GlaxoSmithKline Reviews | Glassdoor

GlaxoSmithKline Reviews

Updated August 21, 2017
2,545 reviews

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2,545 Employee Reviews

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  1. "Working Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at GlaxoSmithKline full-time

    Pros

    Collegial staff, focused on performance

    Cons

    company does not have a strong pipeline, a lot of its future growth is contingent upon a couple of products doing well this year and next year


  2. "Senior Clinical Research Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at GlaxoSmithKline full-time

    Pros

    benefits, people, systems, company outlook

    Cons

    hierarchy, process overload, limited opportunities to advance

  3. Helpful (8)

    "A very good place to work that used to be great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Procurement Manager in Pittsburgh, PA
    Former Employee - Procurement Manager in Pittsburgh, PA
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at GlaxoSmithKline full-time (More than 10 years)

    Pros

    GSK Consumer Healthcare is a very good place to work but that had historically been a truly great place to work. The people you work with are exceptional and the culture has been historically supportive, encouraging, positive, and focused on development. The company has a true sense of mission and a strong teamwork approach. Compensation and benefits are without question exceptional as is the work life balance. During recent savings initiatives the travel budget was cut substantially year on year for the past 5 years. While this might seem like a negative it was in fact a very large positive having shown that most business travel can be cut without negative impacts on performance. Judicious investments in video teleconferencing and collaboration tools more than made up for the travel reductions and sharply improved work life balance for all corporate travelers especially where US/Europe and US/Asia travel was concerned.

    Cons

    Recent changes to the corporate strategy, integration of the Novartis business/joint venture, and a strong move to downsize has undercut the culture and resources that made it a truly great place to work. Many highly experienced individuals elected to leave the company due to these changes. This, along with a very challenging computer system upgrade has made life more difficult for employees. Hopefully these just turn out to be growing pains. The real negative has become the strong growth of corporate politics between the former GSK and Novartis factions. Politicization and siloing has pushed decision making on even the most mundane of subjects to much too high of a level. This coupled with business performance objectives that are divorced from what is actually feasible have contributed to distress at manager level and below.

    Advice to Management

    Restore the majority of decision making power to the Director and Manager level where it belongs. Similarly business performance objective setting needs to become much more of a bottom up exercise starting with those contributors who understand what is possible. Senior management needs to understand that all of the low hanging fruit is gone and performance improvements will have to come from more difficult projects that have a lower probability of success. Senior management needs to focus on wiping out the silos and the politicized culture and get back to the team mentality that made GSK a great place to work and a very successful company in the days of Nicorette/Nicoderm/Sensodyne etc.


  4. "Visionary company, but behavior based selling model has room for improvement."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - District Sales Manager in Los Angeles, CA
    Current Employee - District Sales Manager in Los Angeles, CA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at GlaxoSmithKline full-time (More than 10 years)

    Pros

    Great people, great products, industry leading, innovative, great pipeline, values-driven, customer centric, respectful workplace, great culture, fairly strong empowerment to run our business strategically within appropriate guard rails.

    Cons

    Behavior based selling model impedes potential for significant growth & sales professional accountability, and misaligns incentives around demonstrating behaviors vs. making sales. To some degree, the company is also focused on metrics (reach, frequency, # of calls, etc.) and wanting leaders to hold teams accountable to those things because we aren't allowed to incentivize sales performance below a regional level due to the Corporate Integrity Agreement GSK is in with the OIG.

    Advice to Management

    Align incentives to be a combination of values-based behaviors and sales performance down to the territory level.


  5. Helpful (1)

    "Pharmaceutical Sales Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Pharmaceuticals Sales Representative in Los Angeles, CA
    Former Employee - Senior Pharmaceuticals Sales Representative in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at GlaxoSmithKline full-time (More than 8 years)

    Pros

    Pay, some great colleagues, flexible schedule when necessary, continual training, great benefits package, decent customer spending account, territory size was manageable

    Cons

    Unnecessary stress, lots of box checking, performance review all based on manger's opinions not sales, unrealistic sales expectations, many no-see docs that are expected to be called on


  6. "N/a"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at GlaxoSmithKline full-time

    Pros

    Good work exp and on the job training

    Cons

    No room for growth unless wanting to relocate


  7. "Project Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Project Manager
    Current Employee - Senior Project Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GlaxoSmithKline full-time (More than 3 years)

    Pros

    Promotes Inclusion and Diversity and invests in people

    Cons

    Big company, complicated to navigate, systems and processes

    Advice to Management

    Simplify

  8. "GlaxoSmithKline"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at GlaxoSmithKline full-time

    Pros

    Great work/life balance. Opportunities for advancement.

    Cons

    Has gone through some mergers and selling off of other brands causing loss of some jobs and moving consumer headquarters to a new city.


  9. "Production Technician"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at GlaxoSmithKline full-time

    Pros

    Great benefits and salary for entry level positions

    Cons

    Poor communication and Training for advancing in career


  10. Helpful (1)

    "Challenging place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Philadelphia, PA
    Current Employee - Anonymous Employee in Philadelphia, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at GlaxoSmithKline full-time (More than 10 years)

    Pros

    Good pay and benefits package.

    Cons

    Constant downsizing and eliminating older workers. Weak pipeline. Constantly reducing employee benefits. Extremely political.


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