GoDaddy Reviews | Glassdoor

GoDaddy Reviews

Updated August 14, 2017
870 reviews

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870 Employee Reviews

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Pros
  • Great Benefits for those that use them (in 107 reviews)

  • great pay if you are good at sales, good benefits perks (in 53 reviews)

Cons
  • Its a call center job for the most part (in 53 reviews)

  • Illusion that employees that upper management actually care about customers (in 27 reviews)

More Pros and Cons

  1. Helpful (1)

    "11 Years and Going Strong"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Phoenix, AZ
    Current Employee - Analyst in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GoDaddy full-time (More than 10 years)

    Pros

    Great benefits and comp
    Great opportunities to move around and move up
    Relaxed and fun atmosphere
    Opportunities to speak your mind and be listened to

    Cons

    80% of senior management is really great. The other 20% definitely know someone to get where they are. I think nepotism is better here than most places. But there are a few glaring exceptions. A few director/VP levels need to go but are bros with the C-Suite so they stumble through life here without consequence.

    Advice to Management

    Continue to push a meritocracy, build unity, drive results. Selfish action and behaviors at the expense of the org still need to be weeded out.

    GoDaddy Response

    Aug 8, 2017 – VP Software Engineering

    Hi there,

    thank you for your contributions for the last 10 years. We are glad that you are having a good experience at GoDaddy and seeing that we have an open workspace where you can express your... More


  2. "Finance Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Approves of CEO

    I worked at GoDaddy full-time

    Pros

    IT can be a fun environment

    Cons

    Dysfunctional, stressful, fake, risky and unstructured

    GoDaddy Response

    Aug 4, 2017 – Employment Brand

    Thanks for you feedback. We’re always working to be better, continually improving the culture and employee experience. GoDaddy is a fast-moving and rapidly expanding company that has maintained its... More

  3. "Hosting sales and support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Hosting Support and Sales in Mesa, AZ
    Current Employee - Hosting Support and Sales in Mesa, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great place to work and wonderful environment. The job is challenging and it keeps you focused and there are always new things to look out for

    Cons

    Sales is a must to make much at all. Beyond the 16 an hour you make a commission off of what you sell

    Advice to Management

    Lower sales expectation for members of the department as sales is a back burner function to technical support

    GoDaddy Response

    Jun 29, 2017 – Director, Customer Care

    Thank you so much for taking the time to write this review. We serve and treat it as a honor to come in and do something bigger than ourselves each day. The ultimate goal is to ensure that at the... More


  4. "Supportive environment, doing great things for employees and customers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GoDaddy full-time

    Pros

    Great culture of inclusion from the senior levels and throughout the organization. Company celebrates hard work and supports when someone struggles in their position or the work. Inspiring work for customers. Exciting growth around the world.

    Cons

    Given the size of the company in terms of revenues, growth is large in terms of absolute dollars but not % growth.

    Advice to Management

    Keep planning for the future.

    GoDaddy Response

    Jun 26, 2017 – Employment Brand

    Thank you so much for taking the time to review. Here at GoDaddy we strive for a great culture of inclusion and it is awesome to hear your recognition. We wish you the best success in your career as... More


  5. Helpful (1)

    "Product value goes up, employee value goes down"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at GoDaddy full-time (More than 5 years)

    Pros

    GoDaddy offers great benefits in terms of medical/dental and growth potential. They foster life long friendships when the encourage offsite gatherings such as sports teams, community groups such as LGBTQ, paid volunteer hours and a banging holiday party! The majority of employees are very young millennials so the atmosphere is kept fun and lively. You don't dread going into work everyday. Employees get to voice their opinions about policy, processes and product in a forum that encourages discussion and opinion and employees can directly effect decisions.

    Cons

    Having been here for over half a decade now, I have seen many many changes and not for the better. Used to be at your 5 year anniversary they gave you cash ($1k-5k) now they give you a useless ugly sterling silver dog tag with the godaddy logo that was appraised at $2 value by sellyourgold.com. Which is a slap in the face to anyone who has stuck it out that long in an industry with such high turnover and demanding metrics. Changes like that show employees they don't matter. They have stopped training new call center agents on tech and focused on sales making it more of a common call center job with no way for the new employees to gain knowledge that will translate anywhere else. Also, they used to give new hired 6 weeks of training on the product, now they get 2 and its less on the products and more on sales. And customers notice, when the customer knows more about tech than the rep trying to sell it to them it isn't good.

    Advice to Management

    This industry really needs people who know their tech not just sales. knowing the products = more sales. train new hires better so they have the tools to grow and stay long term and the company will benefit! And show your older more established employees your thankful for how much they helped shape the company so far.

