Gilt Groupe Reviews | Glassdoor

Gilt Groupe Reviews

Updated September 9, 2017
21 reviews

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Richard Baker
3 Ratings

21 Employee Reviews

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Pros
  • One of the good benefits is the employee discount although its restricted from the really really good stuff (in 17 reviews)

  • Extremely fast paced and a lot can be learned while in your role (in 17 reviews)

Cons
  • I think the one thing that stands out is the lack of work life balance in all areas of the organization (in 19 reviews)

  • Little room for growth and no work life balance (in 6 reviews)

More Pros and Cons

  1. Helpful (2)

    "Gilt"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Gilt Groupe full-time (More than 3 years)

    Pros

    It was a great company until HBC took over.

    Cons

    No days off. Work more than 40hrs a week without extra compensation or st least respecting the weekends.
     Too much back talk between people and no ho estoy whatsoever. There's no transparency.

    Advice to Management

    HBC you have destroyed what GILT was and it is clear that the company is going down.


  2. "HME operator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - HME Operator in Shepherdsville, KY
    Current Employee - HME Operator in Shepherdsville, KY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Gilt Groupe full-time (More than 5 years)

    Pros

    All the people that I work with or nice friendly and we all get along

    Cons

    We have to work every holiday except one and they keep changing everything around every year so we're always constantly changing stuff

    Advice to Management

    If it is working fine the way it is leave it alone

  3. "Freelance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Freelancer - Freelance Stylist in New York, NY
    Current Freelancer - Freelance Stylist in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Resume builder
    Connections
    Company culture (before being acquired by HBC)

    Cons

    I worked with Gilt for over 2 years as a freelance stylist. After it was acquired by HBC (the devil) I started to have issues with compensation. I was either compensated months later or not at all.

    When I asked them to compensate me correctly, they stopped responding to my emails.

    Don't work here!! Ever since the transition it has been a hell hole. From incompetent managers to horrible and unprofessional staff.

    Most of there full time staff quit.

    Advice to Management

    Respect freelancers more and maintains Gilts image. HBC ruined Gilt.


  4. Helpful (2)

    "Marketing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Fun work and very intelligent people

    Cons

    Dissfunctional executive team
    Nepotism
    Promotions decided based on personal relationships and not meritocracy
    Very high attrition, specially among the most talented ones

    Advice to Management

    Take the employee surveys seriously and take action (let go) against those leaders who have created such a toxic and unproductive environment.


  5. Helpful (2)

    "Better Off Elsewhere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous in New York, NY
    Current Employee - Anonymous in New York, NY
    Doesn't Recommend
    Negative Outlook

    Pros

    The company offers competitive benefits, unlimited vacation days for salaried employees, a discount on site merchandise, and flexibility to work from home on occasion.

    Cons

    Gilt offers no work-life balance and emails are expected to be addressed immediately day or night, even when they are non-urgent. Roles are not backfilled promptly, if at all, so the strain of additional work is just spread around every time another person leaves. Taking sick days means that you end up working from home. Turnover is abundant, and morale is low.

    Advice to Management

    Fix the structure of the company before focusing on the customer experience. I know it sounds counter-intuitive, but you can't fix the user experience without having a staff of engaged employees who aren't trying to leave.


  6. Helpful (10)

    "Stay away."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Gilt Groupe full-time

    Pros

    some people are extremely nice; great discounts + lots of free snacks. office is pretty conveniently located near the 6 train.

    Cons

    a recent round of layoffs has all but destroyed morale which was already terrible to start with. (people crying in the halls, etc.) making that even worse, a series of promotions from within has ensured that there are people in high positions throughout the organization who are completely unqualified for such positions - but it all comes down to politics and favoritism. (if you really look at the job backgrounds of some people at VP level and above, you can see the major problem - so many have been promoted way beyond their competency levels.) upper mgmt is frequently combative, disconnected, and beyond that, some of them are volatile and erratic. the business is struggling and there is no clear direction as to how to fix it. if you do take a job here, expect a very high-stress environment and plenty of weekend emails. it's 24/7. forget work-life balance. also, the blame game (senior employees throwing more junior ones under the bus) has always been huge here, but now it's worse than ever. it used to be an excellent place to work, but it's become dismally bad. avoid.


  7. Helpful (5)

    "Goodbye Gilt"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Gilt Groupe full-time (More than a year)

    Pros

    You can learn a lot if you are willing to work very hard and long hours. Enployee discount is generous as well as unlimited vacation. Trys to be transparent with employees at bi weekly company wide meetings.

    Cons

    The business model doesn't make sense anymore. Senior management plays favorites and it is impossible to move up unless you are "chosen". can be challenging to do your job efficiently with all the layers of approval needed to get things done.

