Global Document Solutions Reviews | Glassdoor

Global Document Solutions Reviews

Updated April 12, 2017
14 reviews

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2.5
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Global Document Solutions President & CEO, RR Donnelley Thomas J. Quinlan, III
Thomas J. Quinlan, III
3 Ratings

14 Employee Reviews

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  1. "Document Solutions Xerox, a great place to start a career straight out of college!"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Representative in Dayton, OH
    Former Employee - Marketing Representative in Dayton, OH
    Recommends

    Pros

    It is one fantastic place to start a career. You go through the same training as all Xerox Reps. You can run your own business straight out of college. It is an amazing amount of responsibility. You literally control the accounts within your zip-codes. You can sell the full line of Xerox solutions and answer to one manager.

    Cons

    It is a small company. People have to quit or resign for you to be promoted. There is high turnover and high stress. Not many people straight out of college can cut it. You need to be disciplined and have a quick mind to learn all of the ins and outs of the business. Leasing, the technology, server environments, internal buying processes of your customers. The list could go on forever. As long as you learn fast and are willing to study you will be fine.

    Advice to Management

    Keep doing what you are doing. You are making tons of money and giving people out of college a chance to succeed.


  2. "Get your feet wet and leave"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Developer in New York, NY
    Former Employee - Developer in New York, NY
    No opinion of CEO

    Pros

    A good place to get experience and your feet wet. As a developer, you have time to try new technology as they are not committed to one type language. Work and talk to a lot of different companies so it is good for networking and making new friends.

    Cons

    The compensation and benefits are not up to standards. They should definitely increase it and be more fair to their employees. Since it's a small company, opportunities for growth is not there. There is no programming development standards and common practices used here in this company.

    Advice to Management

    You have work to do.

  3. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Process Analyst in Chennai (India)
    Current Employee - Process Analyst in Chennai (India)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Global Document Solutions full-time (More than a year)

    Pros

    Great learning atmosphere
    Clear Visibility to the topmost management
    Work does not go un noticed

    Cons

    Slightly unprofessional middle management
    Lower and middle management completely dependant on the top management for extremely basic and primitive needs.

    Advice to Management

    Make the lower management decide on trivial aspects


  4. "Poor Morale and Under Appreciated Employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Global Document Solutions full-time

    Pros

    Friendly and helpful colleagues

    Cons

    High labour turnover and terrible staff morale

    Advice to Management

    Speak to employees and look to develop team for long term


  5. "No pay rise, no career progression."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Worker
    Current Employee - IT Worker
    Doesn't Recommend
    Negative Outlook

    Pros

    Big company working with very important clients.

    Cons

    No career progression in IT, all senior positions are based in Poland to cut cost. No pay rise, for 2 years as management always find an excuse. Very old technology.


  6. "Poor atmosphere, massive micromanagement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in London, England (UK)
    Current Employee - Project Manager in London, England (UK)
    Doesn't Recommend
    Negative Outlook

    I have been working at Global Document Solutions (More than a year)

    Pros

    They are paying for overtimes but do expect you to work them (a lot), easy to get this job judging how many young not very qualified PC are hired. They offer fruits twice per week and free milk/tea/coffee

    Cons

    They don't respect people, forcing them to stay overtimes.
    Massive micromanagement. Expect every email to be read and commented.
    Team Leaders are not people persons at all. They have no skills, no training to prepare them to manage people creating awful atmosphere.
    People are leaving this company as they cannot stand this lack of management culture and disrespect they got from Senior Staff.

    Advice to Management

    Learn how to respect people you manage. Be more friendly and understandable.


  7. "Average"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Chennai (India)
    Former Employee - Anonymous Employee in Chennai (India)

    Pros

    Good company for an entry level job. Negative experiences teaches you a lot to handle tricky situations in the future.

    Cons

    Rewarding actual performers gets drowned out. Senior management should see to it that shift timings are not extended beyond stipulated times. Zero work life balance for a family person.

    Advice to Management

    Reporting managers also need recognition and more responsibilities. Helps motivating them further

  8. "Business Development Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Director in London, England (UK)
    Current Employee - Business Director in London, England (UK)
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Global Document Solutions (More than a year)

    Pros

    Great people to work with

    Cons

    Strategy needs to be defined


  9. "Friendly company doing its best to add value to clients"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Director
    Current Employee - Account Director
    Recommends
    Positive Outlook

    I have been working at Global Document Solutions full-time (More than 5 years)

    Pros

    Small enough company to make a difference

    Cons

    Difficult to make a difference because of lack of formal process and structure

    Advice to Management

    Create templated documentation to avoid reinventing the wheel and streamline back office processes - too fragmented across BU's and geographies


  10. "Company trying to modernize struggling to get new business while loosing long established install base."

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Great people to work with is the main reason for remaining with them

    Cons

    Mean n lean attitude which translates into cheap. Convoluted pay rise scheme designed to provide the smallest increases possible to the fewest amount of employees. Training is little or none. Poor investment in staff across the board.
    Mismanagement and loss of clients now translates into major cost cutting exercise with substantial personnel to be fired.

    Advice to Management

    Squarely fault of poor management that the situation has deteriorated to this point.
    Too little too late. Good luck in the future


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