GoDaddy Reviews | Glassdoor

GoDaddy Reviews

Updated March 22, 2017
159 reviews

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3.0
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Recommend to a friend
Approve of CEO
GoDaddy CEO Blake Irving
Blake Irving
73 Ratings

159 Employee Reviews

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Pros
  • Great benefits and opportunities to progress in your career (in 93 reviews)

  • Good benefits and a variety of available shifts (in 51 reviews)

Cons
  • They now have focused more on revenue from the website and less on their call center (in 47 reviews)

  • Upper management has lost site of what Dr (in 24 reviews)

More Pros and Cons

  1. "Agent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at GoDaddy full-time (More than 5 years)

    Pros

    Great benefits! Lots of vacation time.

    Cons

    There is almost no way to move up in the company. They make lateral moves seem like a promotion, but don't let you move up unless you quit and apply from another company. There are a lot of talent and skills that get passed up to hire a friend from outside.

    Advice to Management

    Look at the talent you currently have instead of hiring from outside people who have no idea how things work.


  2. "advice for people who apply"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Internet Sales and Service Consultant in Tempe, AZ
    Current Employee - Internet Sales and Service Consultant in Tempe, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GoDaddy full-time (More than 3 years)

    Pros

    Pay, cafeteria, benefits, people, fun prizes

    Cons

    bonus structure is very difficult, feels like they pick favorites for promotions, feels like this company will go overseas

    Advice to Management

    keep our jobs in the usa please


  3. "Not for the long term"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at GoDaddy full-time (More than 3 years)

    Pros

    Compensation, benefits, facilities, holiday party

    Cons

    High turn over, lack of transparency, lower level management

    Advice to Management

    Take care of your employees because they take care of your customers


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Technical Support"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at GoDaddy full-time

    Pros

    Good culture, good bonus

    Cons

    Focused to much on sales and not the customer.

    GoDaddy Response

    Mar 7, 2017 – Director

    Thank you for taking the time to write the review. Our culture is one based on customer service and consultation. We know that in order for our customers to succeed online they need to have a partner ... More


  6. "Meh, not for everyone"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inbound Customer Service Representative in Tempe, AZ
    Former Employee - Inbound Customer Service Representative in Tempe, AZ
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at GoDaddy part-time (Less than a year)

    Pros

    Great atmosphere, very Silicon Valley in the way it is set up, as well as awesome benefits!

    Cons

    The stress of the job (at least mine, I did wish I'd applied to another department that was more administrative and not so sales oriented)

    Advice to Management

    Management does a great job at GoDaddy, unless you are a manager for the inbound sales department. Then you're most likely straight up lazy (sorry 'bout it).

    GoDaddy Response

    Feb 6, 2017 – Director

    At GoDaddy we value the importance of time away from work in order to decompress and keep stress levels down. Which is why we offer a generous time off plan where in the first year you can accrue ... More


  7. "Inbound Sales and Support"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inbound Sales and Support in Gilbert, AZ
    Former Employee - Inbound Sales and Support in Gilbert, AZ
    Positive Outlook
    Approves of CEO

    I worked at GoDaddy (More than a year)

    Pros

    Fun atmosphere. People have a lot of energy and laugh and help customer's succeed online!

    Cons

    The company has been making a lot of corporate changes after going public. They have new policy in place to if you take vacation it counts against your sales metrics. This is u fair because they reward you with vacation but when you use it it hurts you financially. I hope they fix that!!!

    Advice to Management

    Listen to your employees who have been with you for a long time. Happy employees = happy customers

    GoDaddy Response

    Jan 30, 2017 – Director

    Thank you for he feedback. We understand the importance of listening to the advise of our employees. We have an annual survey each year to identify the top area's for improvement and make changes to ... More


  8. Helpful (1)

    "The Best Company to Work for with the Worst Possible Jobs"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at GoDaddy full-time

    Pros

    free gourmet coffee, free health care

    Cons

    lack of small company feel, strict but vague policies, difficult to move to different departments

    GoDaddy Response

    Jan 30, 2017 – Director

    We are always looking to improve the culture and employee/customer experience. Moving up in the company as big and diverse as GoDaddy has always been a challenge to date . It was shared with us in ... More


  9. "Good place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Internet Sales and Service Consultant in Tempe, AZ
    Former Employee - Internet Sales and Service Consultant in Tempe, AZ

    I worked at GoDaddy full-time (Less than a year)

    Pros

    You can make unlimited commission amounts. Open 24 hours so there's 3 shifts to choose from to work.

    Cons

    They're more focused on the selling aspect rather than the customer service aspect. If you don't sell enough per month, you will get written up.

    GoDaddy Response

    Jan 30, 2017 – Director

    Thanks for posting your commentary. I’d like to take a moment to address your concerns. From the outside looking in, we could be classified as a call or contact center but at GoDaddy we believe ... More


  10. "Tech support"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Gilbert, AZ
    Former Employee - Anonymous Employee in Gilbert, AZ
    Recommends
    Positive Outlook

    I worked at GoDaddy full-time (More than 3 years)

    Pros

    Excellent benefits, and never had lay offs or pay cuts. Always 40 hours available to work and more during holidays.

    Cons

    Inconsistent direction from managers during training, and poor follow through for personal advancement.

    Advice to Management

    Be honest with employee. Don't make promises you cannot keep, especially with career advancement based on goals met.

    GoDaddy Response

    Feb 8, 2017 – Director

    Thank you for your feedback. We are always looking to improve the employee experience. We have received feedback from round-tables and annual surveys that we could do better with career and personal ... More


  11. Helpful (4)

    "GoDaddy"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Approves of CEO

    I have been working at GoDaddy full-time

    Pros

    Good benefits and a variety of available shifts

    Cons

    No longer treats employees as adults and management now implements a lot of micro-managing.

    Advice to Management

    Treat employees with compassion and respect.

    GoDaddy Response

    Jan 30, 2017 – Director

    Thank you for your feedback. I understand your comment around micro-managing. We are striving to be a coaching organization that help drive the right behaviors and in some cases the leadership team ... More



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