  8. Helpful (6)

    "Uncertain Future"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Gilt Groupe full-time (More than 3 years)

    Pros

    Working at Gilt you will meet great coworkers, experience a casual dress policy and have access to a liberal employee discount (not applicable to designer items). Also, promotions, enhanced job security and an ever-increasing network are all attainable through attrition.

    Cons

    Gilt is in desperate need of core-shaking intervention, but no one seems posed to make the necessary changes. Nepotism runs rampant. There are many over-promoted, under-qualified and apathetic members of management who have positions of authority (including high salaries with bi-annual bonuses) because of their relationships with members of the Executive Team. Morale is low, and attempts to appease the workforce often fall short. Further, while the Executive Team expresses a somewhat clear plan for development, execution is lacking. Direction changes regularly and all too often key employees resign before plans come to fruition. Moreover, no one will admit and openly discuss failures. Consequently, instead of learning from our challenges, we spend more time explaining away issues and justifying an unplanned result than moving forward.

    Advice to Management

    Take a close and unbiased look at members of the management team. Do they inspire their team? Do they contribute significantly to the overall success of the business? No one benefits from inept managers who remain in place.

    Identify key employees that are not in management positions and provide them with a clear path for career development.

    Review more closely the determination of promotions, pay and bonus compensation.

    Increase transparency and set more realistic plans for future growth. Most employees would appreciate frank conversations over sterilized presentations.

    LISTEN TO FEEDBACK!!!! Many issues are continually reported to management but change does not occur.


  9. Helpful (7)

    "was a crazy place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in New York, NY
    Former Employee - Senior Software Engineer in New York, NY
    Doesn't Recommend
    Negative Outlook

    I worked at Gilt Groupe full-time (More than 3 years)

    Pros

    decent salary

    employee discounts on expensive clothes

    minimal supervision

    certain C level execs try to do the right thing

    excellent creative production team (photos, retouching, etc)

    fun to be in a tech business with non-tech components (warehouse, photo studio, etc)

    good parties

    cooler employees than most tech companies

    more diverse than most tech companies

    Cons

    massive employee churn - engineering team totally replaced 3 times in 18 months

    chaotic changes in direction. tech stack also completely changed 3 times in 18 months

    horrible work life balance

    nepotism - many VPs and managers seemed to be buddies from former jobs

    many incompetent managers, some with seriously erratic behavior

    certain execs seemingly "for show" , they showed up for big all hands meetings but were rarely seen at the office

    started with a good office, moved to a horrible temp office, then finally to a pretty bad perm office

    inappropriate romantic relationships between certain managers and employees

    flash sale business model is doomed

    competitors already had successful exits

    Advice to Management

    nothing really, it is too late now


  10. Helpful (3)

    "Cool place to work, will learn a lot, sadly wrong management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Development in New York, NY
    Former Employee - Business Development in New York, NY
    Doesn't Recommend
    Negative Outlook

    I worked at Gilt Groupe full-time (More than a year)

    Pros

    Gilt has it going for itself that it was the first in the market in the flash-space. One of the good benefits is the employee discount although its restricted from the really really good stuff. Nice office, Apple computers/laptops and nicely stocked kitchen. You will meet nice people that will likely become great friends for years to come. Your experience will vary drastically based on the department you are in - by far tech, customer service and distribution are the teams with the most solid leadership and good structure.

    Cons

    While this organization has the opportunity to increase revenue, traffic and optimize on it's notoriety they will be hindered by putting in place management that lacks direction, compassion, respect and expertise in their field of management. There are various teams within the org that have the most turmoil (creative, biz dev), which you can see based on the turnover in the last 12 months. The organization does not do enough to retain strong talent who have developed and closed business for the company. They allow people to be placed in director or above positions that have no business managing people. Unfortunately, some team leaders do not foster a trustworthy or positive work environment instead they fuel gossip and do not tackle situations head on (and/or relay their own message in order to push their agenda). I've never worked at a place where a manager would be ok with not having his/her employees getting along. They continue to retain managers who have lost more than one employee in their tenure yet no one seems to be looking at the reasons why and instead they rush to fill the position with yet again an incorrect body. More importantly they seem to put people in management positions as placeholders because they look good just sitting there or because they have a friendship with the head of the department.

    Advice to Management

    If you want to increase moral and decrease turn over please take the opportunity to listen to the employees who have voiced concerns about the work environment and management in the past. The problem is also that employees don't feel like they can't trust HR because they don't seem to bring resolutions to reocurring issues. There has been growing resentment with many employees feeling that they don't make enough or at least comparable to other team members in similar roles. Many teams have lost 2 or more employees in the last year which should be a red flag however the managers in place are unfazed because they have established a strong enough relationship with the head of the team in order to continue getting by; by just doing the bare minimum. Please take the time to truly listen to the concerns of the members within each team because then you will truly weed out the people who aren't positively affecting the growth of the business. Promotions should be merit based and not friendship based.


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