Girl Scouts USA Reviews | Glassdoor

Girl Scouts USA Reviews

Updated May 18, 2017
84 reviews

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Girl Scouts USA CEO Anna Maria Chávez
Anna Maria Chávez
22 Ratings

84 Employee Reviews

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  1. Helpful (1)

    "Highly dysfunctional organization. Passive aggressive, unpredictable, hostile environment."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Neutral Outlook

    I have been working at Girl Scouts USA full-time (More than 5 years)

    Pros

    Flexibility, if approved by supervisor. I cannot offer additional advantages, but am required to include 20 words in this section.

    Cons

    In constant state of flux. Reorg after reorg. It's hard to keep up. Staff is regularly defending positions in fear of losing jobs. Lack of support on every level. Catty, critical, negative culture. No opportunity for learning, growth, or advancement.

    Advice to Management

    Too many problems to articulate.


  2. Helpful (1)

    "Products and sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Volunteer in Commack, NY
    Former Employee - Volunteer in Commack, NY
    Doesn't Recommend
    No opinion of CEO

    I worked at Girl Scouts USA part-time (Less than a year)

    Pros

    Not a lot. There is some recognition but enough for you to realize that they're full of it! Otherwise, I do respect what this company for what it represents about womanhood. While working there for a short amount of time, a few of the staff were pleasant.

    Cons

    It was like walking into a cut throat challange. Some of the coworkers would befriend you just to talk about your business. Had deal with the gossip though I stayed far away from it (like the plague). They do or say inappropriate comments while in shift. While trying to keep focus, the co workers will just literally talk about you... In front of your face!!! Everytime I walked in there, I felt like I was back in high school. Also, the pay was horrible.

    Advice to Management

    Hire people with work ethic than a bunch of people who seem to do their job but create drama in the work environment.

    To those who are supervisors (who need the help) should be grateful the next time so you do hire someone so YOU wouldn't be hiring another employee while the other walks out. Not even one of you show a ounce of work ethic and it's disgusting!


  3. Helpful (1)

    "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Dallas, TX
    Current Employee - Manager in Dallas, TX
    Doesn't Recommend
    Negative Outlook

    I have been working at Girl Scouts USA full-time

    Pros

    Making a difference in even one girl's life feels amazing

    Cons

    If you're not Caucasian then you won't succeed here. Very racist upper management.

    Advice to Management

    Stop hiring people that look like you. Hire diversity based on talent but because you know someone is a work horse or a sycophant.


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  5. "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Irvine, CA
    Former Employee - Manager in Irvine, CA
    Doesn't Recommend
    Negative Outlook

    I worked at Girl Scouts USA (Less than a year)

    Pros

    Good benefits. Organization is in a great location.

    Cons

    Unhappy, negative people. No training or support. Terrible hours. You will give your life to the organization.

    Advice to Management

    Provide training and don't overwork your people. Smile once in awhile and enjoy your work.


  6. Helpful (2)

    "Volunteer support"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Recruitment Specialist in Portland, OR
    Former Employee - Recruitment Specialist in Portland, OR
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Girl Scouts USA full-time (More than a year)

    Pros

    Good pto good co workers that do their best would give zero stars to this organization because it is managed so badly.

    Cons

    Don't work here high turnover left a bad taste in my mouth would never recommend anyone work here. Very much ran by women with no clue what is needed to be competitive in today's market

    Advice to Management

    Hire Managers that can manage not people that have been there the longest. Upper management doesn't have a clue how to run a company for success.


  7. Helpful (6)

    "Girl Scouts of Colorado -- do not work here under any circumstances"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Customer Service Representative in Denver, CO
    Current Employee - Customer Service Representative in Denver, CO
    Doesn't Recommend

    I have been working at Girl Scouts USA full-time (More than a year)

    Pros

    Nice people -- fairly good benefits

    Cons

    Feel happy veneer, but underneath it's rotten. Understaffed. Very, very high turnover. Disorganized. Huge amount of bickering among upper level management. Departments do not cooperate or work together. One manager is super bully, has temper tantrums and screams at staff -- this person has reduced each employee on the team to tears more than once and they have all complained to HR, but nothing is done. Another manager claims she likes "to pound on staff". Run like a grade-school girls club, full of backstabbing and mean girl behavior. All around a toxic place.

    Advice to Management

    Open your eyes.


