GoDaddy Reviews | Glassdoor

GoDaddy Reviews

Updated May 17, 2017
226 reviews

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4.0
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GoDaddy CEO Blake Irving
Blake Irving
119 Ratings

226 Employee Reviews

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Pros
  • Great benefits and opportunities to progress in your career (in 98 reviews)

  • Good benefits and a variety of available shifts (in 51 reviews)

Cons
  • They now have focused more on revenue from the website and less on their call center (in 47 reviews)

  • Upper management has lost site of what Dr (in 24 reviews)

More Pros and Cons

  1. "Overall great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - C3 Supervisor in Gilbert, AZ
    Current Employee - C3 Supervisor in Gilbert, AZ
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at GoDaddy full-time (More than 8 years)

    Pros

    Excellent culture, solid benefits and pay. Company is growing. Company focuses on employee experience and has many extra incentives and contests that make working there very awesome.

    Cons

    Seems to be a ceiling to how far you can advance in leadership. There used to be more of a culture of promote from within but that has changed in recent years and now there's virtually no opportunities beyond the supervisor level.

    Advice to Management

    Needs to have more opportunities for veteran employees for advancement, especially within leadership.


  2. "Billing and PWS Rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Design Support Representative II in Phoenix, AZ
    Current Employee - Design Support Representative II in Phoenix, AZ
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at GoDaddy full-time (More than 3 years)

    Pros

    Great benefits. Promotions and lateral transfers are highly encouraged.

    Cons

    Communication as to WHY decisions from the powers that be could be clearer. When denied an internal position, better explanations need to be made.

    Advice to Management

    Make more decision makers, less yes men. Department managers say their doors are always open but it certainly doesn't feel that way.

    GoDaddy Response

    May 22, 2017 – Sr. Director

    We want to thank you for taking the time to share your employment experiences and concerns, we value and appreciate your feedback. We understand the value of open and transparent leadership ... More


  3. "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales and Support in Gilbert, AZ
    Former Employee - Sales and Support in Gilbert, AZ

    I worked at GoDaddy (Less than a year)

    Pros

    The people, health care, layed back, training

    Cons

    Taking test and quizzes, but if you take good notes and k ow how to navigate their system and google you will do fine. Open book quizzes and final.

    Advice to Management

    In training focus on how to find solutions to fix issues because the ranch is crazy and you feel a bit stupid because you have no idea what you're doing.


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  5. "Good place to work, but still some growing pains"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Developer in Tempe, AZ
    Current Employee - Senior Software Developer in Tempe, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GoDaddy full-time (More than 8 years)

    Pros

    Results oriented. If you are capable and work hard, you will get ahead.
    Company has grown every year, even during recession.
    Excellent benefits.

    Cons

    Growing pains still an issue. Short-term result orientation not good for long term planning. Some infrastructure and product issues as a consequence.

    GoDaddy Response

    May 15, 2017 – Director of Software Development

    Thank you for your feedback, and good to see that you notice that hard work is rewarded. Our rate of growth has definitely caused some growing pains, but true to our result-oriented DNA, we are ... More


  6. "Billing Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Billing Specialist in Gilbert, AZ
    Current Employee - Billing Specialist in Gilbert, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GoDaddy full-time (Less than a year)

    Pros

    Benefits, Income "Potential", Culture, Contests

    Cons

    Monotony, Lack of Training, Lack of Education

    Advice to Management

    Better onboard training, and OJT sales training. More sharing of best practices. More time from coaches spent coaching.

    GoDaddy Response

    May 8, 2017 – Customer Care Operations Director

    Thank you for the feedback! We're constantly working on training opportunities and we've got some good ones coming up in your area. We'd also love to hear your feedback on how we could reduce the ... More


  7. "TechOps"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Linux Systems Engineer in Tempe, AZ
    Current Employee - Linux Systems Engineer in Tempe, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GoDaddy full-time (More than 3 years)

    Pros

    Great chance to work with the latest cutting edge software.

    Cons

    Depending upon your job title, working in a "collaborative" environment is not ideal.

    GoDaddy Response

    Apr 24, 2017 – Vice President - Site Reliability Engineering

    Thank you for the feedback and it's good to see that you enjoy working with the latest and greatest as we certainly leverage the best in breed technology when building out products. Also your ... More


  8. "Good place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Call Center Customer Service Representative in Tempe, AZ
    Former Employee - Call Center Customer Service Representative in Tempe, AZ
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at GoDaddy full-time (More than 3 years)

    Pros

    Fun work environment. Benefits and pay are descent. The Christmas party is out of control amazing. There are definitely opportunities to climb the corporate ladder, but only really two mid management.

    Cons

    What was once a fantastic commission structure and benefits package, corporate has continuously reduced the amount of take-home pay and 401(k) matching. They now have focused more on revenue from the website and less on their call center.

    GoDaddy Response

    Feb 6, 2017 – Director

    hank you so much for taking the time to write this review. We pride ourselves on having an incredible benefits program that not only includes great medical, dental, vision, etc., but also a focus on ... More


  9. Helpful (1)

    "GoDaddy PWS Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Web Design Consultant in Scottsdale, AZ
    Current Employee - Web Design Consultant in Scottsdale, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GoDaddy full-time (More than 3 years)

    Pros

    Enjoy a fun filled atmosphere, great benefits and lots of company perks.

    Cons

    Some departments are expected to do a lot with little time and when you perform at that they raise your minimums to make you work even harder for the same pay.

    Advice to Management

    Focus on the job from yours down to ensure you fully understand what your employees have to deal with on a daily basis.

    GoDaddy Response

    Jan 9, 2017 – VP, Customer Contact Strategy

    Thanks for the feedback and positive words. You are correct, we are always looking to do more and better - because of our commitment to help customers succeed. Ideally, we're able to improve our ... More


  10. "Good Company"

    Star Star Star Star Star
    Former Employee - Security and Operations Specialist in Chandler, AZ
    Former Employee - Security and Operations Specialist in Chandler, AZ

    I worked at GoDaddy (More than 5 years)

    Pros

    Good pay, mostly good people.

    Cons

    Some cronyism, but not as bad as many comparable companies

    GoDaddy Response

    Nov 28, 2016 – Director

    Thank you for sharing your personal insights. We value and appreciate your time to provide us with opportunities to improve.


  11. "good but not great anymore"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Phoenix, AZ
    Current Employee - Sales Representative in Phoenix, AZ
    Recommends
    Neutral Outlook

    I have been working at GoDaddy full-time (More than 3 years)

    Pros

    pays well,great facilities with a ton of things to do while on break. A lot of outside activities that involve families and charities

    Cons

    a ton of changes have taken place. Making it harder to make bonuses, with less pay out for reps who have been there for years.

    Advice to Management

    Stop the micromanagement, the job was fun at one point where people enjoyed coming to work . Now it feels more like a job and it feels like we are under a microscope

    GoDaddy Response

    Oct 10, 2016 – Director

    Thank you for sharing your personal insights. We value and appreciate your time to provide us with opportunities to improve. In the technology business we need to be able to adapt and deliver new ... More


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