Girl Scouts USA "upper management" Reviews | Glassdoor

Girl Scouts USA Reviews

Updated Jun 23, 2019

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Found 638 reviews

3.2
StarStarStarStarStar
Rating TrendsRating Trends
52%
Recommend to a Friend
83%
Approve of CEO
Sylvia Acevedo
53 Ratings
  1. Helpful (6)

    "Negative Environment, Burn Out, and Bullies"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Salt Lake City, UT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Girl Scouts USA full-time for more than a year

    Pros

    If you're lucky you get to work with the girls.

    Cons

    The organization needs to practice what they claim to teach girls: To live by the Girl Scout Law. There is no training, no one knows what they're doing, not enough human or financial resources to be successful, departments are in strong silos, staff is so burned out that they're negative, mean, and impossible to work with. The CEO is condescending, micromanaging, and overbearing, and does not invest in the employees,...

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    Advice to Management

    Hire a CEO who is a leader, not a micro-manager.

    Girl Scouts USA2015-07-06
  2. Helpful (6)

    "No opportunity; don't waste your time."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Farmingdale, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Girl Scouts USA full-time

    Pros

    When I started working at the Girl Scouts it was a great place to work. It was family friendly to working moms and their children. Managers were fair and had respect for the staff. The reorganization (realignment) was the end of anything good in the Girl Scouts.

    Cons

    Lack of consistency, cooperation and communication at all levels. Upper management all the way down to the volunteers. They expect you to make your job your life for piddly salaries. The organization is very very top heavy with a large part of the budget going to CEO, COO, and CFO salaries. Really, what business needs a COO with 50 employees!!! The top level management rarely has any management education that warrants...

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    Advice to Management

    Take some management courses. Learn to appreciate your staff and show them some respect.

    Girl Scouts USA2015-06-16
  3. Helpful (2)

    "membership manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Membership Manager in Memphis, TN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Girl Scouts USA

    Pros

    you really get to meet lots of good people.

    Cons

    long hours. so much upper management but not enough working! Senior management has a bullying mentality and want those below them to feel lesser than. There are tons of directors and very little appreciation for those on the front line including volunteers. The pay is Super Low. Lots of weekends. No room for advancement as upper staff stays for years and retire. upper management is clueless as to how to perform the tasks...

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    Advice to Management

    Appreciate your staff! Pay them fairly and if you do not choose to do so, hire people with no experience straight out of school for you to boss around.

    Girl Scouts USA2015-05-08
  4. Helpful (1)

    "Decent Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends

    I worked at Girl Scouts USA full-time

    Pros

    Many of the front line staff and volunteers were greatly invested in the work with girls in the community. The Urban Outreach program is phenomenal.

    Cons

    Unfortunately, in the Milwaukee location, there were several mangers that engaged in bullying behavior with no correction from upper management or HR.

    Advice to Management

    Celebrate and appreciate your front line staff. Create policies that discourage an atmosphere where bullying in the workplace can thrive.

    Girl Scouts USA2015-05-01
  5. Helpful (11)

    "If I could give zero stars I would"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Underpaid "staffer" in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Girl Scouts USA full-time for less than a year

    Pros

    - Some of the people you work with are phenomenal - Pretty decent area to commute to

    Cons

    -Upper management is a joke - Cutthroat culture - for this to be an organization for girls and run predominately by women, their behavior towards their peers or even subordinates is atrocious - No clear career path evident - Outdated equipment and decor -Too many organizational changes in a short period of time

    Advice to Management

    Hire people who know what they are doing and stop hiring people with the promise of employment and keep them on as temps well beyond the "decent" amount of time to have them as temp employees. Figure out what you want to do with the company and bring it into the 21st century.

    Girl Scouts USA2015-05-11
  6. Helpful (1)

    "Community Development Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Community Development Specialist in Lubbock, TX
    Doesn't Recommend
    Negative Outlook

    I worked at Girl Scouts USA full-time for less than a year

    Pros

    Work long hours but most of it is spent doing nothing Two-three weeks paid vacation during Christmas Half days on Fridays

    Cons

    Horrible upper management, Supervisor is only there because Corporate is afraid to fire hire Horrible work environment, everyone talks about each other and supervisor loves to pin employees against one another Supervisor is verbally abuse, will make you feel as though you are always ten steps behind her even if you do a good job Work long hours and weekends No proper or formal training, you are thrown into a room...

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    Advice to Management

    Fire supervisor, get a new person who knows how to manage employees and knows how to do her job. Learn how to properly train new employees.

    Girl Scouts USA2015-01-13
  7. Helpful (1)

    "Great mission, little room for advancement, poor upper management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Membership in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Girl Scouts USA full-time for more than a year

    Pros

    The mission is great and working with the girls is the only reason I stayed as long as I did. Most of the staff are very nice people. Very generous paid time off: 3 weeks vacation, 2 weeks sick leave, 4 personal days and 10 paid holidays. Decent salary for a non-profit organization.

    Cons

    Hard to find time to use vacation/personal days because of hectic schedules. When hired, told that you have to be available "occasional" nights/weekends - reality is you wind up working nights/weekends 3/4 of the time as well as your regular daytime hours and since you're paid salary, there's no overtime for working 50-60 hour weeks. Telling employees to use flex time for work/life balance is all fine and good, except...

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    Advice to Management

    Be honest with employment candidates about the actual hours of the position and put together some kind of training for new employees that is actually relevant to their position.

    Girl Scouts USA2014-12-20
  8. Helpful (2)

    "Exciting work, difficult upper management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Recommends
    No opinion of CEO

    I worked at Girl Scouts USA full-time for more than 3 years

    Pros

    A mission I could support 100%, and that made me feel good every day. Working with the girls from time to time was incredibly satisfying. The team I was a part of produced great work, on time, on a shoestring. The amount of PTO was phenomenal. Generally the friendliest people I've ever worked with.

    Cons

    Upper management seemed to say the right things, but do other things, that weren't productive. The learning curve in Girl Scout Land is rather steep, and too often, good people would get frustrated with how long it took to do things, and so leave. There was also very little career growth available, so if someone was a good employee, but maybe not a good fit in their current job, there wasn't much that could be done to...

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    Advice to Management

    Make people accountable, for real, and not just say that you are. (That was my biggest beef. Some people seemed to get away with subpar/non-productive work too often; it's ok to learn from failures, but they must be called failures in order to be learning moments. Work on career development opportunities, so good people, who are committed to the mission, are able to stay.

    Girl Scouts USA2014-09-23
  9. "In need of revamping their program"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Troop Leader in Bakersfield, CA
    Doesn't Recommend
    No opinion of CEO

    I worked at Girl Scouts USA part-time for more than a year

    Pros

    This program teaches girls how to work together as a group and also to become confident women.

    Cons

    Upper Management is not very helpful. You get conned into starting a troop and then you're left trying to figure everything out.

    Advice to Management

    Management needs to stop thinking about themselves and help the troops.

    Girl Scouts USA2014-09-08
  10. Helpful (2)

    "Great, caring staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook

    I have been working at Girl Scouts USA full-time for more than 3 years

    Pros

    The girls are the number one priority

    Cons

    Upper Management has changed over the past year and the new focus for her is dollars. She does keep the girls in mind but only because she is obligated to do so.

    Girl Scouts USA2014-09-21
Found 638 reviews