GoDaddy Reviews in Phoenix, AZ | Glassdoor

GoDaddy Phoenix Reviews

Updated July 21, 2017
491 reviews

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Phoenix, AZ Area

491 Employee Reviews

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Pros
  • Great benefits and opportunities to progress in your career (in 105 reviews)

  • great pay if you are good at sales, good benefits perks (in 53 reviews)

Cons
  • Its a call center job for the most part (in 53 reviews)

  • Illusion that employees that upper management actually care about customers (in 28 reviews)

More Pros and Cons

  1. "Small Business Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Small Business Sales Consultant in Tempe, AZ
    Current Employee - Small Business Sales Consultant in Tempe, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GoDaddy full-time (More than 3 years)

    Pros

    Great benefits, good pay, I understand the job, perform well and have tenure.

    Cons

    Company went corporate and changed pay structure, department metrics, other changes. Didn't handle important things well with me. Poor decision making

    Advice to Management

    I would tell them they need to revert back to the moral and ethical standards of doing right by the customer and employee rather than sticking to outdated policies.

    GoDaddy Response

    Mar 7, 2017 – Director

    Thank you for sharing your thoughts. At Godaddy our success and growth has come from being a people first company. (Employees and Customers) We have recently updated many old policies and put the... More


  2. Helpful (1)

    "Sales Pressure You Won't Find At Similar Companies in the Valley (Endurance International Group)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Development (Get More Money) Team in Gilbert, AZ
    Former Employee - Customer Development (Get More Money) Team in Gilbert, AZ
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at GoDaddy full-time (More than 3 years)

    Pros

    Good bonus plan (though very commonly cut and slashed)

    Cons

    Lack of Transparency and habitually peeing on your feet while telling you it's raining (bonus cuts while delivering the message you will actually be making more money)l

    Advice to Management

    Watch out for your competitors. A customer centric attitude will take you far as a company whereas pushing your representatives to generate more and more new revenue for each customer even though customers don't need new products won't. It's easy to say you're customer centric. Your actions and metrics you hold employees accountable to paint a completely different picture.

    GoDaddy Response

    Apr 25, 2017 – Manager

    Thank you for taking the time to provide your feedback. Transparency is something we have worked hard to improve. Each month, we communicate the sales goals in advance and explain how they were... More

  3. "Senior Product Marketing Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Scottsdale, AZ
    Current Employee - Anonymous Employee in Scottsdale, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GoDaddy full-time (More than 5 years)

    Pros

    Autonomy and ownership of the product and marketing strategy to help the customer and grow sales.

    Cons

    Pressure to hit quarterly sales numbers while still doing what's right for the customer. Customer-first is what we strive for but hitting sales numbers is the ultimate metric.


  4. Helpful (4)

    "Not as good as they once was...."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - PWS Sales and Retention Specialist in Gilbert, AZ
    Former Employee - PWS Sales and Retention Specialist in Gilbert, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at GoDaddy full-time (More than 3 years)

    Pros

    Great benefits, 401k, and they have a great work environment.

    Cons

    Too many pay plan changes! Constant pay cuts with increased responsibilities.

    Work environments are vastly different between corporate and call center (c3) departments.

    If your not in the "the club" to are not going to get promoted.

    No value in degrees earned after being hired.

    Career progression is non-existent despite the failed attempt last year to let employees know of other departments.

    Advice to Management

    To upper management; stop the constant pay plan changes!!!! It causes your best employees to leave. It is OK to payout bonuses for sales positions!!!

    Also you are becoming top heavy w/ managers! Over-loading with management is like having too many chefs in the kitchen!!

    GoDaddy Response

    Mar 6, 2017 – VP, Customer Contact Strategy

    Thank you for your feedback and being on the team for over three years, that's great. I also appreciate the shout out about our work environment and benefits/401k - we're proud of that! We are making... More


  5. "The vest work experience ever!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Internet Sales and Service Consultant in Gilbert, AZ
    Current Employee - Internet Sales and Service Consultant in Gilbert, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GoDaddy full-time (More than a year)

    Pros

    Benefits, Pay, Challenging Environment, Setup for Success, Values, Customer Base

    Cons

    Metrics are bit stressful to maintain when you go on vacation or get sick or have ridiculous high goals (Which upper-management tells you after you be written up for not meeting them in a company wide email.) I guess GoDaddy really need the 24 dollars I didn't make for them.

