GoDaddy Employee Reviews about "great benefits"
Updated Sep 19, 2023

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- "The pay is good for an entry level position and it used to have a lot of room for growth." (in 158 reviews)
- "weekly bonus payouts, we were given positive delayed responses for about 5 months, and then ultimately told no." (in 38 reviews)
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Reviews about "great benefits"
Return to all Reviews- 2.0Aug 9, 2014Technical Support & SalesFormer Employee, less than 1 yearTempe
Pros
Great free benefits from day one great Christmas party.
Cons
Ive work in IT for 12 years and this is nothing close to technical support more like sales support. If you can't meet there daily quota your gone.
4 - 1.0Feb 27, 2018Customer Service RepresentativeFormer Employee, more than 3 yearsTempe, AZ
Pros
They had great benefits that started day one but the also end the day you quit or are terminated.
Cons
Too many to list so I will focus on their call metrics. They change constantly and if you ever miss one according to them it's on you even though everything about their system is flawed!!!! The vast majority of people they screw over are on bonuses. Everyone who misses metrics for calls per hour missed with the same number 3.19 instead of the 3.2 needed. None of the management thought that was strange or ironic!! They never bothered to look and see that some people were handling two to three times the amount of calls as others on the same shift!!! When they finally figured it out over a year later and removed that metrics did they return all that bonus money withheld???? No, because that would be too easy and the right thing to do. When Bob ran the company he took care of the employees because they would take care of the customers!!! When they went public that stopped being the case for employees and customers. Training is awful and they farm out a lot of their services overseas for cheaper less reliable working for nothing subcontractors that have never talked to or dealt with the customer to have any clue what they want which only leads to headaches hassles and unhappy pissed off customers!!
2GoDaddy Response6y
Thank you for taking the time to write a review. We value the feedback of both our current and previous employees. I would like to take a moment to address some of your concerns. It sounds like a lot has changed since you left us, so I’d like to clear up a few inaccuracies in the statements you make in your review. We pride ourselves on offering second to none benefits and hourly wages to our employees. We are very competitive in our market and consistently review our market to make sure we continue to stay competitive. We have changed what you stated around when you leave the company you lose your benefits. Whether you leave on your own accord or are terminated from your employment with GoDaddy we continue to pay for and provide you benefits until the end of the month you depart the company. We want to make sure everyone, regardless of how you left, has the opportunity to provide themselves or their families medical benefits until they can find another solution. We also offer Cobra insurance to all employees that leave GoDaddy. As we continue to grow and mature as a company we will always look at the best ways to compensate our employees for the hard work they do. There was a time when we had a call per day metric, but we recognized that did not match what we were trying to accomplish when it comes to delivering a world class customer experience. Our focus as a company is to deliver a world class experience. We want all of our employees to focus on having a meaningful conversation with our customers around what their dreams and goals are for their business and then match the best GoDaddy products or services that will help them accomplish those goals. Bob Parsons is a very charismatic leader that did a great job of getting GoDaddy on the road to becoming the company we are today. Over the last 20 years we have continued to evolve into an organization that prides itself on delivering a world class experience, not just for our customers, but for our people as well. That focus gave us the opportunity to become publicly traded. When we did that we opened the doors to continue to focus on providing that world class experience for our customers and our employees. That focus has driven some pretty amazing results for our business and we have never been more successful in both areas than we are right now and we are just getting started.