GoDaddy Employee Reviews about "leadership"
65% would recommend to a friend
(209 total reviews)
63% approve of CEO
What people are saying about GoDaddy
10 months ago
I'm a product designer with 3yoe recently moved NYC from South Asia last September. Started applying for different roles and got a lot of interviews even from some big names like Amazon, Godaddy, Palantir etc but yet to find luck. One thing that almost broke me down is an offer which got rescinded after 2days last December. Still trying to hang in there applying, giving interviews. Anyone out there to help me out with a portfolio review or any referrals. Feel free to DM me to help me out. TY
10 months ago
Inbound Sales & Support Guide
I work at GoDaddy as an Inbound Sales & Support Guide. I started this job last year with the promise that the company promotes good work-life-balance and is passionate about its employees being well compensated and taken care of. Nothing could be further than the truth. Whatever you do, stay clear out of the 'Care' (customer facing) side of the business. For your health and sanity's sake.
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Great Benefits (Although it will take you at least 90 days to get them)" (in 368 reviews)
- "The people are great and some of the work was challenging and I learned so much." (in 169 reviews)
- "Great culture and community with lot of fun incentives and freebies." (in 155 reviews)
- "The pay is good for an entry level position and it used to have a lot of room for growth." (in 153 reviews)
- "Good work life balance and you can take a lot of vacation" (in 80 reviews)
- "poor management and work styles" (in 110 reviews)
- "Poor leadership and overly aggressive strategy." (in 49 reviews)
- "You have a few good managers and if you're lucky, you overlap with them." (in 46 reviews)
- "No training or options to express concern only thru here" (in 45 reviews)
- "No Bonus and increment cycles" (in 42 reviews)
Ratings by Demographics
This rating reflects the overall rating of GoDaddy and is not affected by filters.
Found 209 of over 3K reviews
Updated Nov 30, 2023
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Reviews about "leadership"Return to all Reviews
- 5.0May 3, 2016Profession Hosting SupportCurrent Employee, more than 3 yearsGilbert, AZ
People are great! Stress is low, fun is high. You help customers and make them happy. Make decent to good to great money!!!
It is growing so fast you need to get in now if you want to advance easier. Leadership is not bad but depending you get can depend on how the team is run.1GoDaddy Response8y
Wow!! What a review! Its great to hear that you are having fun with us! Over the last couple years we have made some pretty major changes based on agent feedback around career pathing, compensation, and training. All to make it a great employee experience in hosting support. We have more changes planned and are always looking to get better, Thank you for being on this journey with us!
- 1.0May 21, 2014ManagerFormer Employee, more than 3 years
Cool Logo and Danica Sue Patrick
Identity crisis. They don't know what they want to be when they grow up. Serious lack leadership ( there was one guy who 'got it' and he's gone) Waaaaaaay to many chiefs, not enough Indians. The CEO is good, but some of the folks he's brought in are doing significant damage. He's basically trusting the wrong folks...5
- 2.0Dec 25, 2018Customer Service ManagerFormer Employee, more than 1 yearIsmaning
great company culture and atmosphere
unfortunately the biggest miscommunication lies between US and EMEA - EMEA does NOT execute as US leadership would like to see it implemented. That way EMEA just overrides all the changes and adjustments - including firing staff that are important for the culture and engagement at GoDaddy. The most disappointing experience that HR is not truly hiring with a long-term vision and firing people who are still on probabtion. Also customer service leadership does not do their job and take over tasks and dutites from other employees - while this not only makes them look bad but also take their earned credit away.GoDaddy Response5y
Thanks for sharing such candid feedback with us. We will bring your comments to the attention of our HR and Acquisition teams. Best of luck with your latest endeavor.
- 4.0Sep 4, 2016Anonymous EmployeeCurrent Employee
Benefits, flexible time off, high level of commitment to improving our training, knowledge and career development at the top, but our supervisors and managers don't follow that strategy or commitment.
