GlaxoSmithKline Reviews | Glassdoor

GlaxoSmithKline Reviews

Updated July 25, 2017
2,501 reviews

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3.6
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GlaxoSmithKline Chief Executive Officer Emma Walmsley
Emma Walmsley
51 Ratings

2,501 Employee Reviews

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More Pros and Cons

  1. "Great company to work for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Medical Sales Executive in Richmond, VA
    Current Employee - Medical Sales Executive in Richmond, VA
    Recommends
    Approves of CEO

    Pros

    GSK is a solid company with an outstanding reputation. I think that the products are well-received by the physicians and staff. I think you can lead a balanced life while working here. Compensation seems to be competitive. The company recently adjusted salaries because they hired a consulting group to evaluate how competitive the pay is. Co-workers are professional and are the type of people you would want as friends. The people in my division work together as a team and we try to help each other by passing along information that has helped us in the field. I have had to spend very little time at night or on the weekend doing administrative work.

    Cons

    I can't think of any downsides to working for GSK.

    Advice to Management

    Continue to ask employees for feedback. You do a great job in this department


  2. "Great company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Submissions Assistant in Research Triangle Park, NC
    Current Employee - Submissions Assistant in Research Triangle Park, NC
    Recommends
    No opinion of CEO

    Pros

    Great management, friendly folks and awesome atmosphere

    Cons

    The industry is facing uncertain times in general. A lot of the jobs now are for contractor positions (like mine) and they don't seem to want to hire for full-time, permanent

    Advice to Management

    I'm not sure since the current CEO is fairly new

  3. "Excellent company who care about their employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior IT Manager in Philadelphia, PA
    Current Employee - Senior IT Manager in Philadelphia, PA
    Recommends
    Approves of CEO

    Pros

    GSK is very family oriented and strives for a proper work-life balance for everyone. The benefits & salary are very competitive in the pharma industry. RTP & the Philadelphia are are two great places to work. Mass transit available for workers in center city Philly. On-site fitness centers and convenient parking too. Big potential with new CEO Witty.

    Cons

    Minimal amount of cross training. Employees tend to work in same area for years without chance for mobility. Only select few are given opportunity to job rotations and ultimate advancement. Current environment of downsizing has all employees on edge waiting for the ax to fall in their department.

    Advice to Management

    Continue to push everyone to stretch beyond GSK's traditional business model. Note that not all of your lieutenants may not being willing to give up their ways of working and the message is not filtering down.


  4. "Great company...miss it!"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pharmaceuticals Sales Representative
    Former Employee - Pharmaceuticals Sales Representative
    Recommends
    No opinion of CEO

    Pros

    great pay; if you work hard you'll be rewarded; high caliber of professionals on team; excellent ongoing training; excellent vacation and time off; can have work/life balance

    Cons

    I was laid off and despite that would rave about the company. I picked my poison so could expect that being the least tenured person on the team. I had a wonderful experience during my time there. I won a trip, made great money, felt proud of what I was doing. Yes, the cons...NO STABILITY. I agree. The morale is very low right now. Anyone who wants to get into pharma should wait. Get sales experience elsewhere copier, telecommunications, insurance, whatever...and come back when things look up. So cons, lack of stability, low morale, lack of motivation, no clear direction for professional development and growth, and most importantly, no sense of career advancement at all.

    Advice to Management

    -Keep goals and objectives attainable and realistic. Strive to keep morale high. Change compensation to be based on commission rather than bonuses. With commission you are compensated on whatever you set, rather than only making money when you hit goal.


  5. "Great global company. High % of contract "contingent workers" per employee."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Project Manager in King of Prussia, PA
    Current Employee - IT Project Manager in King of Prussia, PA
    Recommends
    Approves of CEO

    Pros

    Great international Fortune 500 company. Better than average share of fair and well-meaning management. A top-tier pharmaceutical and consumer brand endeavor that is lean on funding, but not stingy.

    Cons

    If it stands still, it gets outsourced. So prevalent is the outsourcing that large meetings between business and IT can be made with real business-impacting decisions committed and only afterward that one notices that no actual employees were involved. Teleconferences involving four or five counties, time zones and accents are so common that you cease to realize that you are picking-up slang from the other side of the planet.

    Advice to Management

    The Nike model of "outsource everything that you can" is business sustainable for manufacturing. But you are also a powerful R&D company. Farming out everyone that supports your key knowledge employees directly and indirectly does save short-term and even some long-term TCO, making shareholders happy. But if you continue to erode your employee base, you continue to erode the number of workers that genuinely care about the success of GlaxoSmithKline. When this sinkhole finally erupts at the surface years from now you will wonder why everyone is "letter of the process" instead of "spirit of the company" when key initiatives that require nimble teamwork fall flat. There are only so many mergers that will staff off catastrophe that you can arrange. Try refocusing on building your company from within instead of without, before it is too late.


  6. Helpful (2)

    "Great Company. But you are just a NUMBER"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Whitehall, PA
    Former Employee - Sales Representative in Whitehall, PA
    Recommends

    Pros

    Great place. Good compensationa nd benefits. Best training I ever had for sales.

    Cons

    You are just a number. Bad economic time you will be cut. You do two ride alongs with your boss a month; which is fine. But if your numbers for the week are bad then he will be on your butt aboout it. Micromanaging. Business doesnt always have to be threw the roof.

    Advice to Management

    Dont micromanage and worry about insane profits.


  7. "Great place to work but be prepared to work overseas. Mobility is essential to advancement."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Pittsburgh, PA
    Former Employee - Anonymous Employee in Pittsburgh, PA
    Recommends
    Approves of CEO

    Pros

    Global company in a very profitable industry. The company has consistently raised its game in the kind of marketing it does. Very focussed on bringing new products to market that deliver incremental sales.

    Cons

    Being a Brit or European can be an advantage even in the U.S. Americans have not fared well in the upper reaches of management.

    Advice to Management

    Stop the downsizing on the basis that there is more work that can be eliminated. This is a fallacy and it looks like there is now staffing up going on in certain areas.

  8. "A great place to work and be a leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Projject Manager in Research Triangle Park, NC
    Current Employee - Projject Manager in Research Triangle Park, NC
    Recommends
    Approves of CEO

    Pros

    GSK has great values which I truly believe in and can stand behind. I'm proud to work for a company that continues to give back (be patient focused, Commit to transparency, Always demonstrate the highest integrity in our conduct, show respect to people)

    Cons

    As like all Pharmaceutical companies within the industry, this work can be stressful and very competitive. One could get lost, demotivated and frustrated if not grounded in knowing why they are there (patient first).

    Advice to Management

    Continue to support a culture where, any individual within the company, no matter what level can speak freely and feel confident to raise their voice on any issue.


  9. "Helpful colleagues, very good manager, very flexible work schedule."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Co-Op in Raleigh, NC
    Current Employee - Co-Op in Raleigh, NC
    Recommends
    No opinion of CEO

    Pros

    Very flexible work schedule.
    Work personal life balanced.

    Cons

    Sadly, its not a software company.


  10. "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pharmaceutical Sales in Charlottesville, VA
    Current Employee - Pharmaceutical Sales in Charlottesville, VA
    Recommends
    Approves of CEO

    Pros

    Great pay with awesome environment. Very good products

    Cons

    Your job enjoyment depends on your district manager. Always afraid you're going to be laid off.

    Advice to Management

    Listen to field reps. Coach them, don't force them.


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