GoDaddy Reviews | Glassdoor

GoDaddy Reviews

Updated October 20, 2017
899 reviews

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Pros
  • Great Benefits for those that use them (in 110 reviews)

  • Good pay - Good benefits - Nicer offices - On-campus gyms - Subsidized Meals - External perks, ie: Travel Discounts (in 56 reviews)

Cons
  • Its a call center job for the most part (in 56 reviews)

  • upper management seems less and less transparent over time (in 28 reviews)

More Pros and Cons

  1. "Marketing Focused"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    I worked at GoDaddy full-time (More than 3 years)

    Pros

    Great mission to help small businesses

    Cons

    No longer focused on improving through better technology but rather through aggressive marketing and add ons to orders. Bizarre mobile strategy and separation of "mobile" and other work, versus mobile just being part of everything the company does.

    GoDaddy Response

    Oct 18, 2017

    Thank you for taking the time to leave a review. Here at GoDaddy we build, improve, and support the software and tools that impact businesses all over the world. We strive to bring the best... More


  2. "GoDaddy Awesome"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at GoDaddy full-time

    Pros

    Great Culture
    Various Opportunities for Advancement

    Cons

    I honestly have no cons for GoDaddy. I enjoyed working for GoDaddy for 10 years.

    GoDaddy Response

    Sep 25, 2017 – Employment Brand

    First off let me say WOW, to 10 years! That is amazing. Thank you for being such an awesome employee and staying with us throughout the journey. Thank you for taking to time to leave a review and let... More

  3. Helpful (1)

    "Stressful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at GoDaddy full-time

    Pros

    If you enjoy sales and technology, a great company to grow and make money with.

    Cons

    If you hate sales and working in a call center and management changes, this is not for you.


  4. "Sales and technical support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at GoDaddy full-time (More than 5 years)

    Pros

    Lots of fun, Casual dress, onsite cafeteria

    Cons

    Unrealistic sales metrics, high pressure


  5. Helpful (1)

    "Building careers for those who care."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GoDaddy full-time

    Pros

    Good pay - Good benefits - Nicer offices - On-campus gyms - Subsidized Meals - External perks, ie: Travel Discounts

    Cons

    Limited upward growth, most promotions are lateral - Poor internal communication - Slowly being outsourced

    Advice to Management

    1. Keep lines of communication honest, stop with the bs "company speak". 2. Stop trying to pretend that you're just "localzing", when you take jobs away from the states, and pay people less money to contractors in other countries it's called OUTSOURCING.

    GoDaddy Response

    Sep 21, 2017 – Customer Care Operations Director

    Thank you for your feedback. Godaddy offers great benefits and works hard to create an environment where people can bring their whole selves each day. Career development is a focus for us and we... More


  6. "The Gingerbread House"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Sales and Support Consultant in Gilbert, AZ
    Former Employee - Customer Sales and Support Consultant in Gilbert, AZ
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at GoDaddy part-time (Less than a year)

    Pros

    My experience started off with an incredible tour of the Tempe facility last fall (though I would never see it again).

    The company was fast paced and ever evolving, the hours were okay, but the pay was great (when people were calling), you’ll also find your coworkers are amazing and there isn’t a lot of micromanagement.

    Cons

    Your told your supervisors care about you, but remember they started on the phones just like you, managing customers.

    Your going to be forced to up-sell products that are subpar (outside of domains).

    One day you might decide you want to move into another position, it took me four months just to even shadow another dept. (a prerequisite for internal positions), but your supervisors will be busy watching youtube.

    Eventually you’ll catch yourself praying every 30 minutes for a decent call, during the summer that means any call (especially if your part-time).

    When its all said and done, you’ll be writing a review on Glass Door calling yourself an idiot for disregarding the negative reviews.

    Advice to Management

    The randomness of the phone queues are destructive for part-time reps as they don’t have the same exposure to customers as full-time reps in a block period. That exposure can make all the difference between a good day and not meeting expectations. I would recommend that the part-time reps expectations be lowered during certain parts of the weekend to reflect the gross difference in exposure.

    Internal recruitment needs to be streamlined and there needs to be considerably more transparency on internal transfers. I struggled financially for several months while attempting to transfer to other roles internally with more exposure.

    Internal Transfers between Full-Time and Part-Time should be considered Transfers and not promotions, because its the same exact job.


  7. Helpful (2)

    "Work Life Balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at GoDaddy full-time

    Pros

    Good Work Culture.
    Work Passionately.

    Cons

    Uneven payscales across departments.

  8. "Not all it's cracked up to be"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President in San Francisco, CA
    Former Employee - Vice President in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at GoDaddy full-time (More than a year)

    Pros

    The day to day operations people that are overworked and continue to be piled on

    Cons

    Executive management team
    Divide between Senior leaders of 'Old School' vs 'New Hires'
    High Turnover in key area's
    Willingness to 'fudge' or 'blur' the numbers when going out with a press releases

    Advice to Management

    Get rid of most of the 'Old School' SLT and leadership. They will continue to hold you back.


  9. Helpful (1)

    "Pretending to Be Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Tempe, AZ
    Former Employee - Anonymous Employee in Tempe, AZ
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at GoDaddy full-time (More than 3 years)

    Pros

    The company has a new direction within recent years, and new facilities make for an enjoyable and fun environment. The benefits are good.

    Cons

    The entry-level positions in customer support are a nightmare; there is a high turnover as a result. Beyond that level, positions are much more enjoyable. However, there is a recent emphasis on hiring from outside the company, so moving up is not as possible as it once was.

    Advice to Management

    Provide long-term education and training opportunities beyond a convoluted college reimbursement program.

    GoDaddy Response

    Oct 8, 2017 – Director

    Thanks for sharing your thoughts. We are constantly monitoring our environment to maintain flexibility while clearly laying out our vision for our customers. We encourage all team members to reach... More


  10. "Great place to work!"

    StarStarStarStarStar
    Current Employee - Advanced Technical Support Supervisor
    Current Employee - Advanced Technical Support Supervisor
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GoDaddy full-time (More than 10 years)

    Pros

    Has a great Culture
    Compensation is competitive

    Cons

    The facilities in some locations need to be updated (in the process of but taking awhile)

    GoDaddy Response

    Sep 11, 2017 – Employment Brand

    Thank you so much for taking the time to leave the review! Here at GoDaddy we are always working on providing the most competitive compensation as well as a great work environment for our employees... More


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