GoDaddy Employee Reviews | Glassdoor

GoDaddy Reviews

Updated March 22, 2017
778 reviews

Filter

Filter

Full-time Part-time

778 Employee Reviews

Sort: Popular Rating Date

Pros
  • Great benefits and opportunities to progress in your career (in 93 reviews)

  • Good benefits and a variety of available shifts (in 51 reviews)

Cons
  • They now have focused more on revenue from the website and less on their call center (in 47 reviews)

  • Upper management has lost site of what Dr (in 24 reviews)

More Pros and Cons

  1. Helpful (1)

    "Great"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company to work for all the time

    Cons

    none really to mention at all


  2. "Small Business Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Small Business Sales Consultant in Tempe, AZ
    Current Employee - Small Business Sales Consultant in Tempe, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GoDaddy full-time (More than 3 years)

    Pros

    Great benefits, good pay, I understand the job, perform well and have tenure.

    Cons

    Company went corporate and changed pay structure, department metrics, other changes. Didn't handle important things well with me. Poor decision making

    Advice to Management

    I would tell them they need to revert back to the moral and ethical standards of doing right by the customer and employee rather than sticking to outdated policies.

    GoDaddy Response

    Mar 7, 2017 – Director

    Thank you for sharing your thoughts. At Godaddy our success and growth has come from being a people first company. (Employees and Customers) We have recently updated many old policies and put the ... More


  3. "Good benefits, but high stress"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at GoDaddy full-time

    Pros

    Great employee perks, good if you love to learn

    Cons

    high stress, poor management, sales pressure

    GoDaddy Response

    Mar 7, 2017 – Director

    Thank you for taking the time to write your review. Customer Sales and Service role are some of the most important positions in any company and this can lead to heightened stress levels. In order ... More


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    "Great Company, Great Benefits, Great People"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GoDaddy full-time

    Pros

    The people are great!
    The benefits are excellent!
    The atmosphere is fun!

    Cons

    Sometimes there are routing issues

    Advice to Management

    Keep listening to the employee voice, it really shows you care!

    GoDaddy Response

    Mar 7, 2017 – Director

    Appreciate the kind words! Together we make this place better every year!


  6. Helpful (1)

    "Sales Pressure You Won't Find At Similar Companies in the Valley (Endurance International Group)"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Development (Get More Money) Team in Gilbert, AZ
    Former Employee - Customer Development (Get More Money) Team in Gilbert, AZ
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at GoDaddy full-time (More than 3 years)

    Pros

    Good bonus plan (though very commonly cut and slashed)

    Cons

    Lack of Transparency and habitually peeing on your feet while telling you it's raining (bonus cuts while delivering the message you will actually be making more money)l

    Advice to Management

    Watch out for your competitors. A customer centric attitude will take you far as a company whereas pushing your representatives to generate more and more new revenue for each customer even though customers don't need new products won't. It's easy to say you're customer centric. Your actions and metrics you hold employees accountable to paint a completely different picture.


  7. "Customer Development Team"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great company culture and benefits, big commitment to giving back to the community

    Cons

    Employees began being treated like numbers, products need more development before going live.


  8. "Senior Product Marketing Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Scottsdale, AZ
    Current Employee - Anonymous Employee in Scottsdale, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GoDaddy full-time (More than 5 years)

    Pros

    Autonomy and ownership of the product and marketing strategy to help the customer and grow sales.

    Cons

    Pressure to hit quarterly sales numbers while still doing what's right for the customer. Customer-first is what we strive for but hitting sales numbers is the ultimate metric.


  9. "Good Place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GoDaddy full-time

    Pros

    Leadership has a great vision of where to take the company.
    The company has a improved it culture a lot--this is not the old GoDaddy.

    Cons

    Limited options for promotion beyond IC roles.
    A tendency to understaff everywhere, which means that no area is really accomplishing what they want. Goals and objectives are always pushed. Rare to complete a project on time.
    Real focus on hiring in CA and WA. AZ options are limited and shrinking all the time.

    GoDaddy Response

    Mar 7, 2017 – Director

    Thank you for taking the time to provide your feedback. Creating promotion opportunites is an area we are actively working to improve. We know how important it is to recognize those who are top ... More


  10. Helpful (3)

    "Not as good as they once was...."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - PWS Sales and Retention Specialist in Gilbert, AZ
    Former Employee - PWS Sales and Retention Specialist in Gilbert, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at GoDaddy full-time (More than 3 years)

    Pros

    Great benefits, 401k, and they have a great work environment.

    Cons

    Too many pay plan changes! Constant pay cuts with increased responsibilities.

    Work environments are vastly different between corporate and call center (c3) departments.

    If your not in the "the club" to are not going to get promoted.

    No value in degrees earned after being hired.

    Career progression is non-existent despite the failed attempt last year to let employees know of other departments.

    Advice to Management

    To upper management; stop the constant pay plan changes!!!! It causes your best employees to leave. It is OK to payout bonuses for sales positions!!!

    Also you are becoming top heavy w/ managers! Over-loading with management is like having too many chefs in the kitchen!!

    GoDaddy Response

    Mar 6, 2017 – VP, Customer Contact Strategy

    Thank you for your feedback and being on the team for over three years, that's great. I also appreciate the shout out about our work environment and benefits/401k - we're proud of that! We are making ... More


  11. "Technical Support"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at GoDaddy full-time

    Pros

    Good culture, good bonus

    Cons

    Focused to much on sales and not the customer.

    GoDaddy Response

    Mar 7, 2017 – Director

    Thank you for taking the time to write the review. Our culture is one based on customer service and consultation. We know that in order for our customers to succeed online they need to have a partner ... More



Showing 778 of 792 reviews
Reset Filters