

    Advice to Management

    Treat your employees better and fairly. Many of them are great people and should be treated that way. Your business is FAILING due to the lack of respect for store employees and your greed. Get back to the basics, that's about the only way your business has any possibility of growing in the future.


  2. "Getgo - Strictly For Kids"

    Star Star Star Star Star
    Former Employee - Stock Clerk in Pittsburgh, PA
    Former Employee - Stock Clerk in Pittsburgh, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Giant Eagle part-time (Less than a year)

    Pros

    ok benefits. Not many of pros to write about

    Cons

    Very childish atmosphere. Very little training. Management won't enforce any company policies

    Advice to Management

    Take a good look at what is going on in your stores

  3. Helpful (2)

    "Once was rising and now is falling!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Leader in Springfield, OH
    Former Employee - Store Leader in Springfield, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Giant Eagle full-time (More than 8 years)

    Pros

    Grocery business is steady and always needed. As a part time employee they are willing to work with your schedule. Pay for salary team member is average.

    Cons

    As a salary leader they will work you to death. They cut hours and give all employees an unrealistic level of responsibility. They want to hire robots, like minded individuals and not free thinkers (just do what I say). Corporate seems to know customer base better than store leaders and other team members at store level. Product freshness and customer service was a key role in competing in a fierce market... Now they get prepacked meat just like Walmart and they still try to charge premium price for a low quality product. Constant long grocery lines on weekends because customer service is at an all time low... The produce, pharmacy and liquor department (excluding fuel perks) are all they have left.. Imagine dedicating your life to a company and one day they decide to let you go because you now make to much money... There own greed got them to the penny pinching state and it will ultimately be what causes them to sell many stores. Note to business owners.. if you own any type of business really. Don't build stores on top of each other or less than 10 miles away in any direction... If you do you will often move profit from store A into store B from an already existing customer and when you do this with hundreds or thousands of existing customers your new store does not make that much more if you subtract the preexisting customers monies but you double labor costs, costs of goods, rental and utilities​ cost, you double shrink expenses, and healthcare costs and only half of monies coming in is new monies.... It leads to big problems and we all know to be successful you have to bring in more money than you pay out. Greed gets everyone at some point. I'm glad I got out before this all came to a head.

    Advice to Management

    Things started going down hill when David left... how long will you let your new CEO run your business into the ground... Make a change.


  4. Helpful (1)

    "Good pay but horrible employees."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Pittsburgh, PA
    Former Employee - Anonymous Employee in Pittsburgh, PA

    I worked at Giant Eagle part-time

    Pros

    Good pay, had some pretty nice managers.

    Cons

    The employees pretty much thrive off drama. They all talk about each other and management doesn't really deal with it.


  5. "Deli Clerk"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Deli Clerk in Shaker Heights, Cuyahoga, OH
    Current Employee - Deli Clerk in Shaker Heights, Cuyahoga, OH

    I have been working at Giant Eagle part-time (More than 3 years)

    Pros

    Enjoyed the people I worked with, including my immediate supervisor. Was able to meet a lot of new people.

    Cons

    Upper management could cause stress. Busy days and some customers could cause stress. Had to be able to adapt quickly.


  6. "Enjoyed working here"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Frederick, MD
    Former Employee - Cashier in Frederick, MD
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Giant Eagle part-time (More than 3 years)

    Pros

    Scheduling flexibility, team environment, values

    Cons

    Lack of proper training for difficult customer service experiences

    Advice to Management

    Better ongoing training for customer service improvement


  7. "Event Plannibg"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Event Planning in Pittsburgh, PA
    Current Employee - Event Planning in Pittsburgh, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Giant Eagle full-time (More than 3 years)

    Pros

    The customers are worth all the effort

    Cons

    The leadership is lacking in the dept.

    Advice to Management

    Get on board and listen to your employees. They have good ideas and they are experienced

  8. "Deli Clerk / Sales to go"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Deli Clerk/Sales to Go in Rocky River, OH
    Current Employee - Deli Clerk/Sales to Go in Rocky River, OH
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Giant Eagle part-time (More than 10 years)

    Pros

    Excellent work conditions all season long..

    Cons

    Sometimes there is not enough help..

    Advice to Management

    none


  9. "retired"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Pittsburgh, PA
    Former Employee - Anonymous Employee in Pittsburgh, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Giant Eagle full-time (More than 10 years)

    Pros

    long term family owned business

    Cons

    be prepared for constant change


  10. "Do not work at this company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Meat Cutter in Cuyahoga Falls, OH
    Former Employee - Meat Cutter in Cuyahoga Falls, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Giant Eagle full-time (More than 5 years)

    Pros

    Paid weekly. Friendly team members.

    Cons

    Most employees hate their jobs. Breaks are too short. Not enough help. Management has favorites.

    Advice to Management

    Get a clue on how to run this store. You are no better than us just because you manage a grocery store. Lazy managers.


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