Huge disconnect from the CEO's strategy and what we see driven from the leadership team. Our strategy appears to be clear, but we end up bouncing around like a buoy in rough sees... we focus on the shiny object of the month, or sometimes day.1GoDaddy Response8y
Thank you for sharing your personal insights. We value and appreciate your time to provide us with opportunities to improve. Good news on the training front. We have been rolling our new Team meeting style training's every 2 weeks focused on the products and behavioral skills needed to be the best at your job. We have also introduced an online academy for GoDaddy allowing anyone to take training while at work or at home. With an industry that moves and changes as quickly as the internet ongoing training is a big focus to keep us all up to speed. Sincerely, Brad Ehly Customer Care Director
- 2.0Aug 30, 2013Software DeveloperFormer Employee, more than 1 year
Lots of money and perks to go around , Mr. Parsons does like to give things away.
There are definitely insiders and outsiders. Not sure that the money and perks make up for the total lack of morals of the company leadership. it is too bad they are dragging down people like Danica in the process.2
- 4.0Oct 31, 2022Anonymous EmployeeFormer Employee, more than 1 yearScottsdale, AZ
good people work - life balance is possible good benefits
HR needs to be more progressive but leadership is stuck in the past Comp is average1GoDaddy Response2y
Thanks for the feedback and sharing your experience at GoDaddy. We always empower our teammates, current and former, to live passionately and provide honest feedback that will help us grow as a company. Wishing you the best of luck in your future endeavors.
- 5.0Aug 18, 2021People OperationsCurrent Employee, more than 5 years
GoDaddy does its absolute best to ensure an inclusive and diverse work environment that promotes creative thinking and collaboration. I thoroughly enjoy the fun office activities and ERGs and initiatives put forward by the leadership team.
Salary is sometimes not as competitive as other companies in the tech industry. I haven't had a lot of luck with that in people operations and there hasn't been much room for discussion.
- 1.0Apr 29, 2023Technical Account ManagerFormer Employee, more than 8 yearsLos Angeles, CA
they paid me for a while
Do you like high school drama at every step of what should be routine decisions and actions? Do you like having multiple managers overseeing your day to day like a ridiculous Office Space parody? Do you like leadership that publicly says one thing and then does the exact opposite less than a week later? Do you like below market pay and benefits? Do you like extreme tech debt and terrible internal tools? Do you like teams so compartmentalized that it takes hours to find the right person to talk to and when you do they refuse to do anything?6GoDaddy Response7mo
We’re sorry to hear that your experience did not go as expected. We are committed to providing equal opportunity in all aspects of employment and strive to take care of our employees, first and foremost. We have a number of feedback methods, and encourage anyone that would like to learn more to reach out to their leader or HR representative. If anyone is experiencing a situation not aligned with GoDaddy’s values, we absolutely want to hear about it so we can address it. We take these concerns very seriously. For employees that feel like this hasn’t happened, please reach out to our 24x7x365 Ethics Helpline www.godaddy.com/ethicshelpline, which can be used anonymously. We are committed to promptly and thoroughly investigating all complaints and taking appropriate action in response. Wishing you the best of luck in your future endeavors.
- 4.0Jan 18, 2019Software EngineerFormer Employee, more than 1 yearSan Francisco, CA
1. Location was right on Union square. 2. Solid people 3. Great engineering 4. Catered lunches 5. Managers were great, fun and very relatable and only concerned with your success. 6. Colleagues were more like friends
1. Product vision could have been better 2. The 'senior leadership' (the executive team) at times were harsh. 3. Any person (whether you're a director or VP) if you challenged the decision of the 'senior leadership' team, you were laid off.2
- 3.0Jan 16, 2017Hosting SupportFormer EmployeeGilbert, AZ
Great teammates and most leadership is supportive and will help you get promoted if that's what you want. If you are just looking for the steady paycheck; there is a lot of money to be made if you know how to sell.
You will be doing the same thing day in and day out. The call types change but not that much. There are times when leadership is not available and call quality suffers because of it.GoDaddy Response7y
Thank you for taking the time to provide us your feedback. We understand that working in a phones environment can be repetitive and that is one of the reasons that we focus so much on our culture and making everyone's time here as fun as possible. We have also worked hard to increase promotion paths with multiple groups in the Hosting Department so that agents have the ability to move to other teams and try new calls to add a change to their day. In regards to the concerns in leadership, we have expanded our leadership team and coverage to ensure that we have enough resources for our agents.