Global Response Reviews | Glassdoor

Global Response Reviews

Updated Jul 14, 2019

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Found 134 reviews

2.8
StarStarStarStarStar
Rating TrendsRating Trends
57%
Recommend to a Friend
51%
Approve of CEO
Stephen Shooster
47 Ratings
Pros
  • "Nice environment, Nice Cafeterias, Weekly Pay(in 23 reviews)

  • "Flexible hours, good benefits, nice people(in 8 reviews)

Cons
  • "everything else: no room for advancement(in 7 reviews)

  • "No room for growth or upper management(in 5 reviews)

More Pros and Cons
  1. "Not too bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Global Response full-time

    Pros

    Weekly pay, good lunch area

    Cons

    you're just another number here, lazy managers

    Advice to Management

    give more raises to those who go the extra mile

    Global Response2018-12-10
  2. Helpful (1)

    "An Excellent opportunity for your future!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Supervisor in Margate, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Global Response full-time for more than 10 years

    Pros

    Privately owned company where the owners actually interact with rank and file and employees are on a first name basis with them. Long term employees are recognized for their dedication by being given expensive gifts, a pair of diamond earrings for the women and exclusive timepiece for the men.

    Cons

    Project Managers form cliques and then conspire against team members to get them released, usually because the agent does a better job than the P/M and this creates worry amongst the P/M's. During the hiring process H/R informs the new hires that at the end of their first 90 days they qualify for Permanency, thereby becoming eligible for major benefits (medical, dental and vision) as well as PTO and other privileges....

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    Advice to Management

    Initially, pay a more respectable living wage to new hires as this will attract a better, more responsible and mature category of potential employees and on that same note, make it more difficult to qualify for employment by way of more stringent testing. Promote from within as this will improve performance (and behavior) across the gamut of current employees. You will definitely have a much better grade of workers...

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    Global Response2019-07-14
  3. Helpful (1)

    "Terrible company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Telecommunications 

    I worked at Global Response full-time for less than a year

    Pros

    Steady job and central location.

    Cons

    Managers, breaks only 15 minutes, low salary

    Global Response2019-06-30
  4. "Great Place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Project Manager in Boynton Beach, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Global Response full-time for more than 10 years

    Pros

    Hours are flexible upper management great

    Cons

    Being overlooked for position of advancement

    Global Response2019-06-07
  5. "Decent job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Coral Springs, FL
    Recommends

    I worked at Global Response full-time for more than a year

    Pros

    Consistent, coworkers are great, depending on the specific brand you get, times can be flexible.

    Cons

    Revolving door of new employees, pay could be better.

    Global Response2019-06-05
  6. Helpful (1)

    "ZARA Account"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Brand Specialist in Margate, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Global Response full-time for more than 3 years

    Pros

    I am part of the Social Media Team and enjoy what I do.

    Cons

    No room for advancement. Pay is minimal . Company rules/regulations/policies can be much different and unusual from that of corporate offices.

    Advice to Management

    Show your employees you care.

    Global Response2019-05-30
  7. Helpful (1)

    "customer service"

    StarStarStarStarStar
      Former Employee - Anonymous Employee 

      I worked at Global Response full-time

      Pros

      pay and lunch were good

      Cons

      the way you get worked

      Global Response2019-04-29
    • "it was ok"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Brand Specialist 

      I worked at Global Response full-time for less than a year

      Pros

      pay $400 check every week

      Cons

      management is not great breaks short

      Global Response2019-03-06
    • Helpful (1)

      "Depends on Department"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Brand Specialist 
      Recommends
      Negative Outlook
      No opinion of CEO

      I have been working at Global Response full-time for less than a year

      Pros

      Good pay, choice of schedules, many departments to work for

      Cons

      Some departments are more organized than others, training also depends on department. Pay depends on department. They keep you temp to perm until they decide you're worth keeping, no probation period. They expect you to only have 2 days sick/call out the whole year.

      Advice to Management

      Training should be more organized. Have a probation period for employees, kind of ridiculous you can work for the company 10+ months and still be temp. Just makes it feel like you're just trying to save on money and don't care too much about employees. You should know within 3 months like every other company out there if you want to keep us as perm.

      Global Response2019-03-01
    • "It’s ok"

      StarStarStarStarStar
        Former Employee - Brand Specialist 

        I worked at Global Response full-time

        Pros

        Unlimited overtime Great people

        Cons

        Schedule are not great for people with child

        Global Response2019-02-19
      Found 134 reviews