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"Good work life / balance if you are on top of your work" (in 11 reviews)
"Great people, a big company with a family like feel to it" (in 17 reviews)
"work/life balance during trade shows is pretty bad" (in 12 reviews)
"long hours, no comradely, lots of micro managing" (in 17 reviews)
Helpful (1)
I have been working at Global Experience Specialists part-time (Less than a year)
Pros
Excellent caliber of clients, wonderful team mates, very supportive.
Cons
Not enough work to keep me around!!!
Helpful (1)
I have been working at Global Experience Specialists full-time (More than 5 years)
Pros
Flexible work schedule and travel availability
Cons
Management support, pay and insurance benefits are expensive
Advice to Management
Promote within and support your employees in all areas
Helpful (1)
I worked at Global Experience Specialists full-time (More than a year)
Pros
Mostly Nice coworkers.
Lots of time off.
Cons
Layoffs and closing of shared services building.
Busy body middle managers who do not have a plan.
Advice to Management
Stop letting the competitors eat your lunch.
Stop hiring yes men middle managers that have no clue about what they are doing.
No vision is presented to employees, just a lot of useless town hall meetings that talk about nothing.
Helpful (1)
I have been working at Global Experience Specialists full-time (More than 5 years)
Pros
Your not micromanaged and you have the ability to work at your own speed. Flexible work schedule
Cons
No room for growth
They dont often promote from within
Pay
Advice to Management
Boost office morale and be more attentive to employees
Older Management needs to be brought up speed with new technology and be held accountable
I have been working at Global Experience Specialists full-time (More than a year)
Pros
Travel with chances of overtime
Cons
Health insurance very expensive. Pay low compared to competitors.
Advice to Management
Keep up the great job communicating to your employees but can you listen to more of our ideas.
I worked at Global Experience Specialists full-time
Pros
The management and employees are great
Cons
Uses old dos system.for order entry
Helpful (2)
I have been working at Global Experience Specialists full-time (More than 5 years)
Pros
Great pay & work environment (at times)
Cons
Just saw my immediate supervisor get terminated after 20 years with the company due to "performance issues". Our city has been working non-stop since January and they terminated an operations manager with no prejudice. Our work field is a very stressful environment having to deal with meeting financial & productivity goals. When you add medical & personal issues that we all can encounter it makes our job difficult. There is no loyalty in this company. There is a reason why there is no employee retention in our company. Maybe we should re-evaluate our work structure & methodology to determine how we can best improve our methods while still maintaining a profitable company. Lets make incentives for lower level employees from additional vacation days earned to financial bonuses for various things including increasing special handling, cutting ste down, reducing claims, etc. If you were to ask the majority of employees in their respective cities to comment on our current work atmosphere, I'm sure there would be a considerable amount of comments regarding on how to improve our work environment. Lets do things to improve employee moral like maybe catered lunches during each fiscal quarter or maybe offer things to relieve stress and anxiety at work like a room dedicated to relieve stress with massage chairs or other equipment to help us relieve stress/tension and assist us in getting re-focused on tasks.
No room for promotions. There should be a chance for promotions in each city. If the employee has been in a certain position for a certain amount of years, offer a promotion even if there is no open positions in that field or atleast make the merit raises a reasonable amount and not pennies on the dollar. Why force coordinators to be stuck at senior operations coordinators or regular coordinators with no advancement or for supervisors with no advancement to operations managers.
Advice to Management
I would love to see a suggestion email address or have visits from the upper management from president to COO to our individual offices from time to time to have a city hall type meeting with employees.
I have been working at Global Experience Specialists full-time
Pros
Takes care of employees
Cons
Too much load at a time
Helpful (1)
I worked at Global Experience Specialists full-time (More than 3 years)
Pros
Large, global organization with opportunities to network and move positions between the different companies they own.
Cons
More concerned about profit margins over quality service. Awards sub-contracted Services to companies they don’t own when they have a portfolio of companies they do own who can provide the exact same sub-services. Promised me a certain amount of money to go back and get an education while working for them full-time, invoiced them when finished with program (grade minimum met), and didn’t pay me the amount they told me they would pay up front, came up with a bunch of excuses as to why they didn’t want to pay, and blamed other companies they owned for their mistake—educational reimbursement is a joke.
Advice to Management
Go private. Institute similar processes, procedures, and guidelines across all companies owned and reprimand employees who don’t abide by the rules more often to weed out the bad eggs. Implement qualified leadership within each company they own, ones that can prove they understand and can communicate the correct vision and goals of the organization as a whole.
Helpful (1)
I have been working at Global Experience Specialists full-time
Pros
Good company culture, get to travel to some fun cities
Cons
Business is very cyclical - something to get used to. You'll be incredibly busy for a few months then things really slow down - Nature of the industry
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Global Experience Specialists Response
Dec 17, 2018 – Director Global Talent Management
It's awesome to hear such positive feedback! We truly value our employees and really appreciate you taking the time to leave a review about your experience during your time with us. We have a lot of work to do, but it's full speed ahead! A genuine thank you for everything you bring to the table while you are here. We wish you the absolute best and keep on doing great things!... MoreLess