Global Experience Specialists Reviews | Glassdoor

Global Experience Specialists Reviews

Updated February 19, 2019
191 reviews

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3.2
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Global Experience Specialists President Steve W. Moster
Steve W. Moster
85 Ratings

Employee Reviews

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Pros
  • "Good work life / balance if you are on top of your work" (in 11 reviews)

  • "Great people, a big company with a family like feel to it" (in 17 reviews)

Cons
  • "work/life balance during trade shows is pretty bad" (in 12 reviews)

  • "long hours, no comradely, lots of micro managing" (in 17 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (1)

    "Great place to work! Excellent Team!"

    StarStarStarStarStar
    Current Employee - Graphic Designer
    Current Employee - Graphic Designer
    Recommends

    I have been working at Global Experience Specialists part-time (Less than a year)

    Pros

    Excellent caliber of clients, wonderful team mates, very supportive.

    Cons

    Not enough work to keep me around!!!

    Global Experience Specialists Response

    Dec 17, 2018 – Director Global Talent Management

    It's awesome to hear such positive feedback! We truly value our employees and really appreciate you taking the time to leave a review about your experience during your time with us. We have a lot of... More


  2. Helpful (1)

    "Poor Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    I have been working at Global Experience Specialists full-time (More than 5 years)

    Pros

    Flexible work schedule and travel availability

    Cons

    Management support, pay and insurance benefits are expensive

    Advice to Management

    Promote within and support your employees in all areas

  3. Helpful (1)

    "Use to be a good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Global Experience Specialists full-time (More than a year)

    Pros

    Mostly Nice coworkers.
    Lots of time off.

    Cons

    Layoffs and closing of shared services building.
    Busy body middle managers who do not have a plan.

    Advice to Management

    Stop letting the competitors eat your lunch.
    Stop hiring yes men middle managers that have no clue about what they are doing.
    No vision is presented to employees, just a lot of useless town hall meetings that talk about nothing.


  4. Helpful (1)

    "Its okay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    I have been working at Global Experience Specialists full-time (More than 5 years)

    Pros

    Your not micromanaged and you have the ability to work at your own speed. Flexible work schedule

    Cons

    No room for growth
    They dont often promote from within
    Pay

    Advice to Management

    Boost office morale and be more attentive to employees
    Older Management needs to be brought up speed with new technology and be held accountable

    Global Experience Specialists Response

    Jan 11, 2019 – Director Global Talent Management

    GES creates a fun and nurturing environment in which to work. We are very fast paced and have a lot going on. We do our best to ensure are processes are efficient and everyone has the tools they need... More


  5. "Love my Coworkers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Exhibit Services Coordinator in Atlanta, GA
    Current Employee - Exhibit Services Coordinator in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Global Experience Specialists full-time (More than a year)

    Pros

    Travel with chances of overtime

    Cons

    Health insurance very expensive. Pay low compared to competitors.

    Advice to Management

    Keep up the great job communicating to your employees but can you listen to more of our ideas.

    Global Experience Specialists Response

    Dec 17, 2018 – Director Global Talent Management

    Thanks very much for the review and especially for the advice to management! We will keep our focus on great experiences and continue to listen as you suggest -- Thanks again....


  6. "Great place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at Global Experience Specialists full-time

    Pros

    The management and employees are great

    Cons

    Uses old dos system.for order entry

    Global Experience Specialists Response

    Dec 4, 2018 – Director Global Talent Management

    It's awesome to hear such positive feedback! We truly value our employees and really appreciate you taking the time to leave a review about your experience during your time with us. We have a lot of... More


  7. Helpful (2)

    "no compassion for employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Global Experience Specialists full-time (More than 5 years)

    Pros

    Great pay & work environment (at times)

    Cons

    Just saw my immediate supervisor get terminated after 20 years with the company due to "performance issues". Our city has been working non-stop since January and they terminated an operations manager with no prejudice. Our work field is a very stressful environment having to deal with meeting financial & productivity goals. When you add medical & personal issues that we all can encounter it makes our job difficult. There is no loyalty in this company. There is a reason why there is no employee retention in our company. Maybe we should re-evaluate our work structure & methodology to determine how we can best improve our methods while still maintaining a profitable company. Lets make incentives for lower level employees from additional vacation days earned to financial bonuses for various things including increasing special handling, cutting ste down, reducing claims, etc. If you were to ask the majority of employees in their respective cities to comment on our current work atmosphere, I'm sure there would be a considerable amount of comments regarding on how to improve our work environment. Lets do things to improve employee moral like maybe catered lunches during each fiscal quarter or maybe offer things to relieve stress and anxiety at work like a room dedicated to relieve stress with massage chairs or other equipment to help us relieve stress/tension and assist us in getting re-focused on tasks.

    No room for promotions. There should be a chance for promotions in each city. If the employee has been in a certain position for a certain amount of years, offer a promotion even if there is no open positions in that field or atleast make the merit raises a reasonable amount and not pennies on the dollar. Why force coordinators to be stuck at senior operations coordinators or regular coordinators with no advancement or for supervisors with no advancement to operations managers.

    Advice to Management

    I would love to see a suggestion email address or have visits from the upper management from president to COO to our individual offices from time to time to have a city hall type meeting with employees.

    Global Experience Specialists Response

    Dec 5, 2018 – Director Global Talent Management

    Your honest and candid feedback is appreciated. Work life balance is incredibly important in addition to ensuring our employees have the resources they need to support them personally and... More

  8. "Awesome Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Global Experience Specialists full-time

    Pros

    Takes care of employees

    Cons

    Too much load at a time

    Global Experience Specialists Response

    Oct 24, 2018 – Director Global Talent Management

    It's awesome to hear such positive feedback! We truly value our employees and really appreciate you taking the time to leave a review about your experience during your time with us. We have a lot of... More


  9. Helpful (1)

    "Admirable vision. Moving too fast."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Services in Atlanta, GA
    Former Employee - Client Services in Atlanta, GA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Global Experience Specialists full-time (More than 3 years)

    Pros

    Large, global organization with opportunities to network and move positions between the different companies they own.

    Cons

    More concerned about profit margins over quality service. Awards sub-contracted Services to companies they don’t own when they have a portfolio of companies they do own who can provide the exact same sub-services. Promised me a certain amount of money to go back and get an education while working for them full-time, invoiced them when finished with program (grade minimum met), and didn’t pay me the amount they told me they would pay up front, came up with a bunch of excuses as to why they didn’t want to pay, and blamed other companies they owned for their mistake—educational reimbursement is a joke.

    Advice to Management

    Go private. Institute similar processes, procedures, and guidelines across all companies owned and reprimand employees who don’t abide by the rules more often to weed out the bad eggs. Implement qualified leadership within each company they own, ones that can prove they understand and can communicate the correct vision and goals of the organization as a whole.

    Global Experience Specialists Response

    Oct 24, 2018 – Director Global Talent Management

    Thank you for taking the time to share your perspective. We too agree we have lots of great people here throughout the organization that have a passion for what they do! We believe we have a lot to... More


  10. Helpful (1)

    "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    Approves of CEO

    I have been working at Global Experience Specialists full-time

    Pros

    Good company culture, get to travel to some fun cities

    Cons

    Business is very cyclical - something to get used to. You'll be incredibly busy for a few months then things really slow down - Nature of the industry

    Global Experience Specialists Response

    Oct 4, 2018 – Director Global Talent Management

    It's awesome to hear such positive feedback! We truly value our employees and really appreciate you taking the time to leave a review about your experience during your time with us. We have a lot of... More