GoDaddy Reviews | Glassdoor

GoDaddy Reviews

Updated July 20, 2017
863 reviews

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3.7
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GoDaddy CEO Blake Irving
Blake Irving
480 Ratings

863 Employee Reviews

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Pros
  • Great benefits and opportunities to progress in your career (in 105 reviews)

  • great pay if you are good at sales, good benefits perks (in 53 reviews)

Cons
  • Its a call center job for the most part (in 53 reviews)

  • Illusion that employees that upper management actually care about customers (in 28 reviews)

More Pros and Cons

  1. Helpful (9)

    "Know what you are getting into!"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Database Administrator in Scottsdale, AZ
    Former Employee - Database Administrator in Scottsdale, AZ
    Doesn't Recommend
    No opinion of CEO

    Pros

    Strong engineering team. Good name recognition for resume. Bob is both a showman and an ex-marine. Its an interesting place to be, but also a tough place to be. Its an established business with more of an intense start-up culture. You get good pay and good benefits here, but you really earn both. There are really nice holiday parties where you can win some really nice gifts like flat screen TV's and such. Bob does know how to throw a party!

    Cons

    High pressure. Speed of execution matters above all else. You must be preapred to work till 6 or 7 most nights. If you work late there is no comp time, so don't try coming in late the next day!

    Advice to Management

    Try creating a good software development process. More emphasis on making useful apps and less on marketing gimmicks.


  2. Helpful (9)

    "Not a place for the technically competant"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Developer in Denver, CO
    Current Employee - Software Developer in Denver, CO
    Doesn't Recommend

    Pros

    good salary and benefits. good work life balance, in part coming from the poor project and time management, so you have lots of down time

    Cons

    1. They code like it is 1995. They do not use modern coding standards
    2. They are very reactive to bad events, not pro-active in adopting technologies that avoid these events.
    3. They have huge complex systems with code that "self documents" needless to say no one understands what is going on at all.
    4. They adopt a standard for an old technology (e.g. SQL Server 2000) then fail to change the standards for newer technologies.
    5. There is no project management or system design. There is simply a ticket system so you write code to the individual ticket with no other design

    Advice to Management

    Adopt some form of project management methodology and create a software architects office

  3. Helpful (7)

    "A job, not a career"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Operations - Windows in Scottsdale, AZ
    Current Employee - Systems Operations - Windows in Scottsdale, AZ
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Benefits package is better than any other company I've worked for. Lots of vacation, personal days, sick days. It is a big company, so if you get stuck with a horrible manager (there are many), it's possible to move to another part of the company relatively easily.

    Cons

    The bigger they get the worse it becomes. They run their departments with the absolute minimum staff necessary. Because of that, it is nearly impossible to take vacation, sick days or personal days. The oncall rotation is absolutely horrible, resulting in a work schedule between 50-60 hours a week. Average yearly pay raises are 1.5%, yet they continually send emails to the company boasting of "record sales and profits". Health care costs have gone up considerably every year I've worked there, diminishing the measly 1.5% pay raise considerably. There are good managers there, but they are few and far in between. And like many others have mentioned, if you're not in the "IN" crowd, you're not going to go very far.

    Advice to Management

    I would offer advice to management, and have, but I'd be wasting my time. They just don't care, so why bother.


  4. Helpful (3)

    "A great place to work if you are a used car salesman that likes to be micro managed"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support and Sales Representative in Phoenix, AZ
    Current Employee - Technical Support and Sales Representative in Phoenix, AZ
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Decent pay for non degreed people or recent Hish School Graduate. Good Benefits

    Cons

    Micromanage employees. Little room for promotion unless you can Sell. Skills and hard work are unimportant. Unpleasant work environment.

    Advice to Management

    Be honest in the interview about the importance of sales skills. Treat your employees like humans not machines.


  5. Helpful (5)

    "If you need a job they are always hiring, if you want a career look elsewhere"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Hiawatha, IA
    Current Employee - Anonymous Employee in Hiawatha, IA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    The people you work with are nice (at the peer level). The benefits are decent as well - but count on using your vacation time to get your weekends off since almost everyone works a Saturday or Sunday.

    Cons

    The company however runs more like a circus act with high schoolers in charge - and cocky attitudes and misguided concepts of business to boot.

    Advice to Management

    Try listening to the people who work for you and you might be surprised at the diversity of soil sets they have to offer. And maybe you should jump back on the phone for one day a month so you remember what it can be like.


