Girl Scouts USA Reviews | Glassdoor

Girl Scouts USA Reviews

Updated June 26, 2017
457 reviews

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457 Employee Reviews

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  1. Helpful (3)

    "Does not live the mission"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Program Specialist in Waterloo, IA
    Former Employee - Program Specialist in Waterloo, IA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    PTO
    Work relationships
    Working with girls
    Mileage Reimbursment
    Room for creativity

    Cons

    Salary
    Ability to move up in the company
    Upper management doesn't care about opinions of lower-level employees
    Talk about having an open-door policy but do not demonstrate their willingness to listen
    Constantly being told by upper management to "not tell other employees" about negative goings-on in the company

    Advice to Management

    Stop talking and just listen for once. Your staff (who are the people who actually interact with girls/leaders) are trying to tell you what needs to be done but all you see are numbers and dollar signs.


  2. Helpful (1)

    "Great benefits and a lot of trust"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Phoenix, AZ
    Former Employee - Anonymous Employee in Phoenix, AZ
    Recommends
    Positive Outlook

    Pros

    Great benefits. A lot of trust to do your job. Innovation valued.

    Cons

    Sometimes doesn't feel transparent. Career path unclear.

    Advice to Management

    Include representatives from specific departments when making job shifts. Think about outlining career paths


  3. Helpful (5)

    "GSUSA"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Some very nice people work here, and the benefits are excellent (if you're an employee - none for consultants other than free coffee). Their mission is consistent, honorable and very beneficial to girls throughout the US.

    Cons

    Internal conflicts relative to ongoing reductions in membership, technical choices and financial losses, and relying on less-than-qualified employees to make IT decisions.

    Advice to Management

    Listen to your staff that have their hands and feet in the fires of your daily realities with the councils, rather than your managers and executives who continue to ignore them in order to agree with upper management.


  4. Helpful (1)

    "Nonprofit manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Donor Relations Manager in Oakland, CA
    Former Employee - Donor Relations Manager in Oakland, CA
    Recommends

    I worked at Girl Scouts USA (More than a year)

    Pros

    Exceptional CEO and Board of Directors

    Cons

    High turnover, low morale in times of transition


  5. Helpful (2)

    "Great Job Bad Boss"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Specialist in Brighton, CO
    Former Employee - Retail Specialist in Brighton, CO

    I worked at Girl Scouts USA (More than a year)

    Pros

    Awesome vacation and holiday hours. The customers were fantastic for the most part and the company itself was great. Loved my job itself at the shop.

    Cons

    Terrible management and pay, plus no opportunity to move up within the company. No consistency with manager. one week I'm doing amazing the next week I'm getting written up.

    Advice to Management

    GET A NEW MANAGER! Someone who is consistent and cares about the employees. ALL of the employees. Pay raises need to be considered more often.


  6. Helpful (6)

    "Girl Scouts of Colorado -- do not work here under any circumstances"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Customer Service Representative in Denver, CO
    Current Employee - Customer Service Representative in Denver, CO
    Doesn't Recommend

    I have been working at Girl Scouts USA full-time (More than a year)

    Pros

    Nice people -- fairly good benefits

    Cons

    Feel happy veneer, but underneath it's rotten. Understaffed. Very, very high turnover. Disorganized. Huge amount of bickering among upper level management. Departments do not cooperate or work together. One manager is super bully, has temper tantrums and screams at staff -- this person has reduced each employee on the team to tears more than once and they have all complained to HR, but nothing is done. Another manager claims she likes "to pound on staff". Run like a grade-school girls club, full of backstabbing and mean girl behavior. All around a toxic place.

    Advice to Management

    Open your eyes.


  7. Helpful (2)

    "Great Mission"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Detroit, MI
    Current Employee - Anonymous Employee in Detroit, MI
    Doesn't Recommend
    Positive Outlook

    I have been working at Girl Scouts USA full-time (More than 10 years)

    Pros

    Mission of building girls of courage, confidence and character is second to none. The volunteers and staff are very passionate about advancing the Girl Scout movement.

    Cons

    The top leadership makes irrational decisions regarding human resources all the time. It is a very punitive environment.

    Advice to Management

    Practice what you preach regarding leadership.


  8. Helpful (1)

    "Girl Scouts of Central Maryland"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fund Raiser in Baltimore, MD
    Former Employee - Fund Raiser in Baltimore, MD
    Doesn't Recommend
    Negative Outlook

    I worked at Girl Scouts USA full-time (More than 3 years)

    Pros

    They do great work with the girls.

    Cons

    Terrible culture, very siloed, people are not friendly, not collaborative at all, CEO does not interface with staff, very little recognition for successes, CEO has poor follow through on connecting with current and past donors to thank them and does not put much effort into cultivating new donors. 25 people have either left or been terminated since the current CEo started 2 and 1/2 years ago. Very disappointing experience.

    Advice to Management

    Beware!!


  9. "Horrible place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Girl Scouts USA full-time (More than 3 years)

    Pros

    Make an impact. You get to try to influence the greater good by doing things in your community in building girls up for leadership.

    Cons

    Salaries not equal. Upper mgmt wants to do whatever they want. They try to hide things from the board so that no one sees what they're doing. Horrible place to work for. The culture is awful. Upper management refuses to pay attention to anything. They just want to pretend like nothing is happening.look good at expense of staff's hard work. Bad culture.

    Advice to Management

    Listen to the people that work directly with the people that support us. Our volunteers. You are nothing without your ground level employees. And stop doing things that make sense to you and not for the greater good of the organization.


  10. Helpful (1)

    "Progressive Girl Scouting"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Camarillo, CA
    Former Employee - Anonymous Employee in Camarillo, CA
    Doesn't Recommend
    Neutral Outlook

    I worked at Girl Scouts USA full-time (Less than a year)

    Pros

    They work hard on trying to spread Girl Scouting message.

    Cons

    They are very under staffed and under paid.

    Advice to Management

    To move up in the organization doesn't mean you need to take down other people.


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