GoDaddy Reviews | Glassdoor

GoDaddy Reviews

Updated January 31, 2017
154 reviews

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3.0
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GoDaddy CEO Blake Irving
Blake Irving
71 Ratings

154 Employee Reviews

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Pros
  • Great benefits and opportunities to progress in your career (in 91 reviews)

  • Good benefits and a variety of available shifts (in 51 reviews)

Cons
  • They now have focused more on revenue from the website and less on their call center (in 46 reviews)

  • Upper management has lost site of what Dr (in 24 reviews)

More Pros and Cons

  1. "Meh, not for everyone"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inbound Customer Service Representative in Tempe, AZ
    Former Employee - Inbound Customer Service Representative in Tempe, AZ
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at GoDaddy part-time (Less than a year)

    Pros

    Great atmosphere, very Silicon Valley in the way it is set up, as well as awesome benefits!

    Cons

    The stress of the job (at least mine, I did wish I'd applied to another department that was more administrative and not so sales oriented)

    Advice to Management

    Management does a great job at GoDaddy, unless you are a manager for the inbound sales department. Then you're most likely straight up lazy (sorry 'bout it).

    GoDaddy Response

    Feb 6, 2017 – Director

    At GoDaddy we value the importance of time away from work in order to decompress and keep stress levels down. Which is why we offer a generous time off plan where in the first year you can accrue ... More


  2. "Inbound Sales and Support"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inbound Sales and Support in Gilbert, AZ
    Former Employee - Inbound Sales and Support in Gilbert, AZ
    Positive Outlook
    Approves of CEO

    I worked at GoDaddy (More than a year)

    Pros

    Fun atmosphere. People have a lot of energy and laugh and help customer's succeed online!

    Cons

    The company has been making a lot of corporate changes after going public. They have new policy in place to if you take vacation it counts against your sales metrics. This is u fair because they reward you with vacation but when you use it it hurts you financially. I hope they fix that!!!

    Advice to Management

    Listen to your employees who have been with you for a long time. Happy employees = happy customers

    GoDaddy Response

    Jan 30, 2017 – Director

    Thank you for he feedback. We understand the importance of listening to the advise of our employees. We have an annual survey each year to identify the top area's for improvement and make changes to ... More


  3. Helpful (1)

    "The Best Company to Work for with the Worst Possible Jobs"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at GoDaddy full-time

    Pros

    free gourmet coffee, free health care

    Cons

    lack of small company feel, strict but vague policies, difficult to move to different departments

    GoDaddy Response

    Jan 30, 2017 – Director

    We are always looking to improve the culture and employee/customer experience. Moving up in the company as big and diverse as GoDaddy has always been a challenge to date . It was shared with us in ... More


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Tech support"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Gilbert, AZ
    Former Employee - Anonymous Employee in Gilbert, AZ
    Recommends
    Positive Outlook

    I worked at GoDaddy full-time (More than 3 years)

    Pros

    Excellent benefits, and never had lay offs or pay cuts. Always 40 hours available to work and more during holidays.

    Cons

    Inconsistent direction from managers during training, and poor follow through for personal advancement.

    Advice to Management

    Be honest with employee. Don't make promises you cannot keep, especially with career advancement based on goals met.

    GoDaddy Response

    Feb 8, 2017 – Director

    Thank you for your feedback. We are always looking to improve the employee experience. We have received feedback from round-tables and annual surveys that we could do better with career and personal ... More


  6. "Good place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Internet Sales and Service Consultant in Tempe, AZ
    Former Employee - Internet Sales and Service Consultant in Tempe, AZ

    I worked at GoDaddy full-time (Less than a year)

    Pros

    You can make unlimited commission amounts. Open 24 hours so there's 3 shifts to choose from to work.

    Cons

    They're more focused on the selling aspect rather than the customer service aspect. If you don't sell enough per month, you will get written up.

    GoDaddy Response

    Jan 30, 2017 – Director

    Thanks for posting your commentary. I’d like to take a moment to address your concerns. From the outside looking in, we could be classified as a call or contact center but at GoDaddy we believe ... More


  7. Helpful (4)

    "GoDaddy"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Approves of CEO

    I have been working at GoDaddy full-time

    Pros

    Good benefits and a variety of available shifts

    Cons

    No longer treats employees as adults and management now implements a lot of micro-managing.

    Advice to Management

    Treat employees with compassion and respect.

    GoDaddy Response

    Jan 30, 2017 – Director

    Thank you for your feedback. I understand your comment around micro-managing. We are striving to be a coaching organization that help drive the right behaviors and in some cases the leadership team ... More


  8. Helpful (1)

    "Great Benefits"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    Approves of CEO

    Pros

    Awesome perks and benefits. Subsidized meals and a slide.

    Cons

    Expected to convert tech calls into sales. Stressful environment when not meeting contribution. Don't get your own desk. Strict attendance policy. Training didn't do a good job of preparing me for the floor.

    Advice to Management

    Make sure recruiters and trainers are up to date on what actually goes on on the sales floor.

    GoDaddy Response

    Jan 30, 2017 – Director

    Thanks for posting your commentary. I’d like to take a moment to address your concerns. At Godaddy we are always looking to improve our customer and employee experience. Our Customer Care Supervisors ... More


  9. "Hosting Support Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hosting Support in Gilbert, AZ
    Former Employee - Hosting Support in Gilbert, AZ
    Recommends
    Approves of CEO

    Pros

    Great teammates and most leadership is supportive and will help you get promoted if that's what you want. If you are just looking for the steady paycheck; there is a lot of money to be made if you know how to sell.

    Cons

    You will be doing the same thing day in and day out. The call types change but not that much. There are times when leadership is not available and call quality suffers because of it.

    Advice to Management

    Be sure to leave at least two members of leadership on the floor at all times.


  10. Helpful (4)

    "Small Business Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Small Business Consultant
    Former Employee - Small Business Consultant
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at GoDaddy full-time

    Pros

    easy, pretty good $, resume building, good benefits

    Cons

    management, systems, culture, products, lack of ethics and lack of transparency

    Advice to Management

    You can't get any worse

    GoDaddy Response

    Jan 12, 2017 – Sr. Mgr CDT

    Thank you for your feedback. We are always looking to improve the culture and employee/customer experience. Transparency is something we have been working to improve across all levels. In the ... More


  11. "Online Ninja"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Web Designer/Developer in Scottsdale, AZ
    Current Employee - Web Designer/Developer in Scottsdale, AZ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at GoDaddy full-time (More than a year)

    Pros

    Great Benefits and Employee Perks.

    Cons

    Any position that I have held (especially in PWS) that was an hourly based position with not sales involved seems to be low in comparison to other companies in the surrounding area that offer the same role or scope of work. For instance, Several teammates, ( more and qualified and much less qualified than myself) have left to go work at other companies with similar benefits and perks for upwards of $10-$15/hr more. These companies are not multi billion dollar companies like GD. This is drastically important to me because I don't have a job for fun!



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