  6. Helpful (9)

    "A serious mistake"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in Scottsdale, AZ
    Former Employee - Senior Software Engineer in Scottsdale, AZ
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Pay is decent, benefits are good. Most of the new technologies are used.

    Cons

    Executives and most middle management - they are nepotistic and incompetent. Absurd deadlines. Bad ideas get approved, good ideas get ignored.

    Advice to Management

    Fire yourselves.


  7. Helpful (8)

    "Highly Political, Very Corporate, Fail to Honor Offer Letters"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Denver, CO
    Current Employee - Manager in Denver, CO
    Doesn't Recommend
    No opinion of CEO

    Pros

    vacation accrual rate is better than average.

    Cons

    Good old boys in Phoenix insure only ideas from Phoenix carry any weight. If you have career aspirations and don't live in Phoenix, don't bother, very cliqueish company. KKR buyout resulting in lots of changes for the worse. Pay scales are going down, as are budgets for employee recognition.

  8. Helpful (6)

    "CxO leadership not effective"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Scottsdale, AZ
    Former Employee - Manager in Scottsdale, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at GoDaddy full-time (Less than a year)

    Pros

    Cheap lunches, Lots of technology, fast paced. Average to high pay.

    Cons

    Senior management only wants "yes" men working for them. You cannot contradict or challenge any of the unrealistic goals or demands without punishment. And don't think about proving your point with valid logistics or evidence as it will only annoy them further.

    Advice to Management

    Sure you make it great for call center staff, but those who support the infrastructure are not supported. Get off your high horse and listen to your staff on good ideas and stop promoting the bad ones. Just because Bob has an idea, doesn't mean it is the best thing since sliced bread.


  9. Helpful (10)

    "If you're not one of the "good ole boys" you're gonna have a bad time."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inbound Sales and Support in Phoenix, AZ
    Former Employee - Inbound Sales and Support in Phoenix, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at GoDaddy full-time (More than a year)

    Pros

    -Benefits
    -Great place to make some money if recent grad or just need some extra cash-don't be intimidated by their "Now need a degree" requirement on their site.It's a call center not rocket science.
    -Co-workers usually pleasant to work with
    -Cheap lunches

    Cons

    -They are always hiring because of the ridiculous turnover rate.They'll give you this fluff story that the reason for it is because other employees are advancing to other departments.Which in reality, its either because people are leaving for applying to a department an insane amount of times, (Lost a good co-worker who applied for a position over SIX TIMES WITH PRIOR EXPERIENCE to only get turned down because managers pick whom they judge they get along with best...or whom they are already friends with) or you can get termination for sales or something else absurd like they don't think that you "consult" enough to make them more money.

    -DON'T SPEAK YOUR MIND. If you tastefully disagree with any of their ridiculous "OH MY GOODNESS GODADDY IS AMAZING" opinions or politics- as mentioned in previous reviews,they are very open about their prejudices against you. And if you challenge them, they will find something ludicrous against you since their whole handbook is a joke and there's a trap around every corner they can call you on. Since godaddy is a privately owned company,of course they can do whatever they want with you.You are their robot after all.

    -They do not play well when you try and switch your schedule.(Again, two people on my team quit because getting a schedule change is pretty much equivalent to pulling teeth), Even to the point of challenging you that you shouldn't "need" to change your schedule if you been doing the same one for so long, they won't even attempt to give you new schedule options if "they" believe you don't need one.When challenged of course, management pretty much dug up something ridiculous on them threatening their job.

    Advice to Management

    -I would say cut the nepotism and the unrealistic goals that you posses. but I'd be wasting my breath.

    -You guys really need to cut the whole "If you can't sell then you can't do anything else" mess.Its the whole reason why no one likes working for you and people there don't even have the skills half the time for the other departments,its only because they
    A) Been there for a long time (even then thats a long shot)
    B)Knew how to sell or
    C)Rubbed the right elbows.

    You lost so many good employees because of this and I don't think at this point you can teach a old dog new tricks.


  10. Helpful (5)

    "Horrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at GoDaddy full-time (More than 5 years)

    Pros

    EAI's are fun, if you can get your boss to take your team on an outing.

    Cons

    Weak Management, everyone is insecure. If you do a good job, they will reward you, but then lay you off after a couple years because you, 'make too much money'

    Advice to Management

    Don't give large raises if you are just going to layoff that person after a few years.


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