Gibsons Restaurant Group Reviews | Glassdoor

Gibsons Restaurant Group Reviews

Updated Feb 5, 2019

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Found 16 reviews

3.3
StarStarStarStarStar
Rating TrendsRating Trends
40%
Recommend to a Friend
67%
Approve of CEO
Gibsons Restaurant Group CEO Hugo Ralli
Hugo Ralli
3 Ratings
  1. "excellent company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    Former Employee - Server/Waiter in Chicago, IL

    I worked at Gibsons Restaurant Group full-time for more than 5 years

    Pros

    I worked at Quartino for 5 years. I loved every minute of it. An amazing family and teamwork environment, great money. Management that actually cares about their employees. You can tell that the people who work there love it, all the way up to corporate level, and those that don't do not last very long. There is something to say about a restaurant where most FOH employees have been there 4-5+ years. That is rare.

    Cons

    Heavy work commitment, require full time and open availability

    Gibsons Restaurant Group2019-02-05
  2. Helpful (1)

    "Reservations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Gibsons Restaurant Group full-time

    Pros

    It's a great company to work for. Great customer values and it prides itself on putting the customers first.

    Cons

    Not much room for advancement. Would have liked more responsibility.

    Advice to Management

    It would be nice from time to time for the managers to say something kind to staff or not group everyone together for one person's actions.

    Gibsons Restaurant Group2018-11-10
  3. "Boat Captain"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Boat Captain in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Gibsons Restaurant Group part-time for more than 3 years

    Pros

    One of the best companies that I have worked for,They care about anyone that works for them.They have one of the best team of mangers of any place that I have worked.

    Cons

    Wish the pay in the industry would be higher

    Advice to Management

    Keep up the good work

    Gibsons Restaurant Group2018-07-26
  4. "Wanted to grow with this company so bad...."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Server/Waiter in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Gibsons Restaurant Group full-time for less than a year

    Pros

    Great benefits and sometimes the money can be incredible.

    Cons

    This is for Gibsons Italia. Poor management. Talked out of both sides of mouth (often times creating much confusion). A hostile work environment is the norm. Management rules with fear. No open door policy. If you have an issue, DO NOT DISCUSS IT WITH MANAGEMENT, you will be have an invisible target on your back and will be found to be a problematic employee. If you take it to HR, it appears that they address...

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    Advice to Management

    Value and respect employees. Employees are an investment. Listen to employees and value their feedback. Be fair across the board and end favoritism. The culture and values look amazing on paper but mean nothing if they're not practiced by those who should be looked at as management.

    Gibsons Restaurant Group2018-07-23
  5. "Learned a lot from working at Gibsons"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Server in Chicago, IL

    I worked at Gibsons Restaurant Group full-time for more than 3 years

    Pros

    Great money. Long hours. Friendly co-workers.

    Cons

    Politics when it comes to shifts. If you're a favorite, you'll get the good shifts and make tons of money. Heavy on micromanaging.

    Gibsons Restaurant Group2018-06-13
  6. "Fantastic Company to Work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Server/Waiter in Oakbrook Terrace, IL
    Recommends
    Positive Outlook

    I worked at Gibsons Restaurant Group full-time for more than a year

    Pros

    Great company to work for. Service industry can be long hours with demanding expectations but this company has it down to a science in making sure employees are taken care of and happy. Company does well and they do so well because they treat everyone with respect.

    Cons

    Long hours but that is the industry.

    Advice to Management

    Keep up the great work.

    Gibsons Restaurant Group2018-02-11
  7. "Ok Experience"

    StarStarStarStarStar
    Current Employee - Anonymous Employee 

    I have been working at Gibsons Restaurant Group

    Pros

    Short hours, flexible schedule, fun work environment

    Cons

    Very old processes and lack of forward thinking

    Gibsons Restaurant Group2018-01-24
  8. "Waitress"

    StarStarStarStarStar
    • Career Opportunities
    • Compensation and Benefits
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook

    I worked at Gibsons Restaurant Group

    Pros

    Lots of opportunities to move up and move laterally within the company. Great benefits

    Cons

    Those who have been with the company will get priority.

    Advice to Management

    Keep going and growing

    Gibsons Restaurant Group2017-10-25
  9. "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - CAPT in Chicago, IL
    Recommends
    Positive Outlook

    I have been working at Gibsons Restaurant Group full-time for more than 3 years

    Pros

    Money it be made if in the right position. Family Meal Benefits

    Cons

    MGT is all over the place with no communication with each other.

    Advice to Management

    Lean to communicate to one-another and delegate to your employees once, not multiple times with different results.

    Gibsons Restaurant Group2016-12-20
  10. "You work hard and they treat you like crap"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager in Lake Buena Vista, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Gibsons Restaurant Group for more than a year

    Pros

    Good pay Lunch Pto Chefs are good people Nice Disney perks

    Cons

    Upper management is horrible won't let managers run the restaurant. Very micro managing Chicago mentality doesn't work at Disney people

    Advice to Management

    Fire Bob Kanzler! The guy is rude, and down right mean. Mico manages every aspect of business

    Gibsons Restaurant Group2016-12-25
Found 16 reviews