    GoDaddy Response

    Jul 5, 2017 – Customer Care Operations Director

    A sense of family and community is one of the foundations that we work diligently to maintain. Employee feedback is fundamental to making positive progress and working through any change... More


  6. Helpful (1)

    "Mid Size Company, Amazing Culture, No Jerks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Development Engineer in Kirkland, WA
    Current Employee - Software Development Engineer in Kirkland, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GoDaddy full-time (Less than a year)

    Pros

    The culture, the people, and the mission all work really well together. As a software engineer there are plenty of resources and enterprise level assets behind me, but at the same time, I'm encouraged to take chances, learn on the job, and generally just be happy with what I'm doing. GoDaddy really focuses on making us feel comfortable at work. They provide an awesome lunch every day, they have super sexy modern offices with ergo everything including standup desks. Agile is a HUGE focus for engineering and it's actually practiced and applied in the correct way, not just having a "standup" every morning. Decisions for the most part really feel like they come from a current objective and sound horizontal structure. The last thing I'd say is that the management culture is fantastic. My boss is one of many development managers I know that just kicks butt. He's super respectful and supportive while also driving us to succeed, all while being a great friend in the work place.

    Cons

    The only cons I can think of have to do with the rapid growth of the company. As more and more people are hired as we grow, I think that it dilutes the growth of the culture by a small amount. I'm really grasping for straws here though, as I've worked for Amazon, Microsoft, and a few startup companies. GoDaddy by far is the best enterprise work experience I've ever had. I literally thank my lucky stars every day that I have my job.

    Advice to Management

    Really continue to focus on the no-assholes policy. Even after after 6 months of contracting, and now almost a year of full time employment, I haven't met a single person who I thought was a jerk. It's something that makes GoDaddy extremely unique. As we grow bigger and bigger, keeping that focus will be more and more difficult. I'd also say to keep bringing in leadership talent that have a strong focus on the future and staying at the cutting edge of technology.

    GoDaddy Response

    Aug 8, 2017 – VP Software Engineering

    Hi there,

    Thanks for your feedback, we are glad that you are having a great experience at GoDaddy and more importantly having an impact on our products and on our customer's experience.
    About... More


  7. "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GoDaddy full-time

    Pros

    Important skills learned for today's tech centered market. I have invaluable training and familiarity with an industry essential for success.

    Cons

    Caliber of entry level employees isn't always on par with the holistic vision.

    GoDaddy Response

    Jun 26, 2017 – Sr. Director Customer Care

    Thanks for your thoughts. We are happy for you and pleased you have grown at GoDaddy. Your thoughts on talent are true in some cases. Our teams work hard to recruit the best talent. We are always... More

  8. "One of the best companies to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Developer in Tempe, AZ
    Current Employee - Software Developer in Tempe, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GoDaddy full-time (More than a year)

    Pros

    - Really smart people to work with who help each other improve and do better
    - The culture here is such that no one would feel lesser of themselves. Being a mid size company you dont feel insignificant at all. Infact the best part about the company is that your contribution is valued and you know that you are actually making a difference for the customer.
    - Amazing benefits and perks
    - Mentorship programs to guide you through your career path
    - Various events that help you in networking and getting to know what different technologies people are working on.
    - Employee Resource Groups to support and celebrate everyone.

    Cons

    - sometimes work is a little slow.

    Advice to Management

    - Keep doing the good work. Town halls are a great way to keep us all updated with the latest things happening in the company

    GoDaddy Response

    Aug 8, 2017 – VP Software Engineering

    Thanks for your feedback, we are glad to hear that you are having a great experience here at GoDaddy. The most important thing for us is that you are empowered to do your best work and that will make... More


  9. Helpful (1)

    "Awesome Awesome Awesome!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Development Team in Scottsdale, AZ
    Former Employee - Customer Development Team in Scottsdale, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at GoDaddy full-time (More than 5 years)

    Pros

    I'm so thankful for my time at Godaddy. It was the best company I've ever worked for.

    Cons

    Constant changing of commission structure.

    GoDaddy Response

    Aug 4, 2017 – Sr. Manager, Customer Development Team

    Thank you so much for the feedback. We are happy that your experience was so positive while you were with us. I understand that changes to the bonus structure can be frustrating, we really try to... More


  10. "Bilingual Sales and Tech Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at GoDaddy full-time

    Pros

    Great Environment to work at.

    Cons

    None at the moment.

    GoDaddy Response

    Jun 19, 2017 – Employment Brand

    Thank you for taking the time to provide us this feedback. We truly appreciate the kind words as a company.


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