Gilt Groupe Reviews | Glassdoor

Gilt Groupe Reviews

Updated May 19, 2017
91 reviews

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2.8
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Richard Baker
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91 Employee Reviews

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Pros
  • Extremely fast paced and a lot can be learned while in your role (in 17 reviews)

  • One of the good benefits is the employee discount although its restricted from the really really good stuff (in 17 reviews)

Cons
  • I think the one thing that stands out is the lack of work life balance in all areas of the organization (in 19 reviews)

  • Little room for growth and no work life balance (in 6 reviews)

More Pros and Cons

  1. Helpful (1)

    "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Gilt Groupe full-time

    Pros

    Flexible and open for change
    Good Culture

    Cons

    Lack of transparency at times which further decreased after buyout.
    Minimal to no growth opportunity
    Recent health care benefit change is poor
    Raises under HBC may be minimal if not a thing of the past moving forward

    Advice to Management

    Show more appreciation for your management team before they leave.


  2. Helpful (2)

    "Lost sight of the forest through the trees"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Gilt Groupe full-time (More than 3 years)

    Pros

    Used to be a great work environment,
    Used to have great benefits and opportunities for growth. Hopefully they still have a chance to bring back these qualities in the coming year.

    Cons

    Since being acquired all focus has been out towards cost savings measures, they have put no effort toward retaining the talent that has made the company a success in the first place.

    Advice to Management

    The definition of insanity is doing the same thing every day and expecting different results.

    Value the humans who are coming in to work for you everyday, start to foster growth and advancement on your teams and allocating them the resources necessary to do their jobs before it is too late.


  3. "No Room for New Blood"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Gilt Groupe full-time (More than a year)

    Pros

    - Passionate, incredibly intelligent colleagues.
    - Eagerness to innovate and get ideas off the ground.
    - Fast-paced environment.

    Cons

    - Rampant favoritism/nepotism: legacy employees and managers will sooner listen to colleagues with whom they already have established relationships than newer members of the team.
    - Management stubborn/resistant to feedback.
    - Very blame-oriented, rather than solution-oriented culture. When something goes wrong, people will spend so much time trying to find the culprit, rather than working to address the issue at hand.
    - No work-life balance - no matter how hard you work do get your work done on your own terms and make room for your personal life (busy season or not), it never seems to be enough.

    Advice to Management

    Stop pushing new talent away. Your nepotism and defensive attitudes are pushing talented new hires away to companies that will value their input and ideas.


  4. "What Used To Be.."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Copy Writer in New York, NY
    Current Employee - Copy Writer in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Gilt Groupe full-time (More than 3 years)

    Pros

    Flexible time off, creative people, nice office locations

    Cons

    The corporate culture that made Gilt what it was was lost when the company was acquired by HBC, a lot of empty promises have been made, not very competitive pay, very clique-y

    Advice to Management

    Take a second to reflect on what used to make employees so excited to come to this office in the morning and get us back to that.


  5. "Opportunities are there if you work & ASK for them"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Gilt Groupe full-time

    Pros

    -Very friendly people to work with
    -Discount is okay
    -If you work really hard and have a plan for you career, opportunities are there to move forward, you just have to ask for them.
    -The work culture allows for any idea to be heard and in most cases to be put in place. this means you feel like you are making a difference no matter how junior you might be.

    Cons

    -Weak management especially line managers in the Limerick office.
    -Confusion with Gilt brand since HBC acquisition
    -Things that are super easy take a really long time to fix.
    -Terrible, TERRIBLE compensation as in, it is a joke.

    Advice to Management

    Get better experienced managers.
    Pay your workers market level wages


  6. Helpful (2)

    "Was great . . . Now it's not."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Merchandising Assistant in New York, NY
    Current Employee - Merchandising Assistant in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Gilt Groupe full-time (More than a year)

    Pros

    Amazing time off policy, great cross banner discount, some nice people

    Cons

    Awful management, low pay, rigorous work schedule, terrible upper management, grunt work. Gilt used to have an amazing corporate culture, but it lost it once it was acquired by HBC. It's a very clique-y environment.

    Advice to Management

    This could take a while.


  7. "Freelance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Freelancer - Freelance Stylist in New York, NY
    Current Freelancer - Freelance Stylist in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Resume builder
    Connections
    Company culture (before being acquired by HBC)

    Cons

    I worked with Gilt for over 2 years as a freelance stylist. After it was acquired by HBC (the devil) I started to have issues with compensation. I was either compensated months later or not at all.

    When I asked them to compensate me correctly, they stopped responding to my emails.

    Don't work here!! Ever since the transition it has been a hell hole. From incompetent managers to horrible and unprofessional staff.

    Most of there full time staff quit.

    Advice to Management

    Respect freelancers more and maintains Gilts image. HBC ruined Gilt.


  8. Helpful (1)

    "Gilt Workforce"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations in Louisville, KY
    Current Employee - Operations in Louisville, KY
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Gilt has a great core of managers and good hourly employees. You always feel welcomed among your peers and there are great culture events.

    Cons

    Due to the business model, you must be aware that there are a lot of last-minute changes to your workload and you mist adapt on the fly.

    Advice to Management

    Continue the engagement push that's been in effect the last few months. Employees want to know as much information about the operation as possible.


  9. Helpful (1)

    "No Thanks"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Support Specialist in Limerick, Co. Limerick (Ireland)
    Current Employee - Customer Support Specialist in Limerick, Co. Limerick (Ireland)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Gilt Groupe part-time

    Pros

    Friendly colleagues. Free sodas and fruit.

    Cons

    All the supes care about is hiding as far away as possible and their phones while stressed specialists have to do their work. One supe told me she doesn't take escalations and to get rid of the member on my own.

    Weekends are the worst. No one wants to do them so there is never enough staff. You are constantly pushed calls and not allowed to ask questions.

    HR team is the most unhelpful I've ever come across. You can't meet them and they don't respond to emails.

    Advice to Management

    Stop taking advantage of specialists and start treating everyone with respect. Do your own jobs!

    Give more training.


  10. "Don't take employment here"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Limerick, Co. Limerick (Ireland)
    Current Employee - Anonymous Employee in Limerick, Co. Limerick (Ireland)
    Doesn't Recommend
    Negative Outlook

    Pros

    Makes you look at your life and realise that u shud never work in a place like this

    Cons

    Mostly all are cons. Would not reccomend ever

    Advice to Management

    Don't be so mean to your staff. Staff don't like being treated like dogs


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