GlaxoSmithKline Reviews | Glassdoor

GlaxoSmithKline Reviews

Updated June 24, 2017
1,766 reviews

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Full-time Part-time

3.7
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GlaxoSmithKline Chief Executive Officer Emma Walmsley
Emma Walmsley
38 Ratings

1,766 Employee Reviews

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Pros
Cons
  • can have better work life balance (in 56 reviews)

  • Lack of transparency from upper management (in 44 reviews)

More Pros and Cons

  1. "senior executive account representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Account Executive in Indianapolis, IN
    Former Employee - Senior Account Executive in Indianapolis, IN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at GlaxoSmithKline full-time (More than 8 years)

    Pros

    Great work environment. Supportive and helpful

    Cons

    Bureaucratic. Too much busy work pushed down to the field.

    Advice to Management

    be a little less hands on.


  2. "The Good and the Bad"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Investigator in Research Triangle Park, NC
    Current Employee - Investigator in Research Triangle Park, NC
    Recommends
    Positive Outlook

    I have been working at GlaxoSmithKline full-time (More than 10 years)

    Pros

    Awesome benefits and good work/life balance

    Cons

    Overly bureaucratic. Job security is never a given.

  3. "District Sales Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Baltimore, MD
    Current Employee - Anonymous Employee in Baltimore, MD
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at GlaxoSmithKline full-time (More than 10 years)

    Pros

    Generous benefits (medical, vacation, LTI) and good products for patients that help people feel better. Most DSMs care about their reps and develop them to be stronger.

    Cons

    Extensive favoritism at senior management level and lack of true leadership skills. Unhappy workforce that is afraid to speak up and more concerned about job security. A very demotivating Sales environment to work in.

    Advice to Management

    Don't assume FVPs or higher know how to connect with their teams just because of their titles. Figure out a way to get honest feedback from the field.


  4. "Visionary company, but behavior based selling model has room for improvement."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - District Sales Manager in Los Angeles, CA
    Current Employee - District Sales Manager in Los Angeles, CA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at GlaxoSmithKline full-time (More than 10 years)

    Pros

    Great people, great products, industry leading, innovative, great pipeline, values-driven, customer centric, respectful workplace, great culture, fairly strong empowerment to run our business strategically within appropriate guard rails.

    Cons

    Behavior based selling model impedes potential for significant growth & sales professional accountability, and misaligns incentives around demonstrating behaviors vs. making sales. To some degree, the company is also focused on metrics (reach, frequency, # of calls, etc.) and wanting leaders to hold teams accountable to those things because we aren't allowed to incentivize sales performance below a regional level due to the Corporate Integrity Agreement GSK is in with the OIG.

    Advice to Management

    Align incentives to be a combination of values-based behaviors and sales performance down to the territory level.


  5. Helpful (1)

    "Pharmaceutical Sales Rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Pharmaceuticals Sales Representative in Los Angeles, CA
    Former Employee - Senior Pharmaceuticals Sales Representative in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at GlaxoSmithKline full-time (More than 8 years)

    Pros

    Pay, some great colleagues, flexible schedule when necessary, continual training, great benefits package, decent customer spending account, territory size was manageable

    Cons

    Unnecessary stress, lots of box checking, performance review all based on manger's opinions not sales, unrealistic sales expectations, many no-see docs that are expected to be called on


  6. Helpful (1)

    "Challenging place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Philadelphia, PA
    Current Employee - Anonymous Employee in Philadelphia, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at GlaxoSmithKline full-time (More than 10 years)

    Pros

    Good pay and benefits package.

    Cons

    Constant downsizing and eliminating older workers. Weak pipeline. Constantly reducing employee benefits. Extremely political.


  7. "Working at GSK"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Service Owner in Research Triangle Park, NC
    Former Employee - Service Owner in Research Triangle Park, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at GlaxoSmithKline full-time (More than 10 years)

    Pros

    Good benefits, some stability with a global company, transparency with changes.

    Cons

    Recent downsizing has affected morale of employees, future uncertain in U.S. arena because of new changes in management at top.

    Advice to Management

    Invest in good employees to retain them. Transparency of changes should be open to employees.

  8. "Pharmaceutical Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Sales Specialist in San Francisco, CA
    Current Employee - Senior Sales Specialist in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GlaxoSmithKline full-time

    Pros

    Amazing, "values" oriented culture, great benefits, lots of growth and development opportunities as well as leadership opportunities

    Cons

    lack of alignment and control of Inventiv contract sales reps, Sales excellence coaches provide no value for top performing reps

    Advice to Management

    get better alignment with Inventiv team or get rid of them


  9. Helpful (1)

    "Senior Care Account Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Boston, MA
    Former Employee - Account Manager in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at GlaxoSmithKline full-time (More than 10 years)

    Pros

    Very organized structure for big pharma.

    Cons

    Layoffs every few years is difficult.

    Advice to Management

    Portfolio development


  10. "Great people"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Research Triangle Park, NC
    Former Employee - Manager in Research Triangle Park, NC
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at GlaxoSmithKline full-time (More than 10 years)

    Pros

    Great, smart people really dedicated to the work they doing to help patients. It felt like a family most of the time.

    Cons

    Management being handled from the UK was tough on US employees. Cultures are just different.
    Sometimes that could get in the way of progress

    Advice to Management

    Keep your mission alive. The employees are smart and dedicated. They all want to contribute to the success of the company


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