I have been working at GlobalVision International, Inc as a contractor (More than 8 years)
GlobalVision International, Inc. has the expertise you'd expect from a corporation & the personal service you'd expect from a local business.
I've watched president & owner Nabil Freij build GVI - now 18 years in operation - into the leader in the business: He gives great results & delivery times - and you always feel like he's on your team, whether you're working for him or he's working for you.
I enthusiastically recommend doing business with Nabil & GlobalVision Int'l, whatever your status.
If you work for Nabil Freij at GlobalVision, you might want more assignments so you can contribute more to his company.
Stimulating and challenging with interaction with people from all around the world
Professional environment with talented and skilled colleagues
Compensation is great
No lay offs during bad economy
Always using the latest technology and advancing with the latest technology
Many opportunities to interact with clients, colleagues and partners
Many opportunities to grow within the company and assume bigger responsibilities
Communication is a key element within the different departments
Small office and if we have one bad fruit it affects the moral
Given the nature of this business, servicing clients may require additional time at work especially when dealing with different time zones
Advice to Management
Always hire professionals with good intentions to help the company grow.
The ownership and other employees are tremendous people. They are understanding of the balance between family and work lives. They are not "slave drivers" and they want you to succeed. Ownership/Management is proud to offer its clients a premium service and will not apologize for charging a premium for that (and I also felt the same as an employee). I truly could not speak any more highly of the President/Owner of GlobalVision. I am proud to have known him and I am thankful for the opportunity he gave me and hope to continue to have him and the others at the company in my life as my journey continues.
Because it is a small company, the positives that one has can also be negatives. Occasionally, I felt a bit disrespected by one person when I would make a human error (as we all do), but that was very infrequently. She was under a lot of pressure too so I understood it and let it go. Even though that occurred occasionally, I think she is a wonderful person too, so I tried not to let it bother me for long. One of the largest challenges was simply that the potential clients were typically non-decision makers contacting us looking for "unpaid consulting" or pricing without any commitment in exchange. And because of that, by the very nature of that interaction (even if some level of qualification was done), most prospective clients viewed translation as a commodity so they would generally buy from the cheapest quoted company. So even if some sales people felt the need to put a lot of quotes out there, the closing percentage was very small. That said, I take responsibility for my ultimate failure at GlobalVision. If you are a potential sales person looking to join GlobalVision or any company for that matter, don't ever blame the company. Ultimately the reason that you fail is because of you and nobody else! I don't believe that management could have changed the outcome of my closing ratio.
Advice to Management
The only few things that I would have suggested, management has already taken steps to address. The President of the company is a brilliant technical engineer and businessman, but I don't feel that sales was his forte'. I know that in past years, in a different economic time, he and the salespeople he had could make sales and it was almost easy to do so, but in a very competitive environment, it is a game of inches. I would always want to do role-playing, but he did not want to comfortably participate in that activity. Because he is very intelligent, I think he felt that when I would ask questions in a sales role (role-play), that it would be insulting to the potential client if I were to ask questions that he thought had obvious answers. I felt otherwise and it would frustrate both him and me. But I think that he knew that sales wasn't something that he should be managing and recognized that and delegated that to a sales manager. I gave him kudos for that. Aside from that, the only other thing that I might suggest is a slightly better internal mechanism for data entry and CRM. To add a new customer to the various databases and approve a project, it required a lot of redundant efforts. It was not a big deal, but the more places you need to re-enter data, the more opportunity for human error exists.
Very high standard of service
Chance to do anything to help the company
Company is on the rise, has not peaked yet
People are friendly, hardworking, loyal
Management is honest, extremely responsive
Tools are somewhat limited given low operations budget
Communication could be better
Pay is low unless you can prove yourself
Short patience by management
Advice to Management
Continue to hire well educated, motivated people
Improve tools such as telecom infrastructure
Invest in the brand and value top-notch communications with prospects via website, marketing materials, etc.
Be willing to invest in top vendor talent, as you are asking your clients to do that
Very professional work environement where everyone is treated with respect and dignity
Managers are straight shooters. No politics and no back stabbing.
Excellent group of people to work with and learn from
Clients are very important but they don't rule the company
Focus on process, technology and people
No red take
Love the 3 weeks of vacation from year 1!
Smaller work environment with limited growth opportunities, but the challenge is always there
As a result, have to be an expert in many areas like sales + marketing, project management + QA, IT + Software development, or DTP + Localization expertise...
Advice to Management
Add another layer of hierarchy in management to create more opportunities for career growth
I have been with the company for a few years, and since the beginning was given the opportunity to own and work through the given projects with given permanent clients. There has been no interference as long as the projects were delivered on time and within or above client expectations and/or requirements, and even if mistakes were made I was given the opportunity to solve issues without having higher management interfere. No one is looking over my shoulder, which is the most important reason for my work satisfaction.
Information flow about company changes could sometimes be improved, e.g. if a new employee is hired it would help to have him introduced by management.
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