GoDaddy Reviews | Glassdoor

GoDaddy Reviews

Updated August 10, 2017
241 reviews

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4.0
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GoDaddy CEO Blake Irving
Blake Irving
129 Ratings

241 Employee Reviews

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Pros
  • Great Benefits for those that use them (in 107 reviews)

  • great pay if you are good at sales, good benefits perks (in 53 reviews)

Cons
  • Its a call center job for the most part (in 53 reviews)

  • Illusion that employees that upper management actually care about customers (in 27 reviews)

More Pros and Cons

  1. "Web Presence Professional"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Web Presence Professional in Gilbert, AZ
    Current Employee - Web Presence Professional in Gilbert, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GoDaddy full-time (More than 8 years)

    Pros

    The company and management are direct with you and the employee environment is positive.

    Cons

    The company changes far to much with departments, and when doing so you get little to no notice beforehand.


  2. "Better than it used to be"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - SDET2 in Phoenix, AZ
    Current Employee - SDET2 in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GoDaddy full-time (Less than a year)

    Pros

    challenged to be better constantly, innovation rewarded, fast paced, professional coworkers that know how to relax and have fun as well, benefit packages

    Cons

    expectations for advancement/improvement do not align with mentor/training opportunities in that they expect you to continually improve skillset but do not give you the time or resources in your day to make it happen and often the workday is more than 8hrs

    Advice to Management

    With your assertion to make employees better so they can deliver better product, you should make sure supervisors and managers are engaged in being mentors and teachers. I have yet in 7yrs had any manager say - "hey, lets work on THIS skill and make you better". They say "get better" and "go".

    GoDaddy Response

    Aug 9, 2017 – VP Software Engineering

    Hi, thanks for your feedback

    GoDaddy strives to provide actionable feedback to every member of our teams. We do this by defining "S.M.A.R.T." goals and evaluating performance along the Results and... More

  3. "excellent and fun company, offered good compensation and excellent benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Outbound Sales in Tempe, AZ
    Former Employee - Outbound Sales in Tempe, AZ
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at GoDaddy full-time (More than 3 years)

    Pros

    The company had a creative bonus structure with extra incentives to reach bonus tiers.

    Excellent full benefits were provided.

    End of the year Christmas party is always memorable with lots of giveaways.

    Cons

    Due to goals needing to be met employees were often micro-managed.

    Growth within the company can be limited as well.

    GoDaddy Response

    Aug 4, 2017 – Sr. Manager, Customer Development Team

    Thanks for taking some time to share your the experience you had while working at GoDaddy. I'm happy to see your time with us was mostly positive. I understand that there can be some downsides to... More


  4. "Great benefits!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GoDaddy full-time

    Pros

    Benefits start day 1, good culture. Excellent onboarding and training program.

    Cons

    Inbound and outbound sales positions can be a grind.

    Advice to Management

    Promote healthier employees - a lot of smokers and unfit people, provide more opportunity and incentives for being active throughout work day.

    GoDaddy Response

    Jul 17, 2017 – Customer Care Operations Director

    Check our our employee resource group, GDFIT, for more opportunities on how to get some fitness in throughout your day. Additionally, most of our locations have in-house gyms open to all employees... More


  5. "It's a career not a job!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Advanced Technical Support Representative in Gilbert, AZ
    Current Employee - Advanced Technical Support Representative in Gilbert, AZ
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at GoDaddy full-time (More than 3 years)

    Pros

    - Great Benefits
    - Great Pay
    - Great Culture
    - Opportunity for Growth
    - Great opportunities for entry level applicants
    - Open door mentality (never feel uncomfortable voicing concerns)

    Cons

    - Ever changing policies
    - High responsibility/expectations for sales ( within sales positions)
    - High stress
    - Low sense of job security

    Advice to Management

    There are systems that work and there are ones that don't. I actually really appreciate that GoDaddy is constantly trying to improve its methods and policies to provide better experiences for our customers and our employees, however sometimes too much change too soon causes confusion and leaves many people feeling lost, confused and unsure of what direction we are moving into.

    Stabillity is important for employees and valued by customers.


  6. "Was great under Bob Parsons"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead Hosting Sales/Support Representative in Gilbert, AZ
    Former Employee - Lead Hosting Sales/Support Representative in Gilbert, AZ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at GoDaddy full-time (More than a year)

    Pros

    Good pay structure and environment to learn and grow, and the subsidized catered lunches were a nice bonus.

    Cons

    Becoming more "corporate" than they were.

    GoDaddy Response

    Jul 17, 2017 – Director, Customer Care

    Thank you for taking the time to write the review! We do take pride in always rewarding our top performers with a compensation plan that is extremely competitive in the market. We also pride... More


  7. "Great company, hard to move around"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Care Representative in Tempe, AZ
    Former Employee - Customer Care Representative in Tempe, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at GoDaddy full-time (More than a year)

    Pros

    great pay if you are good at sales, good benefits perks

    Cons

    40 hours a week at a call center sucks no matter how many cool events or free t shirts you get

    Advice to Management

    None, I think they do an overall good job

    GoDaddy Response

    Jul 17, 2017 – Customer Care Operations Director

    Thanks for the vote of confidence! We're working hard at improving our career coaching, too!

  8. Helpful (2)

    "The Fly in the Ointment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Scottsdale, AZ
    Current Employee - Anonymous Employee in Scottsdale, AZ
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at GoDaddy full-time (More than a year)

    Pros

    A stupendous company to work for. A workplace with a fantastic culture, fun perks, high energy environment, and offers great benefits.

    Cons

    Internal promotions for people who don't even demonstrate the company's core values. Managers who don't walk the talk, who are not leading by example and those that are just not congruent to the corporate's culture and values.

    Advice to Management

    Keep a company culture that facilitates employee happiness because this means lower turnover and better company performance. Hire for ethics and integrity. Promote people who work with integrity, intelligence and energy not because of office politics.

    GoDaddy Response

    Jul 17, 2017 – Customer Care Operations Director

    Thank for your candor. We're constantly working to improve our values-based performance management. If there are more specific examples, please notify your nearest HR specialist or hr@godaddy.com.... More


  9. "Great company Great culture"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at GoDaddy full-time

    Pros

    Great pay, great people to work with

    Cons

    none really that i can even think of

    Advice to Management

    keep doing what you're doing! it works!

    GoDaddy Response

    Jul 17, 2017 – Employment Brand

    Thank you for the review, we really appreciate your feedback!


  10. "Best company I've ever worked for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Editor in Phoenix, AZ
    Current Employee - Editor in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GoDaddy full-time (More than 10 years)

    Pros

    Amazing benefits + perks, employee stock options, internal emphasis on servant-leaders, flexibility to work off-site, visionary CEO

    Cons

    The productivity bar is set pretty high

    Advice to Management

    Keep doing what you're doing -- communicating our corporate strategy and inspiring us to kill it.

    GoDaddy Response

    Jun 19, 2017 – Talent Acquisition Manager

    Over TEN years; that's awesome! We appreciate your feedback, and are stoked that you love where you work.


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