    Advice to Management

    If one month you say that the metrics from another was to high then why right people up for them?

    GoDaddy Response

    Feb 13, 2017 – Director

    Thank you for taking the time to write the review. Godaddy has become a great place to work based on the feedback we have received from our employees. Based on feedback from our employees when you... More


  6. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Call Center Customer Service Representative in Tempe, AZ
    Former Employee - Call Center Customer Service Representative in Tempe, AZ
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at GoDaddy full-time (More than 3 years)

    Pros

    Fun work environment. Benefits and pay are descent. The Christmas party is out of control amazing. There are definitely opportunities to climb the corporate ladder, but only really two mid management.

    Cons

    What was once a fantastic commission structure and benefits package, corporate has continuously reduced the amount of take-home pay and 401(k) matching. They now have focused more on revenue from the website and less on their call center.

    GoDaddy Response

    Feb 6, 2017 – Director

    hank you so much for taking the time to write this review. We pride ourselves on having an incredible benefits program that not only includes great medical, dental, vision, etc., but also a focus on... More


  7. "GoDaddy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Tempe, AZ
    Former Employee - Customer Service Representative in Tempe, AZ
    Recommends
    Neutral Outlook

    I worked at GoDaddy full-time (More than 5 years)

    Pros

    Great company to work for.

    Cons

    sad it became a Public Company

    GoDaddy Response

    Feb 6, 2017 – Director

    Thank you for taking the time to write your feedback. Going public has not changed our passion or vision. We are still the same people focused company driven to help small business owners reach their... More

  8. "Meh, not for everyone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inbound Customer Service Representative in Tempe, AZ
    Former Employee - Inbound Customer Service Representative in Tempe, AZ
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at GoDaddy part-time (Less than a year)

    Pros

    Great atmosphere, very Silicon Valley in the way it is set up, as well as awesome benefits!

    Cons

    The stress of the job (at least mine, I did wish I'd applied to another department that was more administrative and not so sales oriented)

    Advice to Management

    Management does a great job at GoDaddy, unless you are a manager for the inbound sales department. Then you're most likely straight up lazy (sorry 'bout it).

    GoDaddy Response

    Feb 6, 2017 – Director

    At GoDaddy we value the importance of time away from work in order to decompress and keep stress levels down. Which is why we offer a generous time off plan where in the first year you can accrue... More


  9. "Inbound Sales and Support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inbound Sales and Support in Gilbert, AZ
    Former Employee - Inbound Sales and Support in Gilbert, AZ
    Positive Outlook
    Approves of CEO

    I worked at GoDaddy (More than a year)

    Pros

    Fun atmosphere. People have a lot of energy and laugh and help customer's succeed online!

    Cons

    The company has been making a lot of corporate changes after going public. They have new policy in place to if you take vacation it counts against your sales metrics. This is u fair because they reward you with vacation but when you use it it hurts you financially. I hope they fix that!!!

    Advice to Management

    Listen to your employees who have been with you for a long time. Happy employees = happy customers

    GoDaddy Response

    Jan 30, 2017 – Director

    Thank you for he feedback. We understand the importance of listening to the advise of our employees. We have an annual survey each year to identify the top area's for improvement and make changes to... More


  10. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Development Consultant in Gilbert, AZ
    Current Employee - Customer Development Consultant in Gilbert, AZ

    I have been working at GoDaddy full-time (Less than a year)

    Pros

    Great benefits and culture, wonderful company to work for.

    Cons

    The hiring process is very slow.

    Advice to Management

    Speed up the hiring process.

    GoDaddy Response

    Jan 23, 2017 – Sr. Mgr CDT

    Thank you so much for taking the time to write this review. We pride ourselves on having an incredible benefits program that not only includes great medical, dental, vision, etc., but also a focus on... More


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