GigMasters Reviews

Updated Nov 9, 2020

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4.0
75%
Recommend to a Friend
81%
Approve of CEO
GigMasters Co-Founder & CEO Michael Caldwell (no image)
Michael Caldwell
11 Ratings
  1. "#myjobisbetterthanyours"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager, Account Services in Norwalk, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at GigMasters full-time for more than 5 years

    Pros

    GigMasters is unlike any other company you'll work at. Everyone likes each other, spends time together, and works so hard to accomplish company and personal goals. Departments works so closely together that everyone in the company feels like they have a say in all company updates. We have a ping pong room, darts, a kegerator, a "cafe", and a popcorn machine. We have consistent happy hours, celebrate all personal and company milestones (usually with a champagne toast), and genuinely have fun at work every day while still striving to hit lofty goals. Anyone would be extremely lucky to work at GigMasters.

    Cons

    The only con I can think of is the constant changes, since we've recently been acquired by the XO Group. I believe that once all details are worked out (regarding how our relationship will work) the changes will slow down.

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  2. COVID-19

    "Great Group of People"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Norwalk, CT

    I worked at GigMasters full-time for more than a year

    Pros

    You get to experience many different technologies and programming languages. The team is a solid group of knowledgeable and collaborative engineers.

    Cons

    Market they service is feeling the effects of COVID-19


  3. COVID-19

    "The COVID19 pandamic exposed how GREEEEEDY Management is."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Infrastructure Engineer in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at GigMasters part-time for less than a year

    Pros

    slick looking website. friendly (but competitive) fellow employees

    Cons

    Management is GREEEEEDY. They are in business only to take customer's money, and move on. I referred my cousin's band to Gigmasters. When COVID hit, she requested an account "suspension" until the pandemic was over, and she was told flat "NO". (Note: She was able to get a suspension from GIGSALAD without any hassle.) I asked Management why they were keeping vendors money when COVID was preventing them from getting work. I was told "That's for Management to decide, and above your pay-grade". My co-workers confirmed that Management is "all about keeping their huge salaries", and employees rarely get raises. All employees get are lots of shallow/phoney pep-talks.

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  4. Helpful (4)

    "No Vision"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at GigMasters full-time for more than a year

    Pros

    They have a popcorn machine and a ping-pong table

    Cons

    No vision and cannot sort out priorities

  5. "What a great place to work!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Associate in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GigMasters full-time for less than a year

    Pros

    I love being part of a team that immediately feels like a second family. I get to help out people every day and be a part of a community that loves the same things that I do as well. I would recommend working here if you get the chance! What a great place to be.

    Cons

    The only challenges I really see are sometimes being able to handle requests that throw you for a loop from clients. But honestly its what keeps the job entertaining.I love being with this company!

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  6. "Work hard. Play hard."

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Web Developer in Norwalk, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at GigMasters full-time for more than 3 years

    Pros

    Working at GigMasters is a lot of fun. It's a small company where everyone knows your name and what you do. I enjoyed being able to work with other developers as well as people from other departments. Some of the most rewarding projects I worked on involved collaborating with other departments. GigMasters is relatively small so the culture in the office and company events definitely make it feel like a startup. The term, "Work hard, play hard," definitely applies here. Not only did I find my passion in Web Design and Development at GigMasters, but I also had fun along the way and made some long-lasting friendships. It really is a great place to work, especially if you're just starting your career.

    Cons

    When I worked at GigMasters, the departments had more of a flat structure than a hierarchy. At times, this made it challenging to think about your growth within the company and in your career. I believe, since leaving the company, more structure has been added to the departments and more opportunities for promotion. The company moves at a fast pace and sometimes the work-life balance can shift, especially during major launches. This is probably more noticeable for employees with children and family obligations.

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    GigMasters Response

    June 11, 2014CEO

    Thanks for the feedback! Seeing the long-lasting friendships made by employees - both past & present - is without a doubt one of the most satisfying aspects of the job.

  7. "Opportunities Abound!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Norwalk, CT
    Recommends
    Approves of CEO

    I have been working at GigMasters full-time

    Pros

    After working at GigMasters for a few years, coming to work every day is still exciting. At GigMasters your ideas and opinions are heard and acted upon. You feel supported, empowered and want to work harder every day. Your coworkers are your friends who you respect and want to learn more from. Honestly, it's an amazing place to work.

    Cons

    Tough question, as whenever I've had a concern, I've felt comfortable addressing it at GigMasters. We have flexible hours, summer Fridays, ping-pong tournaments, employee milestone & birthday celebrations, not a whole lot to complain about. Better yet, let's get a dishwasher!

  8. "Just FANTASTIC!"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at GigMasters full-time for more than a year

    Pros

    Incredibly supportive co-workers and teams. Culture that fosters education, self-betterment, and (especially as of late) a healthy work-life balance. Willing to go to bat for their employees. Professional office atmosphere when needed, but a firm belief in encouraging an entertaining work space (one of our developer offices is plastered with Nintendo art, there's a ping pong room, frequent company outings). Consistently trying to hire top-level talent even though the office location isn't necessarily in a central location for hiring.

    Cons

    No official work from home policy. Not too much of a con as the leadership staff is flexible, but especially from a customer service and technical employee standpoint, recruiting new employees and retaining current is harmed by the lack of consistently available and well defined remote work privileges. This is especially noticeable with the introduction of full time remote hires.

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    GigMasters Response

    June 3, 2014CEO

    Thank you for the honest feedback. It's truly valuable and appreciated! Regarding the lack of an official work from home policy, I'll admit this is area where my beliefs may differ from currently popular workplace trends. I believe passionately that even with all the technology available, there's no substitute for the energy of an office buzzing with real-time, in-person collaboration. I find this especially important for a company of our size with such ambitious growth goals. That being said, we all need a break from the daily grind from time to time, so we do try to give employees flexibility when needed.

  9. "Excellent company to work for"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Specialist 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GigMasters full-time for less than a year

    Pros

    The people I work with are incredibly positive, helpful, and fun to be around. They're always available when you need them and even the founders are friendly, approachable, and always open to improving their company. The office has an overall motivating atmosphere and the work/life balance so far is great.

    Cons

    The website is very complex, so it takes a long time to learn everything there is to know about working in your position, but that comes with basically any position to be taken on

  10. "Find your voice at GigMasters"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee -  
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GigMasters full-time for more than 3 years

    Pros

    GigMasters is by far the best company that I’ve ever worked for. Everyone shares a passion for entertainment services and a common goal to be the best website of its kind. The leadership team encourages creative ideas, and sincerely cares about the growth of the company and its employees. There’s an upbeat buzz around the office and lots of after work events, such as holiday parties, happy hours and fundraising activities. I look forward to my job every day!

    Cons

    The microwave could use an update. But hey, that says a lot if that's the only con!

    GigMasters Response

    June 3, 2014CEO

    I agree - that microwave is ancient!! Expect a new one soon.

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