Global Crossing Reviews | Glassdoor

Global Crossing Reviews

Updated July 21, 2017
55 reviews

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55 Employee Reviews

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  1. Helpful (1)

    "overworked"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Southfield, MI
    Current Employee - Anonymous Employee in Southfield, MI
    No opinion of CEO

    Pros

    benefits, use of new leading technology

    Cons

    slow moving, employees do not undergo new technology training

    Advice to Management

    too much rhetoric and more action is needed


  2. "Great place to work - many opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Sunnyvale, CA
    Current Employee - Anonymous Employee in Sunnyvale, CA
    Recommends
    No opinion of CEO

    Pros

    People is friendly and treat you like a global family. Upper management is accessible and listen to employees. Benefits are ok. Work-life balance is doable.

    Cons

    I am concerned with the uncertanties that will come with the merger. But I'm sure it will be for the best.

  3. Helpful (1)

    "It is company with many possibilities to be great, but not yet."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Miami, FL
    Current Employee - Manager in Miami, FL
    Approves of CEO

    Pros

    It have the potential to become something much better and great. Smart pleople.

    Cons

    Getting a promotion could be more than difficult.


  4. "Best of The Bunch"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Account Manager in Cleveland, OH
    Current Employee - Senior Account Manager in Cleveland, OH
    Recommends
    Approves of CEO

    Pros

    Having done a tour of duty at several of the larger telco's , GC is clearly the cream of the crop. There is a sense of entrepeneurship and a willingness to think through things laterally that is sadly missing elsewhere. We try and differentiate via service - and it shows.

    Cons

    Nothing I would call a con so far.

    Advice to Management

    Continue to invest in UCommand - it needs to work perfectly EVERY time.


  5. "Good first internship"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Access Management Intern in Rochester, NY
    Former Employee - Access Management Intern in Rochester, NY
    Approves of CEO

    Pros

    Friendly work environment, learned valuable skills.

    Cons

    Low chance of moving up the ladder.


  6. "Good front-line people, some areas to improve upon"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Development Engineer in Phoenix, AZ
    Current Employee - Development Engineer in Phoenix, AZ
    Recommends
    Approves of CEO

    Pros

    Global Crossing engineering really does have some of the brightest engineers in the business, compared to what I've seen at other companies. GC has a long history of technological firsts in IP and MPLS, and despite difficult economies and tight budgets, continues to push ahead.

    Cons

    More focus needs to be placed in automation and infrastructure efficiency projects. Product and project initiatives need to be more realistic given IT, eng, and ops staffing and capital investment restrictions (i.e. don't say something will be done in 3 months when you know full well 12 months is the realistic date).

    Some middle management needs replacing or refreshing. Look to the NOC, where a career path needs to be developed and supported to help feed the rest of the company.

    Advice to Management

    Senior and middle management positions just seem to rotate through the same people and the 'in crowd'. A strong effort is made towards senior management communication, but I think everyone would like to see an occasional 'skip meeting' (i.e. meet with the bosses' boss), and occasional small-group round tables with senior management. Only so much can be accomplished in a quarterly 'town hall' where you have 30 seconds for a question and minimal chance for a real discussion.


  7. "Global crossing"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Sales Engineer in San Francisco, CA
    Current Employee - Senior Sales Engineer in San Francisco, CA
    Recommends
    Disapproves of CEO

    Pros

    Good benefits and company culture

    Cons

    Very large company therefor hard to make changes in the company.

    Advice to Management

    Too many to list. Overall changes are being made that will be helpful.

  8. "Internship Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Manager Analyst Intern in Rochester, NY
    Former Employee - Product Manager Analyst Intern in Rochester, NY
    Recommends
    Approves of CEO

    Pros

    Some of the best reasons to work at Global Crossing, are flexibility of schedule, the amount of freedom given to you to complete projects, and the helpfulness of senior management.

    Cons

    Some of the downsides to working in Global Crossing are few and far between, but its not recommended if you do not want to sit in a cubicle all day.

    Advice to Management

    Some advice I would give to Global Crossing is to incorporate more activities or opportunities throughout the work day that allows the employees interact with each other and get to know each other better, rather than everyone being compartmentalized in there respective teams.


  9. "Perhaps typically corporate-but slimy none the less"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Phoenix, AZ
    Former Employee - Anonymous Employee in Phoenix, AZ
    Doesn't Recommend
    Disapproves of CEO

    Pros

    I cannot speak for the sales department-- it is another culture all together. Engineering and related--- once you are hired you have a certain amount of autonomy to direct yourself. As years go by, this has become less and less , however. Pay is somewhat below the industry but the environment does offer a setting within which a young person with specific but limited skill set can get a job that pays more than most people in the country make. This company really does have a better physical network than almost anybody in the world and you can take some pride in working on cutting edge technology in a global setting.

    Cons

    I worked for the company for quite a few years. It has never had a clear focus in management from the top. Before the bankruptcy it was common for each department head to think up his own major project and fund it--they were all over the place. After the bankruptcy, not so much-- but still nothing from upper management but periodic pep talks and nothing from middle management but excuses. A real culture of infighting between departments and lack of cooperation. Once you are hired you will have great trouble being promoted but you will very likely be shuffled laterally on the whim of whatever new director arrives. There have been no increases in salary for years. There is a lot of good old boy nepotism in middle management. My department was taken over and nearly destroyed by a group of good old boys who had no idea what the department even did. Handed us back and forth between them for two or three years until they got bored and moved on. During the time I was there- 401k contributions were eliminated, no salary increases, medical coverage was reduced every year, employee rewards for outstanding work were reduced, rewards for money saving ideas was eliminated, employees were forced to accept unpaid days off, compensation for meals on company travel was eliminated, annul bonuses changed from stock options to restricted stock units, internet connection cost for remote workers was no longer covered, and a look at the Feb 09 "Insider Trading" site shows that collectivly, the top half dozen officers of the company got a bonus equal to the bonus of the entire rest of the company combined. Don't plan on retiring with these guys-- they will figure out some way to screw you before it's over.

    Advice to Management

    I don't think there is much that the current middle management could be told. They are being made to look better than they really are, by the hard work of those they manage--- but they will never admit that. To upper management-- stop playing with your stock options and your millionaire buddies, and start directing the company toward some real goal.


  10. "Not a bad place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Phoenix, AZ
    Former Employee - Anonymous Employee in Phoenix, AZ
    No opinion of CEO

    Pros

    Coworkers are great and some of the managers are decent.
    A lot of PTO time provided to new employees. (4 weeks)
    Good Medical Benefits

    Cons

    They have some really poor middle management.
    Trying to change anything for the better around here is like turning an oil tanker.

    Advice to Management

    Treat employees with more respect and trim some of the middle management. Especially the ones who have had positions "created" for them to avoid layoffs.


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