  8. Helpful (1)

    "Girl Scouts of Central Maryland"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fund Raiser in Baltimore, MD
    Former Employee - Fund Raiser in Baltimore, MD
    Doesn't Recommend
    Negative Outlook

    I worked at Girl Scouts USA full-time (More than 3 years)

    Pros

    They do great work with the girls.

    Cons

    Terrible culture, very siloed, people are not friendly, not collaborative at all, CEO does not interface with staff, very little recognition for successes, CEO has poor follow through on connecting with current and past donors to thank them and does not put much effort into cultivating new donors. 25 people have either left or been terminated since the current CEo started 2 and 1/2 years ago. Very disappointing experience.

    Advice to Management

    Beware!!


  9. "Horrible place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Girl Scouts USA full-time (More than 3 years)

    Pros

    Make an impact. You get to try to influence the greater good by doing things in your community in building girls up for leadership.

    Cons

    Salaries not equal. Upper mgmt wants to do whatever they want. They try to hide things from the board so that no one sees what they're doing. Horrible place to work for. The culture is awful. Upper management refuses to pay attention to anything. They just want to pretend like nothing is happening.look good at expense of staff's hard work. Bad culture.

    Advice to Management

    Listen to the people that work directly with the people that support us. Our volunteers. You are nothing without your ground level employees. And stop doing things that make sense to you and not for the greater good of the organization.


  10. Helpful (4)

    "Turn the other way!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Memebership Recruiter in Wichita, KS
    Former Employee - Memebership Recruiter in Wichita, KS
    Doesn't Recommend
    Positive Outlook

    I worked at Girl Scouts USA full-time (More than 3 years)

    Pros

    flexible schedule on off season. Off for Winter Break with schools. Meeting new community members. Never the same day in a row. Learned more about the company. Bonuses were nice at times. PTO and vacation time.

    Cons

    Pushed girls and leaders too hard to sell cookies. The better the cookie season was the more of a bonus the staff received. Too many girls were promised a position in a troop and many of them went the whole year with our being placed in an actual troop. Volunteers were expected to treat their position as a leader as a full time job. 40+ hours were usually expected from them every week practically just to make up for the lack of other leaders. Camps and activities were always repeated constantly every year making it harder for girls to be excited to go. Incentives for some employees were way out of control. Council needed to budget money better. Travel was always expected. sometimes with in a couple day notice. No compensation for the nights we put in over 12-15 hours doing an event in another location. HR was no help most of the time. No confidentiality was kept from HR. Promotions were promised but never given unless you always agreed with what managers and CEO wanted regardless if it wasn't in the best interest of the company. No compensation for using private car even though I was asked to drive several hours a day to help since they were short staffed. Handicapped employee wasn't compensated for using personal vehicle that was adapted for her handicap specifically. Was told since she did not use rental car they would not pay for her mileage. Horrible turn over rate! Company was constantly changing the structure of how they ran and who was in charge of what. There was no real leadership example to follow. The amount of compensation compared to the work was not worth the effort. So may overtime hours were put in sometimes 3-4 days at a time and they still never allowed flex time. You would have no life because you were always expected to help other co workers with their job on the weekends or evenings.

    Advice to Management

    There was rarely opportunities to advance in the company. Unless someone left or was fired. Some positions of management were given to the wrong people. They had no clue what they were doing and would promise certain goals to be accomplished but never came close and would come up with excuses to cover their selves.


  11. "Indentured Servitude, but Co-Workers Are Cool"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Waterfront Director in Chicago, IL
    Former Contractor - Waterfront Director in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Girl Scouts USA as a contractor (Less than a year)

    Pros

    Camp accommodates vegetarian diets, in most cases. It's trickier for vegans, but they kind of make it happen most of the time. They accommodate gluten free diets consistently.

    Cons

    The company expects 70 to 80 hours of work per week. Directors pressure employees not to take their two hour breaks.

    There's no separate training for directors and "administrative" staff. Everyone is trained as a counselor, which leaves non-returning staff and non-counselors ignorant of their job duties.

    Chronically short staffed, which led to me managing the camp director, my boss, and a former waterfront director, who felt it was okay to talk down to me in front of campers, because there were no lifeguards.

    Advice to Management

    Hire an appropriate amount of staff
    Allow for the contractually obligated breaks
    Don't force staff to work 14+ hour days six days a week
    Keep promises
    Train administrative staff separately
    Stop wasting time with endless team building games
    Organize meetings so that they don't last until 2 a.m. when employees are expected to wake up five hours later.


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